Leave a Review Foscam
Notifications Misleading
I have been having issues with “mystery” vibrations on my phone for the last couple months. Turns out it’s alerts coming from the cameras. The problem is I have notifications turned off for this app so I figured my phone wouldn’t vibrate with these alerts. After multiple appointments with Geek Squad and Verizon I finally figured out it was this app sending rogue vibrations in the background without authorization. In order to fix I had to enable do not disturb from within the app and turn off push notifications. Foscam should strongly consider linking these settings to the notifications settings within the settings of the phone to reduce future headaches for others!
Otherwise the app is great and has seen some improvements over the last couple years! If this were fixed I would consider bumping to 4 or 5 stars. I almost bought a new phone this was driving me crazy and I thought I had a hardware issue!Show lessPete7863
Developer Response
Dear Pete7863, Sorry about the inconvenience caused to you. For your case, we hope to get more details to provide the solution. Could you please contact with us via support@foscam.com? We have professional support team to help you fix the issue. Thank you.Bad behavior.
I don’t use this app a lot since I tied my camera directly to my HomeKit setup but I always thought I’d have it installed just in case I needed it. Well guess what, the app does not respect the system settings on my device and even though I turned all notifications off for it the app kept pushing notification sounds every time motion was detected, no banners or badges just sound or vibration if on silent mode which made it very hard to find out what was happening. I can reproduce the behavior even on a factory reset device so the app is doing something fishy to keep itself open. The only way for it to stop giving me notifications is if I turn off background refresh for the app and force close it. I’m report it to apple.
Update: as I already said in the first review I can reproduce the issue on a factory reset phone. I have to turn off background app refresh for it to stop giving me sound and vibration alerts.Show lessu0xpsec
Developer Response
Dear Customer, Thanks for your feedback. Can you please re-install the Foscam app to check the result? During our own test, we did not meet such an issue. Thank you.Not sure why it’s got such a low rating
Paid 25$ for their 1080p night vision baby monitor. This app works great with it and can even view the cam when I’m not on the same network (ie: anywhere). Sure, it’s got some ads for foacam cloud services but they aren’t intrusive or annoying and you can minimize them. I’ve never used the recording feature though as his ahas always been used as a baby monitor. I also use his app across many devices and even access the cam on pc. I don’t know why the ratings are so low for a quality product.Show lesshackd2pcs
Developer Response
Dear Customer, Thanks for using Foscam app and cameras. We will keep improving our products and provide the best experience.Some inconsistencies with camera and app
Installed sd card then setup per a cable as suggested, camera works but does not see the sd card, The setting for recognizing people does not work, pics up cars that are barely in the zone setting was set at low, then did not pic me out in the middle of the zone, had several alarms indicating person, it recorded but the was no person in the video or any movement.Show lessJimba900
Would be great if worked
We have about 5 of these cameras in our home. The app allows us to turn on whichever camera we choose - assuming the app is working properly. At least 50% of the time (probably more) that I want to look at my kids on one of our cameras, it’s not working. Sometimes restarting the app helps, but there seems to be no rhyme or reason why they randomly don’t work. I wish we had purchased the Ring Cameras instead of these. This app frustrates the heck out of me!Show lesst2aef
Needs Lots of Work
The app is inconsistent connecting to cameras. Very frustrating. Even when I know cameras are online this app does not always find them. Even when it does find them it may connect for only a few seconds then loses connection. Very very frustrating. Please fix this. There are not any good alternatives that I have found yet, but I will keep looking. Not sure how you can sell cameras with such a terrible way to view them. Please make this app connect constantly and stay connected once the connection is made. So far it barely deserves a 1 star rating. Also the app does not give you access to all of the settings for the camera so when set it up you better get it right because changing the settings is not possible outside the network.
In response to contacting support I have done that and am working with them. So far they have not had any suggestions that have improved the P2P connection. There last solution was the set up a static IP and dens service then set up port forwarding to set the camera up. But this is an internet service that does not provide a WAN, or out side IP address. So I need help making the P2P work. That is why I bought the camera. They connect with echo show at the same time that I am unable to get the camera to connect via the app. The app needs work.Show lessBihdry
Developer Response
Dear Bihdry, Sorry about the inconvenience caused to you. For your case, we hope to get more details to provide the solution. Could you please contact with us via support@foscam.com? We have professional support team to help you fix the issue. Thank you.BEWARE FOSCAM PHISHING EMAILS
As usual for all of my online interactions, I created a unique email address that I've only ever given to Foscam for account creation. I do this for security purposes to avoid the same address being used across multiple sites, as well as to track who sells my address. I've even been able to detect when sites are hacked months before their public announcements (assuming they even make one).
Now, a few months after creating the account and installing the app, I'm getting generic "account maintenance: please confirm your settings" phishing emails on that unique email address linking to dangerous domains. It seems either Foscam has already sold the address to one or more unethical parties or Foscam itself is unethical or compromised. Beware!Show lessappgrue
Developer Response
Dear Appgrue, Thanks for your feedback. Firstly, we want to make it clear that your personal information will not be disclosed to any others. Can you please get contact with us via support@foscam.com? We hope to get more details about the issue you faced with. Thank you. Stephen Foscam tech support teamI don’t get the hate
I’ve been using this app for four years now and it’s simply great. I have purchased new Wyze cameras but my five of my six C1 cameras are still up and running for all this time with zero issues. So they are still in use, and the sixth is working too. The app connects all the time, either on WiFi or LTE. Sometimes, if you open other apps after checking your cameras, the Foscam app may not connect (a dead give away is when one or more of your cameras thumbnail previews show the camera as “off”). The solution for all these years, through all the upgrades, has been to force close the app, then reopen. To close the app on gesture-only displays (no circle ‘Home’ button), swipe from the bottom and when the recents open, close Foscam by swiping up.
For button (fingerprint button), fast double hard click on button, then swipe (not sure if up or sides). Come on. It’s not rocket science! This thing works.Show lessCor Yna
Developer Response
Dear Cor Yna, Thanks for using Foscam app and cameras. We will keep improving our products and provide the best experience.Updating my rating and my review
UPDATE: Thank you to Foscam support for the quick response. Their recommendation worked. My app is working again. Love my Foscam camera! It helps me monitor my vacation home 1000 miles away when I can’t be there.
Been using this reliably for several years. All of a sudden today I can’t open the app. I’m told my account holder is no longer sharing the app. I need to download and pay for it. My husband did not stop sharing with me. I can’t download the app because the App Store sees it on my phone. Help! I need to monitor my home!Show lessLKCash
Developer Response
Dear LKCash, thanks for your feedback. Please re-install the Foscam app to your cellphone and you will be able to open the app again. Thank you.Grrrrrr
The cameras worked well for awhile in the app, and now two years later and it’s still randomly recording and having to be restarted. I have three cameras. Two with a 3 days worth of recording package. The last week it won’t record or at least it’s not showing a recording for more than 6 hours. I’m paying $80 a year for two cameras and the recording is never consistent. I’ve contacted cs multiple times and their solution is to delete the app and reinstall. Then I was told to put it on an unsecured address. Not. How about fixing the app. If it’s still not right when my contract is over I won’t be renewing. I have had a contract for two years so I’m not a newbie who doesn’t know what to do.Show lessJustanothercomplaint
Developer Response
Dear Customer, Thanks for your feedback and sorry about the inconvenience you had. Can you please tell me the ticket number of the emails you communicted with our customer service? We will assigna a senior tech support to help you resolve the issue. Thank you.
