Donkey Republic User Reviews

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  • Great service!

    Super easy to use, bike was in great condition. We took three and got to see Budapest by bike. Would highly recommend!
  • Worst experience of any bikeshare

    I have used bikeshare all around the world. Donkey’s app is truly awful, it took 5 tries to rent the bike and 5 tries to lock it back up.

    It tried to have me call support many times to get it fixed. Rampant with “API errors” which ruin experience.
  • A beautiful—albeit clunky at first—way to explore a city.

    To be frank, it was a bit difficult for my mother and I to find two bikes in the same place that we could both connect to (as the ones parked were connected to other phones and taken). We were getting quite annoyed and were about to conclusively assign a 1 star rating when it finally began to work...and then, Donkey Republic began to shine.

    When you finally get your bike, this becomes a fantastic and simple (and for Copenhagen, moderately cheap) app that allows you to discover a city in a unique way.

    I would recommend to developers a way to streamline the process of finding a bike and making it easier. If the McDonalds near my location says there are 5 bikes, it would be lovely if there actually were the 5 bikes the app states, and not 4 bikes that are taken and 1 free to use (especially considering we were 2).

    Overall, a special and good app.
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  • The app does not work

    You can’t even rent a bike since the app has a bug where you can’t fill out the form needed to rent a bike
  • 3/3 fail on bikes

    I tried renting three different bikes with this, the first had a wheel that bent while riding on cobblestones, the second had a flat tire and then wouldn’t lock, and the third wouldn’t unlock at all. I feel cheated by this company.
  • Best way to see a city!

    We have used Donkey Republic a few times now and we have never been disappointed. The bikes are in good condition and the app makes it super easy to pick up and drop off them off. Forget busses and Uber, this is how you should experience a city 👌

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