Leave a Review Lush Fresh Handmade Cosmetics
Is lush going out of business?
The app AND website are completely nonfunctional. An endless scroll app and website that only display a few products and does not have any links to categories or other products is completely useless. I do not understand why a company that sells products would not give a bar at the top with categories for their products. Do they only want to sell the 3 products listed? I’m genuinely so confused if they are going bankrupt or shutting down because there’s no other reason for not having a website to order the products they make. Why bother making it if no one can buy it?Show lessThey are an amazing company!!!
Personally, I love this company and their products a lot. When I enter one of their stores it’s always an amazing experience, leaving me wanting to come back. They not only are organic, in biodegradable containers or containers you can bring back for free things and are cruelty free they also fight animal cruelty! The only suggestions I would have for them is to have more of the products available online as-well as information about whether the scent is safe for animals to be around :) overall I 150% recommend this company to buy from as they have a large selection of things so you can probably find what you need 😁Show lessIrritating
I was in the middle of booking a spa date (selecting a date and a therapist). when the app said I needed to update it. I did and everything I had done just disappeared. I checked the app and online, everywhere says I should book on the new app. I can’t. It says my spa choice is unavailable. There is no function for booking. I shouldn’t have updated the app for a lousy £3 credit. Instead, I’ve spent an hour trying to find the place on the app where I am supposed to be able to book. Yes, I know I can ring the shop but I’m irritated that the app was doing what I wanted and I updated it and now it doesn’t do what I want even though it says that I can.Show less