Liner User Reviews

Top reviews

Predatory auto renewal FOR $175!!

I wanted to try this app to see if it could take pictures you input and give good suggestions. I signed up for a free trial and tried it once and it had very unsatisfactory results. When I forgot to cancel the trial, it charged me $175 for another year of it. $175 for this app is a rip off, the picture analysis it did was not correct, not helpful, and so far off that I stopped using the service altogether. The fact that it costs $175 a year is insane, other reviews have mentioned that it once costed $50 a year. I have reached out to support for a refund but they only have an email address. They also don’t let you cancel your subscription, the only thing I can do is cancel my payment in PayPal. This seems like fraud, how are you supposed to cancel your payment if you didn’t use PayPal? A $175 YEARLY renewal instead of a monthly renewal is also very predatory. A monthly renewal would give somebody the chance to cancel while not having to pay almost $200 if they weren’t able to cancel by the renewal date.
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Response from developer

Just so you know, our current response time is approximately 2-3 days. We strive to provide thorough and helpful assistance to all our customers, which may require some time to resolve your issue. Rest assured that we have received your request and will get back to you as soon as possible within this timeframe. We appreciate your understanding.

Exceptional

the system is great, to breakdown and analyse components and follow its logic is impressive when compared to other platforms. It still has quite a long way to go until it achieves the ideal service. I think that it’s price point is predatory and inflated by at least 30%. I think the developers need to have a long-term view on market share, aggregation, and profitability.
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Scammers!!!!!!!!!!!!

I JUST ASKED LINER PRO AND IT LITERALLY TOLD ME IT IS CREATED BY ANTHROPIC AI. YOUR OWN AI ADMITTED IT IS A COMPLETE SCAM!!!!!! AND IT DOES NOT EVEN KNOW IT IS ON THE LINER WEBSITE. YOUR OWN AI IS TELLING ME TO REPORT THIS

Response from developer

A subscription is a plan that you will be automatically charged on every renewal date, either monthly or yearly, depending on the plan type. If you don't want to pay, you'll need to cancel your subscription before the end of the free trial. Please send your questions to e-mail(support@getliner.com) so we can better understand and help you.

OMG liner is so cool

I have it on my computer and I can use it for images and I can send images and it will give me responses and on YouTube I can send summaries so download Liner

Writer Beware

A compatriot suggested this app to me, encouraging me to try it because he had used it to write essays and tasks for college papers in the classes he had taken and received Grades of A on those papers.
“It’s fun, it makes everything easy; you really should try it!”
So, I did. What a complete waste of time and effort on my part. (I’ll ignore the cost - for this review)
I entered the ’concept parameters’ for a story I am writing - sans AI - adding details and information that would be included in the book that the story would be a part of.
Three times out of 3 attempts, the AI app came back with such disappointing paragraphs I at first assumed I must have not entered the information correctly. After the third attempt I deleted the app and hoped they wouldn’t charge my credit card for the waste product they were pedaling.
If you are a writer. Then by god and anything you deem holy; write it yourself.
Trusting AI is like sending a thief into the mansion of the human mind, to steal one specific item, and having that incompetent thief return with a bag filled with trash objects and no sign of the one object you needed most!
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Response from developer

Hello, It's understandable that you felt disappointed with the results you received from the application. We strive to continuously improve our capabilities, but we recognize that AI is not a substitute for skilled, experienced writers like yourself. We aim to empower writers, not replace them. We appreciate your feedback. Please don't hesitate to reach out if you have any other questions or comments.

subscriber can’t login into app

I subscribed to this company, but cannot login with username or email for the app. It’s constantly asking me to sign up and pay again.

Response from developer

We apologize for the inconvenience. Please contact Liner Support team.[support@getliner.com]

FREE TRIAL BEWARE

I was trying out the Pro version for 14 days under the impression that I’d be notified by email before I was charged for the annual subscription. I received no such reminder. They do not offer refunds either. I’m in the process of getting a chargeback from my bank, but I have not cancelled the subscription yet, as the moment you cancel it, they downgrade you to the free version, even after having paid for the full year. So I’m stuck between a rock and a hard place. Email support has been unhelpful, they have not sent any documentation supporting their claims. As for the app itself, nothing too special, at least not for what it’s asking. Just a heads up for anyone looking to try their Pro version, don’t fall for the shady business practices I fell for.
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Response from developer

We apologize for the inconvenience. Should you encounter any issues or if things don’t go as smoothly as expected, please don’t hesitate to reach out. Our support team is readily available to assist you and ensure that your experience is hassle-free. Please contact us more details about the issue you're facing and we'll get back to you with a solution. Thank you!

No app is worth £300 a year!

Staggering how many app developers are going to the dogs with overpriced subscription services for apps that offer services that others do for nothing or even system updates bring the features. I had liner of old and before subs,I rarely use it now and out of interest and upgrade of phone thought I’d redownload it and take a look. Seeing those prices has put me right off which is probably why it never went on to my new phone as I tend to cull all the apps that want a monthly bleed out of me. Just use notes lol you can save pretty much anything to the new iOS 17.3 notes app and highlight stuff. Think back when this was launched we couldn’t do that and this was like pocket that let you use a highlight pen - simple effective and cheap! Not £300 a year lol done gone adios liner…
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Response from developer

Hey, It's not just a highlighting feature anymore, it's an AI assistant that can save you time. Easily research and get help solving problems. If you'd like to learn more, please contact us. Please note that we are constantly working to improve both the speed and quality of our service. We look forward to continuing to support your use of our services.

Why I can’t use the highlight function

I have been using liner on windows and they worked perfect there although AI summarize function was little annoyed. Now, I got an ipad and I found Liner is on iOS too, so I was trying to use it for highlighting again to only find out it doesn’t work here. The biggest reason that I’m subscribing its function is to mark on the web site and I wish I could do the same too. I don’t understand why iOS liner team decided to replace the app’s identity instead of adding a new feature to the original function.
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Response from developer

Hi, We apologize for any disappointment with the update. But, you can highlight on iOS. You can find out how in our FAQ. If you need help, please contact our support center. We will be happy to help you.

Ignore the bad reviews

It is an exquisite app. Absolutely invaluable, not only for saving a library of all you're PDFs, and highlighting according to how you categorise it, but is even more useful since the updates, especially now that it has chat GPT. I love it!

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