Leave a Review Trenord
Just OK, get it anyway.
It’s helpful & easier to obtain tickets using the app. Using the website is plodding and inconsistent.
The app is seriously quirky & glitchy. It will refuse your credit card with no explanation.
It’s best to create an account, before using the app to purchase tickets. It takes the company’s server time to recognize your account and send a confirmation email.
The app will give / print your train ticket with no information on it. No train number, no departure time, no track number.
Having the correct ticket seems to be inconsequential, we were informed by the ticket office that as long as you have a ticket going in your desired general direction, the conductor will validate your ticket on board.
The more you use it, you learn to navigate it better.Show lessDontdrive55
Difficile
Cannot read my notificationsElizaMDstar
Easy to navigate
Very easy to navigate and purchase tickets
Is it possible to download the tickets into the wallet very quickly
Very convenientnice🕐
Terrible app.
Can’t log in says password incorrect then the captcha incorrect I tried 100 times and i was entering ot correctly. Frustrated.Ligalii
Incompresibile
Ancora non ho capito come digitare i biglietti che ho comprato. La procedura dovrebbe essere semplicissima. Visto che io biglietto e’ gia’ nel sistema io dovrei solo fare un click per avere l’immagine. Invece, una perdita assoluta di tempo!!Rogerrocks
Many functions don’t work
This is a clunky unreliable app. In a number of ways. These are two which I have found to my annoyance:
1. Credit card details seem to be impossible to amend once one credit card is saved to the app. If you want to change the card you pay with you have to enter all the details (number, expiry, name , vide) every time all the credit card details.
2. If you want to message customer services for help, it is not possible to tick/check the box to confirm you understand the data use requirements. Therefore yiu are blocked from
Sending the message.Show lessgogolo123
Can’t Even Log In
I signed up for an account and then when I try and login I get an error message.PerfeklyFlwd
Terrible App
Does not let you store your payment method and navigating the app is a nightmare. So counterintuitive and inflexible. Just hate it.I totally give up
Nice experience
Nice app, easy to use and user friendly.Giuseppe-Pisa
Frustrated
Doesn’t give me the option for Englishpylemaker
