Trenord User Reviews

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Leave a Review Trenord
  • Worked once...then nothing

    App let me buy pass from airport to Milan. Great. But then I couldn’t make ANY other purchase without filling out a ‘profile’ page. But the page provided for my profile cannot be submitted (button is greyed out), half the fields are uneditable, and the in-app forms to request help have the ‘send’ greyed out so they are likewise useless. I guess I’ll use the kiosks got the duration of my stay and Google Maps. I hope it lets me buy a ticket BACK to the airport.
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    Developer Response

    Hi, we are sorry if you had issues with the app purchase. If you need further assistance please contact us at apphelpdesk@trenord.it. Thank you.
  • Train journey

    Every time I purchase a ticket it’s super a Easy ....love the service

    Developer Response

    Thanks!
  • very useful

    a very easy and useful app.

    Developer Response

    Thank you!
  • No ticket

    Booked and paid through the app by credit card. No ticket or sms ever received. Had to buy another ticket in the station. Waiting for refund...
  • Surisingly Good!

    Usually most Italian apps like this are very flakey. However with this never any problems. They could improve user history to make things even easier.

    Developer Response

    Thanks John!!
  • Forced me to save a card to pay

    This app could be great. I resent it forcing me to save a card to buy a ticket. I’m now unsaving it. How ridiculous. Add Apple Pay as a method of payment. Update- can’t easily see how to manage payment methods.

    Developer Response

    Hello, the app doesn't fore you to save the credit card. You can use the switch to change the option. We are working on the integration of new payments method. Stay tuned!
  • Excellent app for tourists

    We’re here for a short time and this app is great for that last minute train ride. Easy to use. Love it

    Developer Response

    Thank you very much!!
  • Excellent app

    this app is incredible useful with an easy-to-use interface. it gives railway updates in real time. the only downside is trying to purchase tickets online.

    Developer Response

    Thank you! If you had any issue in buying please send us details at apphelpdesk@trenord.it so we can help you. Thank you.
  • Unbelievable

    Such a useless app
  • Bad design and functionalities

    App does not allow to store credit card details
    App takes more than 5’ to show the ticket once the purchase has completed correctly

    Have some professional do the design next time

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