Microsoft Lens User Reviews

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  • Extremely Clunky Interface

    Scanning and auto detecting document type works well however I struggle to upload the document in correct format or correct location. I am a very tech savvy guy but still find the interface of this app to be extremely clunky and difficult to understand the flow. A neater interface with a step by step wizard to understand the flow of capturing to uploading will really help!!
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  • Great app, but...

    Too complicated to upload files to cloud. No multiple selection of files to share. When scan is finished, next time you open the app, need to cancel previous scan manually, although it has been saved properly.
    Orientation is a problem: no manual orientation allowed and the automatic one does not work properly.
    Flash-on function does not work stable: after the first manual FLASH-on, you need to tap on flash icon again, although the flash-on is there.
    No function to reduce scan size, the scan of 40 pages turns into ~45MB, whereas the scan using conventional scanners gives couple of MBs with the similar quality.
    Not possible to scan more than 40 pages.
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  • Has numerous bugs that need sorting

    The scan works fine for the first document, after saving as pdf, clear media and on to next document which again scans fine, from this point on the buttons in the pop up menu don’t work so unable to crop, spin, alter filters or anything.
    Solution is to quit the app and reload it for after every document - a real pain.
    The leave Feedback facility provided from with the App by UserVoice is impossible to log in to to leave feedback or suggestions it goes …. login, validate, login, enter password, validate, enter password so on and so on
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    Developer Response

    Thank you for your feedback. This issue has been fixed in the latest release of the Microsoft Lens. You can choose to update the app from the store or wait for the update to reach your device within a few days.
  • Great for travel expenses and whiteboarding

    I LOVE this app! When I’m traveling it’s makes tracking expenses unbelievably easy to document and email to my expense account.

    And for whiteboards I’ve always used it to save the messy thought process if a good meeting. Somethings when it’s transcribed to notes you miss how the ideas flowed. My coworker said it looked like I scanned a piece of paper. Also a quick tip to remove glare and bad markers try applying the black and white filter to make the work pop (if you dont need colors).
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  • A work in progress.

    I concur with the others on the failings of this software.

    It is indeed a basic scanner but I have managed, to achieve good results in low light conditions, scanning only black and white documents on a black surface. You are given multiple options regarding where to store your docs. I’m still experimenting with that. You can store all of the docs on your phone and they don’t seem to go anywhere, after choosing, actions. Keystoning isn’t that good, yet if you frame your docs with a steady hand you should be ok.

    I do hope that MS continues to develop this app. They have a nice, broad set of apps, that could and should be all

    a person needs.

    Here’s hoping they keep up the good yet, basic work that’s be laid in the foundations of this software.
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  • Good, but no way to apply a filter to all pages at once

    I like the app. Very helpful.
    I would like it better if:
    1. it allowed to go beyond 100 pages even or allowed to stitch two or three or … PDF documents together into a single one.
    2. With whatever setting you took the picture, you can rectify a less than ideal setting by applying a filter before saving. But if you find that most pages would benefit from i.e. the Document or the Enhanced filter (great filter for mixed text / photo pages btw.) then you have to apply them page by page requiring more than one click per page to do so. It would be a great improvement to me if obe had the option to apply a filter either globally, to all pages or to pre-selected pages.
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  • Bugs in newest version

    Bug 1) I have a personal one drive account and a business related account, I used to be able to have both accounts signed in to choose where the file was uploaded, now the app keeps deleting the business account even when it’s the only account I login to after deleting my personal account (and yes I’ve uninstalled and re-installed)

    Bug 2) When opening a file in the app it keeps wanting to open a web browser on my iPhone instead of natively in the app or even via my one drive which is signed into the same account I’m uploading to

    Bug 3) In settings there should be an option to set the default scan filters (for example Be able to set the “document” filter for the standard doc, instead of having to select that for every scan)
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  • 6 items

    I can only store 6 items before it won’t send
  • I love this app, but...

    I really like this app. I've been using it for two years now. First on an Samsung phone, now on a iPhone. I use it everyday to submit assignments for school. There is one thing that I find extremely annoying. When I first got the app on my Samsung new files would just be automatically named what ever the date and time was. This was nice because it meant I never had to name the files and it was easy to figure out when a file was made. When I switched to iOS it worked like this for a little bit, maybe a month or so. But then it broke. Now if I take a scan, the go to the screen where you choose where to save the file to, the will be title is not updated. It shows the title being the date and time of the last time it was updated. The only way I've found to make it update is delete the automaticly set title and leave it blank, it then will title the page correctly. I know that it's just a little bug, but it used to work. I don't remember exactly when this started happening but it was about 8 months ago. Please fix this. It's the only issue with this app that I've encountered.
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    Developer Response

    Hi, Thank you for using Microsoft Lens. We've taken your feedback and shall look to improve the experience.
  • Used to be good

    Microsoft Lens used to be great but recently I noticed the name change from Office Lens to Microsoft Lens and the logo changed slightly. I didn't think much of it but every time I use it now it is slow to register the boundaries of papers and updates slowly from slight shaking of the camera. Sometimes it can't even find the paper or had completely wrong boundaries even with good lighting conditions and contrast. The orange preview that shows where it thinks the boundaries are is used for the scaling once the picture is taken even though the preview only updates once or twice per second. It should rescan the boundaries once it takes the picture because it is hard to keep a phone perfectly still from the time when it updates the preview and when you take the picture. Every time I find myself adjusting the edges slightly because a small but significant portion of the surface is showing or the paper is cut off. I want to love this app but after the recent updates I am considering looking for an alternative.
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