Technogym User Reviews

Technogym S.p.A

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A pain to deal with

My gym uses this system, I cannot reliably log workouts in the app, it constantly lags and cannot sync correctly. Search features are a bit buggy at times and return no results.

I would love to have the app work without lagging and syncing correctly as it seems well designed.

Also can never get my Apple Watch to sync to equipment in my gym.

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Arby30

7 months ago

Response from developer

Hi Arby30, we are sorry to read that you are experiencing these issues: please, contact us at app@technogym.com so that we can help you to solve them!

No option to get data from exercise bikes

My apartment gym has technogym stationary bikes. None of them will connect in the app (I’ve tried everything) so there is no ability to actually get data from your ride- like distance, watts, resistance, etc. It’s super frustrating because I’ve tried everything to get the equipment to connect on the app but nothing has worked, and I hate working out in a black hole. I feel like it should be pretty basic to at least get distance from a bike.

The app is also really difficult to navigate.

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student8293

7 months ago

Response from developer

Hi student8293, we are sorry to read that you are experiencing this issue. We would like to know which kind of bike you would like to connect to the Technogym App: please, email us at app@technogym.com so that we can support you!

Tons of bells and whistles without basic functionality

I just want to track my indoor runs using the app. 3 runs at 3 different gyms and still nothing saves to the app despite syncing the app to each treadmill.
Application also does not connect to my Apple Watch. Customer support has said they would reply weeks ago (no reply).

This app has potential but is very poorly designed focusing on unnecessary aspects while ignoring the basics. Huge waste of time and effort.

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Mike19107

7 months ago

Response from developer

Hi Mike19107, we are sorry to read that you are experiencing these issues with Technogym App: please, contact us at app@technogym.com so that we can support you!

Cool idea but so far not impressed

The app is glitchy and has frozen several times mid workout and I had to reset it ( it did know where I left off). You can't edit or see your actual set if you didn't finish all the reps. You can't edit a completed workout if there was a mistake entered. ( This happened when it first crashed). I like the coach and the programs but the interface between the technobike or treadmill and app is not accurate. Oh and you can only list your height in feet! I put in 5'10" and it goes to 6. My friend is fixed at 5 feet...??? What's going on?

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Arodmd12

7 months ago

Response from developer

Hi Arodmd12, we are sorry to read that you have experiencied these issues with the Technogym App: please, contact us at app@technogym.com so that we can help you in solving them!

Bugs?

I create my own workouts using the app and log all my weight lifted. Or gym has a running leaderboard but the app appears not to sync the weight I have lifted to this. A bit frustrating.

DarthTiberiu5

7 months ago

Response from developer

Hi DarthTiberiu5, we are sorry to read that you are experiencing this issue: please, contact us at app@technogym.com so that we can support you!

Terrible app

A lot of issues with the app, syncing, loading, calculate … ex right on homepage, select on date won’t work. Share them the feedback then they say like it works like that and nothing wrong … it means terrible design, right on homepage, allow to click but have nothing to do ???

ElderRyanB

8 months ago

Response from developer

Hi ElderRyanB, we are sorry to read that you first experience with the Technogym App has not been up to your expectations. We would like to discuss your feedback in greater details with you and help you get the most out of the Technogym App: please, contact us at app@technogym.com so that we can support you!

Good luck

This app is a bit of a joke for tracking “moves”. Of course they won’t tell you what a move is.
We are required to use this for my work and get so many of these mysterious moves.
My wife will walk more steps and have more activity in a day and I’ll get twice as many “moves” as she does.
She has a Fitbit and I have an Apple Watch.
What counts as a move?

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brugbrain

8 months ago

Response from developer

Hi brugbrain, we are sorry to read that your first experience with Technogym App has not been up to your expectations. We would like to get in touch with you to discuss your feedback in greater details and help you get the most out of the Technogym App: please, email us at app@technogym.com so that we can start our conversation!

This app is no good if it’s not paired to the right equipment

This is a binary app - you either start or finish your workout, there is no in between.

I’m using it at a gym that doesn’t use Technogym equipment, but they do use the software for workouts, so it’s pretty useless.. no ability to pause a workout, see your progress or interact with the app when your workout is in progress.

Also very poor Apple watch support.

I’d rather a paper workout and use my Apple fitness and watch..

Sorry, I don’t like leaving negative reviews, but o find this be a poor app. If my gym is paying to use the subscription, I hope you lift your game and fix it.

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KristopheAU

8 months ago

Response from developer

Hi KristopheAU, we are sorry to read that your first experience with Technogym App has not been up to your expectations: please, contact us at app@technogym.com so that we can support you and help you get the most out of the app!

Terrible app and equipment

This company is way behind, doesn’t work with Apple Watch. Glitchy on iPhone, crashes. My next gym will be one without Technogym.

liquidvisual

8 months ago

Response from developer

Hi liquidvisual, we are sorry to read that your first experience with Technogym App has not been up to your expectations. We would like to discuss your feedback in more details with you and help you to get the most out of the app: please, email us at app@technogym.com so that we can start our conversation!

So much promise but clunky and laggy

I was quite excited about the potential of this app but having used it I’m overall pretty underwhelmed. It’s supposed to sync with the routines my gym has set up for me but no joy on that front. Then I tried manually entering the exercises. That worked ok but for particular machines it won’t accept weights even though they are on the machine! For instance I tried entering a weight of 36kg for a horizontal leg press and it automatically changed it to 35kg. Finally the app freezes often, especially in the programs tab. My phone is not that old so this is definitely an app performance issue. Overall not chomping at the bit to get back onto this app.

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Remaly

9 months ago

Response from developer

Hi Remaly, we are sorry to read that your first experience with Technogym App has not been up to your expectations. We would like to get in touch with you to discuss your feedback in more details and help you get the most out of Technogym App: please, email us at app@technogym.com so that we can support you!