Leave a Review Gov2Go
this is terrible please help
The app and the website are both terrible. I just want request my form 1099-G. But to so that I would need the 6 digit PIN that was apparently mailed to me when I can’t even find if I have an address on file. The message allowing me to request my 1099-G disappeared after I clicked away from it. It would be marginally better if I could even call to ask for assistance in using the app and website but the automated caller system provides none of the information I am looking for and I cannot reach a representative. I just need to do my taxes. I just want to be able to find my 1099-G.Show lessclara15364738
Horrible way to file unemployment
I have been trying to file my initial unemployment claim for over 3 weeks now and keep getting a message saying “The system is temporarily not available due to maintenance. Please try again later.” I understand things have to be updated but it’s been almost a month. Unemployment Offices are closed due to covid. You can’t get a real person on the phone and their automated filing system is down too.
How are people supposed to get unemployment and financial assistance?Show lessElw732
So irritated
Idk maybe it’s just me but I have been trying to file my unemployment since last week and every time I try it says unavailable due to system maintenance it’s extremely irritating and every time I try to file online it just sends me to the apphollyleanne99
How long is maintenance
Seriously I’ve been trying to file a new unemployment claim since Friday of last week and every time I try I am getting this feature is under maintenance. How long do we have to continue to wait to file for Unemployment while you do maintenance? I have unenrolled and stated over twice with same result for the last 4 days.Show lessFleashouse
Worst app ever
I have never had as many problems as I do with this app. It’s been days and I’ve been trying to file a new claim and it keeps saying it’s down for maintenance. This is ridiculous. It’s also very hard to navigate and when I was filing weekly claims I had to unenroll and enroll again for it even to come up. I don’t know why this app was even released with all these problems.Show lessSybil13666
Log in issue and messages.
IOS fingerprint login doesn’t work .The log in is down today. Previously The my messages tab was glitching out and didn’t allow scrolling. You could only view the top 2 messages. Works fine if accessed from a browser.
Update: I was able to login the app manually.
My best guess is it was refusing to accept log in with fingerprints.
The messages issue is still there.Show lessSmirnoffPete
Developer Response
Sorry to hear about your issues, please contact 'support@getgov2go.com' and we can work with you to try and find out what is happening.Trouble Signing In
Have been using this app for a couple months now, never had problems. Now all of a sudden I was signed out and apparently my passwords won’t work. I’ve tried resetting my password but even that won’t load. Some sort of bug needs fix nowMeyColin
Gov2Go app
I’m not sure what’s going on with the developer of the site with ALL the recent login issues of not having the ability to file claims through the site. There are errors over the phone which hinders you from attempting to do your claim over the phone! So unfortunately I’m very upset to have to call her tomorrow to be placed on hold to then be disconnected!
V/R
CrystalShow lessCrystal041707
Can’t change email
I understand this is a new application. But I feel it is lacking in some parts. We should be able to edit the email receiving address. But there is no place to change email settings. Also for the unemployment pua side. Of the app it would be beneficial if we could upload documents to ui. That would be directly linked to our social. Because what is going on with unemployment. Some of us are stuck. No answers no help. At least add a few updates. To the email settings. If I can’t go past prompts. How am I supposed to submit information that is required by the gov. By a certain date. Have been trying since March first waiting for a update of some type. Just a suggestion.Show lessObi1zeldaforce
Doesn’t work
I tried to file through website, however it glitched when I tried to submit my paystubs, and I could never get back to finish the claim but it said “submitted”. So I tried to do it again via this app, now it just rejects me entirely. How can I be rejected when I can’t even start the process? I can’t say I am surprised, our government is garbage, doesn’t matter who is in office.Show lessPewPewKaboom
