Gov2Go User Reviews

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  • Can’t log in anymore

    Tried to do my unemployment last week and it refused to log me in, not that I should have been logged out in the first place. Even reset my password and it still refuses, had to use mobile site instead
  • Horrible update

    I literally never write reviews besides star ranking but I had to write to express how frustrating this update is on the app. The app worked perfectly fine for what it was being used for.. schedule testing, they updated to add more features now it’s almost impossible to figure out where to schedule testing. The chat doesn’t help for anything. Once you finally figure out how to schedule testing the page keeps freezing on the consent form waiver and won’t go past that.. and no it’s not my internet. Some things should really just be left the way they are, it’s a difficult update I can’t imagine an older person like my grandparents figuring this out.. seems disorganized although I’m sure they were trying to be more organized. Regardless I need the app to schedule the antigen rapid testing but unfortunate that they had to make something simple pretty complicated.
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    Developer Response

    Sorry to hear about the issue with the consent form waiver. I've forwarded this onto our development team for further testing and review. Please email us at 'support@getgov2go.com' with the subject 'New UI Concerns' if you have any additional information that could help us track down the issue.
  • Haven’t used it yet But

    I just downloaded this haven’t used it yet. But after reading the reviews looks like it may have a lot of issues. Here goes.
  • iOS 14

    After updating to iOS 14.0.1 it seems my Gov2Go app isn’t updating my timeline I’ve received no weekly claims nor have I received any messages news anything I spoke to local vec rep and they informed me the Gov2Go app can cause users to have outstanding issues with there claims so if your like me and have a outstanding issue contact a live agent and re file the weeks you have the issues
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  • I can’t upload my files and support says it works fine.

    I have gotten a request to upload my W-2’s. It says it takes JPEG and different formats. Well, I can’t upload anything. I have tried for 3 days. I got an email saying uninstall and reinstall. I did, didn’t work. I was told to go to the website and it just directed me to the App. I sent in the error message, hopefully they can help me. Why are we using this App, when it has nothing connected to the office the notifications are coming from. I think the App. Must be down, not just all in my head, because I can’t even get through with the phone number provided. It just says try again and hangs up.
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    Developer Response

    If visiting 'web.getgov2go.com' does not allow you to upload your document, please contact us at 'support@getgov2go.com' for further assistance.
  • May be Bogus. watch Out

    This was advertised on Facebook claiming the Montana’s Voter Page was being phased out/closed and I should down load this. I did and it never sent me a link to establish a password as it promised.

    Today I checked in the Montana Voter Page which is perfectly fine. I called the Secretary of State office tasked with elections. They confirmed their page is fine, is not in process of being discontinued and they had never heard of this.

    I deleted the app. I will be contacting FB is investigate as that is where this was advertised. Not sure this is credible anywhere, or what else it may try to do with your information it gleans. But it clearly misrepresented the Montana Voter Page.
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    Developer Response

    NephDoc, Gov2Go is a legitimate service used by many State governments to better engage with the public and citizens. We are concerned by your experience, and would like to talk further with you so we can better understand how this misunderstanding occurred. Please email us at 'mobile@egov.com' if you have time for further discussion.
  • Payment Method

    I updated my payment to a bank account method because my card changed. How long will that take to go into affect?

    Thanks,

    David
  • Please fix the issue of PEUC Application

    I’m trying to do the PEUC Application, but there is electronic issue on the website and the Apps,I can’t find that form.
    Please fix it, thank you

    Thank you for your response, I got the question solved.
  • Glitchy!

    The government never seems to work. They take all the money in the world that they want, by force mind you, and still manage to have the worst systems ever. Why can’t I log into my account? It just freezes when I try to access my account. This has been going on for about a month now. I give up! You win government! You win! I surrender!
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  • Login screen not working

    At first downloading this app it would not let me sign in. I would put my credentials in & push sign in several times but screen would stay frozen. After trying for days to login it finally worked. Once logged in app works great. Recently app has logged me out and I’m running into same problem all over again.
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