Leave a Review Timely
Good but not as good as desktop site
I like it for basic scheduling and changing times but when it comes to sales- there is no ability to do that via the app so I typically have to use the desktop site in addition to the app.Developer Response
Thanks for the review! We're working on Sales as we speak, so not long to go now! :-DMarijke
I just love Timely and the service is great too!Developer Response
Thanks Marijke! Glad to hear you're loving using Timely :-)great
does all I need it too for my beauty salon, thxDeveloper Response
Awesome, thanks for the review! :-DGreat app
Super easy to use when I'm on the goDeveloper Response
Thanks for reviewing us! :-DDon't work
Tried to set it up. Gave email and password. Then when I went to login. Password wouldn't work. Just goes to Internet. Not even appDeveloper Response
This sounds odd! If you've had continued issues, reach out to our support team on help@gettimely.com and we can get you sorted :-)Much improved!
The latest version is great. I'm able to access customer notes easily. Can now navigate the days and weeks with multiple views. I'm so glad I was patient. Thanks for the upgrade. The only think now that would make it perfect would be if one could raise a sale through the app! (Yep, always wanting more;)
But this is a vast improvement making it worth every penny.Show lessDeveloper Response
Wahoo, great news! We're working on sales as we speak, and can't wait to share it with you! :-)Mrs
Amazing booking system for my busy salon ! My clients find it easy to use and excellent customer support given if needed at an amazing price , I couldn't live without it !!! It has lots of reports etc so you can see what treatments are most popular and it keeps a track on yearly figures as well as much much more - the best one I have ever used 😊Show lessDeveloper Response
Thanks so much for the lovely review! So glad to hear that you love using Timely! :-)Bad and a waste of your time
It lags considerably. Unable to edit names on appointments. iPhone keyboard doesn't pop up.Developer Response
I'm sorry to hear this! I hope you're have a better experience with the new, native version of our app! :-)Has some good basic info but...
Through the app, you can check out your appts or your staffs appts of the day and edit them. However, 1. the app is super slow to load and use, almost to the point of being unusable. 2. You can only see the daily calendar view. 3. You can't see the full view of appts, only one staff member at a time. 4. There is no support inside the app. 5. Perhaps most importantly, you can't send or receive new messages thru the app - you can SEE the messages but you can't really do anything (I.e. Respond). This becomes a huge problem because timely sends a lot of texts out as a notification system and you can enable the customer to respond to the text. However, it comes from a standard 'system' number, so you don't get the responses to your own phone number. PLUS if you have different employees on the job remotely, you want them to be able to check one inbox of messages bc they certainly won't be getting real time updates to their phones (ie if a customer or employee is running late). Unfortunately, the app does not able this to happen. I'll update this review if new actually useful messaging features come into play at some point.Show lessDeveloper Response
Thanks so much for your review of our app! I think this review was placed a while ago, regarding the older version, but there are definitely things in here that we can improve upon in the native version too. Thanks again! :-)Love it!!
So great to use when away from the computer.Developer Response
Brilliant! Glad to hear it, and thanks for reviewing us! :-)