AMI User Reviews

AMI
AMI
IAG New Zealand Limited

Top reviews

Leave a Review AMI
  • Slowest App around

    This is the slowest app I have ever come across. Sort it out! In order for me to want to use the app I have to make sure it’s during a time I have absolutely nothing better to do but to kill time! In the meantime life goes on around me.
  • Costs?

    Have to dig into the app to find each policy doc and download each individually to figure out what i spend each year. Seems a bit obiously missing.
  • Use the web instead

    Useless for managing claims.
    Ok for viewing policy
    Ok for lodging claim
  • Can not find what I need and takes ages to load

    The document is not clear as to what I can claim for and documents take ages to load
  • Communication

    Over the recent months I have needed to update my insurance sadly had to make 2 insurance claims and I have been extremely delighted with the assistance I have had and the prompt action taken on the claims communication has been exceptional. Well done AMI
  • Not user friendly at all

    Unable to change payment options
    Slow
    And very hard to navigate
  • Worst insurance company - moving all my policies

    I had 3 policies with ami, years later when i had need for claim they accept ed my claim and got all documents and told me i would recieve money in my bank account in 3 business days. Weeks later nothing shows up in my account. When i called them they told me they should not have accepted the claim and damage to content being in transit.
    You think they have your back but they will spit out some technical jargon and decline the claim.
    I will take my business else where.
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  • Slow

    App is slow
  • Frustrated

    Trying to find my monthly payments as listed in my policy document such a painful process can’t you add a link . Downloading documents very clunky
  • Payment

    Have paid using app but didn’t say it was processing, money out of account, no confirmation email, no update on app.

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