TLS error
New version of app causes issue that comes up with TLS error code . Frustrating
App freeze when making payments
Frustratingly every time I now make a payment, the payment goes through and then freezes. Unable to download proof of transaction or go back to affect another payment. Have to resort to screenshots and/or go back into the app to download a proof of payment. Very annoying and wasting valuable time.
Worst ever
Worst bank & banking app on the planet. They keep adding things no-one (like abby) & removing things we actually use
Slow slow slow!
Infuriatingly slow application, especially when using it abroad. Forever watching the loading spinner.
Great Banking
Fantastic, user friendly and efficient banking! Thank you Absa
App not working from us store
I’ve not been able to use my banking app for weeks even after reporting telephonically and on x it keeps wanting to do live verification after that it asks me to register the account I’m so frustrated and no one wants to help me
Mrs P P Moodley
I bank at Absa for many, many years and I had no problem. Inter banking guys always so helpful.Thank so much
International services
First class biz rating by Google Reviewer
Stupendous
Excellent service!!
Errors while in USA
Can’t access - has been giving errors for days. Can access only the web app via a VPN but login fails. Of course the international support number isn’t answered. How will I pay my bills and do my taxes?
Deleting Notifications
You can only delete notifications one by one. That is very annoying.
Please change it so you can select multiple or all, then press delete.
Please change it so you can select multiple or all, then press delete.
International services
First class biz rating by Google Reviewer
Dr
Why do I often have to do a payment transaction a few times? Just because, when it sends me a confirmation number on my cell, when I enter my ABSA pin, it says “wrong pin”. This when I am really careful and slow to enter my pin. ‘Retry’ I can only do 2x, otherwise it blocks me, the owner of my account. I have to, every time this happens, cancel the transaction and do all over again. Only then I am sometimes fortunate that it does accept my pin finally!
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Pathetic app.
Glitching constantly (even after updating it). It’s slow in comparison to FNB, Nedbank and Capitec. Useless.
Biometrics
Ridiculous that with more than one profile, biometrics have to be disabled
FABULOUS ABSA
ABSA has always been behind me for the last 22 years
Mr
Quick and easy
No way to contact bank through the app
When contacting the bank by phone the call is never answered, when contacting the bank by email all responses tell you to call back on phone numbers that are never answered. In in-app chat is to a fake bot that regurgitates stuff already available on the website with no option to to speak to a person. Bank is super hostile to customers, avoid.
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Fraud Detected?
ABSA decided almost 3 months ago that there had been fraudulent activity on my card and they placed a HOLD on my card. I live in Australia and have tried on SO MANY occasions to call the Fraud Dept number to advise that I see no fraud on my monthly statement, but from my cell number the line is so bad that it is impossible to hear their agent. I have always asked that they call me as I have a large Credit balance on my card, but I am still waiting for their call. I have now asked how I can uplift the credit balance so that I can apply for a different card - let’s see if I get a response🥲
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Annoying UX
This app is super frustrating to use, constantly interrupted by product promos while trying to do something. It’s shocking that in 2025 there are still products like this.
