AC Transit Mobile User Reviews

AC Transit Mobile
AC Transit Mobile
Alameda Contra Costa Transit District

Customer Experience

Positive experience23.5% of reviews
Neutral5.9% of reviews
Negative experience70.6% of reviews

~ Based on 17 written reviews from the US App Store.

Is AC Transit Mobile Safe?

Not enough ratings yet to assess AC Transit Mobile.

Is AC Transit Mobile Legit?

AC Transit Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for AC Transit Mobile is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Transit centers mapped as blobs of undifferentiated stops

Baig and his crew of charlatans have brought us another substandard app. The developers have clearly never been to the Salesforce Transit Center or to Oakland City Center, where there are many AC Transit bus routes to choose from. As in the previous app, the map shows a blob of undifferentiated dots. You'd have to tap them one by one until you'd found the bus route you wanted. AC Transit's technology team should be disbanded and this app, canceled. Faxing paper maps wouldn't be any worse.
Show more

Route favorites disappearing

The bus line favorites that I added keep getting randomly unfavorited. I can’t tell it’s because I mistakenly unstar them (in which case it’s a design issue that makes them too easy to unstar by accident) or some other glitch. I tend to think it’s the later because two of my four favorite routes disappeared this morning.
Show more

Most unreliable service

They are the most unreliable on earth.

Great but frustrating

App is useful and for the most part very accurate. But it’s frustrating when the app is down, and you spend over 30min waiting for a bus you didn’t know as canceled or delayed. I want to support this app but it’s frustrating when this happens

I still hate the new app

The new thing I hate is the fact that the feedback/complaint form in the app doesn't work anymore. So this is now the only way to complain. I am sick of the 57 and NL buses randomly getting cancelled. Is AC Transit going to refund me for the expensive Uber ride home because they can't keep to their own schedule?
Show more

doesn't show next bus

doesn't show next bus

App issue

Poorly designed app. Only reflects nightly bus service on an hourly basis resulting in not knowing about cancellation until when you are ready to catch the bus.

Worse than the old app in many ways

Somehow, the new app is actually a bit worse than the old one was. Sure, they've updated the UX so that this app looks better. Functionally, though, it's bad. For instance, I recall that, on the old app, the favorites view would filter by your location. This meant that you'd see your nearest favorite lines. The new app has no filters on the favorites view at all, so you could be scrolling endlessly to find the bus you need. In general, the geolocation on the new app seems to be really bad.
Show more

No live updates Missed my bus

App shows 4 mins away as the bus pass in front of my face a block away.

Bus Routes are so hard to follow

I just moved to a new area and it’s so complicated to figure out how to get around in multiple bus lines because I can’t see the bus route. If I could see the route the line takes it would be so easy to plan but it just shows the stops like if EVERYONE knows every street by name

The Struggle Bus

Nobody will let you down right when you need them like AC Transit Mobile. Half the time tells you that there are no buses or stops nearby, even when you’re standing at one. Just refuses to show anything other than a blank screen the other half of the time. You’re better off using a timetable.

doesn't work most of the time

when i try to check on how long it'll take for any bus to get to a stop it says no buses are coming 90% of the time. i don'k know why we had to switch from an app that worked to this

Uh oh

Uh-oh something went wrong please refresh to try again

Bro had one job

One job! Why can’t I see which Santa Clara stop on the o line. The schedule doesn’t lets me expand or click in

Response from developer

Hi KevDaCosta, you can use the search feature to select line O and direction to get list of stops. More map features are on the roadmap coming soon. Thank you for your feedback.

Worth it!

I like how the AC Transit app shows you a live map of where your bus is, shows how many minutes until it gets to your stop, and even showing if the bus is full!

Public transportation

Love the new features, how easy it was to favorite your routes, and way more options!

Nice refresh!

Keep the features coming!