Mr Samuel
Nice app
Fees
Every since we lost our dear beloved CEO access bank has not remain the same craziest fee that customer has to pay it stupid I’m sending money to Myself you guys are charging me #26 for it isn’t that ridiculous everything is charges left and right
Frequent issues ,delays on showing transaction details
Transaction details don’t show up
Mrs
Quick and easy to use
Good
Very good
Faulty Chat Bot
The Tamada chat bot is so so useless and annoying. It will just end an ongoing conversation, and or say the issue has been resolved and case closed. Some other times it will say
My limit is 20000
I change my app to a new phone and my limit becomes 20000 daily why is that , my account has already been upgraded before what’s going on
Good Banking Network
I love the swiftness in your services
Easy to use BUT!
I appreciate how easy and interactive the app is but it has a major flaw in my opinion. Some of the facilities never work. For example, it is impossible to report errors. “It” will give you an error message every time. Please fix this feature or remove it completely.
Good service with access bank
Excellent
Change app interface.
I think it’s high time the app designer should prolly review the interface of the access more app. It’s not organized. Give us something clean and easy to interact with.
It’s too clustering.
It’s too clustering.
Network Improvement
Lately i have been experiencing fluctuation from the network in some certain areas across AMAC and its environs.
Pls work and improve the connectivity of the network.
Pls work and improve the connectivity of the network.
The Chat support is the WORST
I don’t like writing reviews but this has really tried to frustrate me!!!
I lost access to my Mobile app and just needed to retrieve my credentials. I kept getting an error every time I tried so I decided to use the chat option since I am not in the country and I need access to my bank. That was the beginning of my issues! The chat option is so annoying. Where do I even start?
1. If you accidentally press the back button, you have to start a new chat each time it happens.
2. Sometime the keyboard will just refuse to come up, for absolutely no reason.
3. If the agent sends you a file and you view it, once you try to navigate back to the chat, it takes you back to the beginning and you have to start a new chat.
These are just a few of the issues but the experience is 0/10.
The banking part of the app is ok but the Chat Support is horribly terrible.
I lost access to my Mobile app and just needed to retrieve my credentials. I kept getting an error every time I tried so I decided to use the chat option since I am not in the country and I need access to my bank. That was the beginning of my issues! The chat option is so annoying. Where do I even start?
1. If you accidentally press the back button, you have to start a new chat each time it happens.
2. Sometime the keyboard will just refuse to come up, for absolutely no reason.
3. If the agent sends you a file and you view it, once you try to navigate back to the chat, it takes you back to the beginning and you have to start a new chat.
These are just a few of the issues but the experience is 0/10.
The banking part of the app is ok but the Chat Support is horribly terrible.
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Review
Access offer us such a reliable and fast service,and this app is the best of all,not time consuming,fast,….
My best bank always
80%
Access
Great
Leader bank
My bank my pride we don’t compete
Mrs
The best
Fast and reliable
Fast and reliable have being using it since diamond bank
Great service
The access bank app is very fast and easy to use.
