Hiba
Hiba was awesome
Onboarding experience
Excellent service from Elvis pereira,RM
Nice
Simple and humble bank
Faced some issues
Even though the application is very smooth to use, once I received my welcome kit for adcb hayyak, I activated my account and debit card but I can’t see any interface for transaction or balance, I just see only the delivery status of my welcome kit. Any reply would be appreciated.
Online Bank opening
Good
Amazingly fast bank account opening
Credit to Elvis Pereira my account manager for the personalized service
Awesome
User friendly 👍
WASTE OF TIME
First of all, there was issue on start stage.
I scanned personal documents minimum 10 times, just because everytime been getting same error "Something went wrong".
After completing this stage I got message with information that request for opening account was submitted successfully. Since then passed more than 3 weeks. And in final I got notification on app that there's no any information registered from my phone number, meanwhile all this 3 weeks Ive been getting same "Your application is under review ". No information about rejection of my request, no information about the reason...
Im sure the reason of rejection wasn't salary amount or my job title, as both are very good.
Truly disappointed and I think that its overrated bank.
I scanned personal documents minimum 10 times, just because everytime been getting same error "Something went wrong".
After completing this stage I got message with information that request for opening account was submitted successfully. Since then passed more than 3 weeks. And in final I got notification on app that there's no any information registered from my phone number, meanwhile all this 3 weeks Ive been getting same "Your application is under review ". No information about rejection of my request, no information about the reason...
Im sure the reason of rejection wasn't salary amount or my job title, as both are very good.
Truly disappointed and I think that its overrated bank.
Show more
No more Zero balance account
This is not longer a zero balance account they have switched it this is not cool. You guys broke ur promise to your customers…
Customer service is poor as it can get. There is not toll free number so good luck calling the customer service and hold on to your line for hours until someone answer the call just to hang up on you after few minute of communicating…
Good luck on your mobile bill for calling them.
Chat service is just as bad as calling. No body is willing to chat or help us.
It’s our money and we deserve more support from you guys.
I rather close my account asap!
Disappointing 100%
Customer service is poor as it can get. There is not toll free number so good luck calling the customer service and hold on to your line for hours until someone answer the call just to hang up on you after few minute of communicating…
Good luck on your mobile bill for calling them.
Chat service is just as bad as calling. No body is willing to chat or help us.
It’s our money and we deserve more support from you guys.
I rather close my account asap!
Disappointing 100%
Show more
First bank ever
This is my first trusted bank and i dont think of applying into other bank,this bank gives me the value of saving money and giving me chance to open up an account,ive been in UAe for 7 years and i want to say thank you
Hayyak
Adcb hayyak is very easy to create and use , also ADCB bank services are very convenient,
Despite of some questions at the time of creating the account which are confusing . Its very Good.
Despite of some questions at the time of creating the account which are confusing . Its very Good.
Unable to open account because of discrimination!
So I tried opening the account online and after scanning my passport and EID it says it’s unable to proceed further. I proceeded to call the call center and the person asked me where I am from? What’s the point of asking this? After this I told him where I am from Pakistan and he went on to say “oh you can’t proceed online you’ve to visit the branch” if I had the time to visit the branch why would I waste my time?
Never felt this awful before.
Never felt this awful before.
Show more
Account Issue Resolution
I installed the ADCB Hayyak app & uploaded the necessary documents, but before I could complete the process, I mistakenly selected the salaried option, which I do not need. I have not yet finalized the process. Now, I am unable to return to the account opening page. How can I go back to open an account with the same mobile number & email ID?
Show more
Account opening issue
Account can’t open showing me like mobile number registered short out this issue
User-friendly Interface
The App gives a good step-by-step process in applying for a bank account. The scanning of required documents is also convenient.
Account opening
I have tried for many times to open the account from this application, but unfortunately it could not be opened, it gives some error and so far no customer of ADCB has contacted me. Did not explain about I face this issue please help me about that
Sorry, we are unable to continue your application at this point. An ADCB representative will contact you shortly to complete your application
Sorry, we are unable to continue your application at this point. An ADCB representative will contact you shortly to complete your application
Show more
App does not work
I have been trying to open an account with Hayyak for about a year now but at one point the app gets stuck and I’m unable to do anything. I try to close and open the app again it says you’re already a user. I try to use the already active option it says to try after 10 minutes. What’s the issue here
Show more
Cannot open account in app
I had installed Hayyak app and uploaded all the documents for new account opening, but before nearing the completion I mistakenly clicked on the credit card option which I actually not required, after that point I cannot go back to the account opening page, it is continuesly asking for credit card credentials.
How can I go back to open an account with the same mobile number and email ID
Is there any options to cancel my active request and start over again ?
How can I go back to open an account with the same mobile number and email ID
Is there any options to cancel my active request and start over again ?
Show more
Reveiw
Omg, very easy to register to this bank! Very accessible also the new branch location here in fujairah! Thank you for this opportunity to save money in your account!
Account opening
Amazing experience with in 5 minutes finished account opening process thanks
