Scam
Contractors they send will find (create) a reason for service to be denied. If you contest it they charge you another fee to send someone for a second opinion.
AC unit not coming on
I started this request by asking for a chat. The chat kept giving me 4 minutes, 8 minutes, 8 minutes, 4 minutes, 8 minutes until I just gave up. No one ever came on to chat!! I started the chat request around 6 and it’s now 8:20. Bad chat service. It left me with no choice but to request service. 🤨
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Great help with trouble Shooting
The person that helped me was so patient and helpful with finding out the root of the problem with my air conditioner.
Great service from Aurora Appliance
Have used them twice now and get prompt, knowledgeable and friendly service!!
Easy as 1,2,3
It was super easy to use. I first talked to an expert for free to troubleshoot and fix the issue. Unfortunately, the tornado burned the motherboard so I had to get on the app and request and I’m home visit. I only think that was different is that the price increased from $75 to $125. I understand inflation is impacting all of us.
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