1. Home
  2. 🌟 Lifestyle
  3. AHS
AHS: American Home Shield

AHS: American Home Shield

America’s Best Home Warranty

54K ratings
374 reviews
🌟 Lifestyle
Free

Details

  • Released
  • Updated
  • October 29, 2024
  • August 12, 2026

Features

Developer

Frontdoor Incorporated
✨Promote your app ✨
AHS: American Home Shield screenshot #1 for iPhone
AHS: American Home Shield screenshot #2 for iPhone
AHS: American Home Shield screenshot #3 for iPhone
AHS: American Home Shield screenshot #4 for iPhone
AHS: American Home Shield screenshot #5 for iPhone
AHS: American Home Shield screenshot #6 for iPhone
AHS: American Home Shield screenshot #7 for iPhone
AHS: American Home Shield screenshot #8 for iPhone
AHS: American Home Shield screenshot #9 for iPhone
AHS: American Home Shield screenshot #10 for iPhone
📌Ready
Reviews summary↘︎
⭐374
Reviews↘︎
📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 1 week
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

This app provides protection for home systems and appliances, connecting users with qualified repair professionals. It allows users to manage their accounts, track service requests, and even offers free video chat support for select plans to help diagnose and resolve issues quickly.

✓Access account and plan information
✓Free video chat with repair experts (select plans)
✓Submit and track service requests
✓Manage payment information
✓Access special offers
Show original description

What users say

Summarized from real user reviews of AHS. Based on 54K reviews and a 4.9/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Lifestyle app.

Positive things

  • 👍Easy to use
  • 🚀Better than website
  • 💡Great app and easy access for help
  • 👍Excellent service
  • 👍Must have home warranty

Negative things

  • 🐛Same service and still a problem
  • 💰Service fee concerns
  • 🔧Terrible service and incompetent technicians
  • 🐛Horrible service, complete rip-off
  • 🐛App issues and limited options
See all reviews
+1

What's New in AHS

2.33.36

August 12, 2026

This latest version includes bug fixes and enhanced logging to deliver a more stable experience.

User reviews

Most RecentHighest RatedLowest Rated

Must have

I’ve had other home warranty plans with other companies and American Home Shield is by far the best…. So good I got a plan for my home & my moms home 🏡
Nichel1Nichel1

AHS

Very easy to set up a service request glad I’m a customer with such a great home warranty company
V-MiesterV-Miester

Eagle Air Service

Eagle Air has gone above and beyond working with us on the AC. They were so thorough diagnosing issues with our old unit which eventually resulted in installing a new AC system. I cannot say enough good things about everyone at Eagle Air.
AHS should hold all their service providers to the highest standard set by Eagle Air.
Show more
Liz2010SandwichLiz2010Sandwich

Zero stars if I could

Worst costumer service ever. Can’t cancel on app but can renew and be charged. 1.5 hour call wait time to try to cancel. Terrible business. Just a scam overall. 0/10 would never recommend
-.— —- ..- .-. / — —- —-.— —- ..- .-. / — —- —

Great Insurance

It the most easy way to get things done in life!!
Bumblebee2047Bumblebee2047
See 369 more reviews

Developer apps

Frontdoor-Home Service Experts
Frontdoor-Home Service Experts

Video Chat for Home Projects

🌟 Lifestyle

(1.3K)

Free
With Ads
See developer apps

User experience

🐞

Reported Bugs

2 issues

Delayed repairs and refunds

Bug

Unreliable service and broken promises

Bug
✨

Requested Features

3 requests

Improve customer service and technician quality

Feature

Provide better coverage and reduce service fees

Feature

Fix app issues and expand repair options

Feature

FAQ

What does the American Home Shield app do?

The American Home Shield app enhances the home warranty experience by allowing users to access their account and plan details, submit and track service requests, manage payment information, and take advantage of special offers. It also features video chat with repair experts for select plans.

What are the key features of the American Home Shield app?

Key features include accessing your account and plan information, submitting and tracking service requests, managing payment details, and viewing special offers. A notable new feature is the ability to video chat with live repair experts for free on select plans, aiding in quicker issue resolution.

Is the American Home Shield app free to use?

The American Home Shield app itself is free to download and use. The services and protection it facilitates are tied to American Home Shield's home warranty plans, which require a subscription or payment. The video chat feature is also free for members with select plans.

Who is the American Home Shield app for?

This app is designed for homeowners who have an American Home Shield home warranty plan. It provides a convenient digital tool for managing their warranty, requesting service, and communicating with repair professionals, ensuring their home systems and appliances are protected.

How does the video chat feature work?

For AHS members with select plans, the app offers a free video chat option with live repair Experts. This feature allows for remote diagnosis and guidance on home fixes over the phone, potentially speeding up the repair process and providing immediate assistance.