aib i User Reviews

aib i-Banking
aib i-Banking
AL-ARAFAH ISLAMI BANK LTD

Customer Experience

Positive experience50.0% of reviews
Neutral0.0% of reviews
Negative experience50.0% of reviews

~ Based on 28 written reviews from the US App Store.

Is aib i Safe?

aib i-Banking appears mostly safe based on user ratings. AppsHunter Safety Score for aib i is 70/100.

This assessment is based on 48 user ratings, with an App Store average of 3.5/5.

Safety Analysis

64.6% of ratings point to a safe experience
6.3% of ratings suggest some concerns
29.2% of ratings point to a risky experience

~ Based on 48 App Store ratings for aib i.

Is aib i Legit?

aib i-Banking appears legitimate, with a few gaps. AppsHunter Legitimacy Score for aib i is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

3rd Class app

Just say 3rd class

Unable Agent Bank Fund Transfer

I tried to transfer fund ti IBBL Agent Bank Account. But there were no option to select agent bank routing number or Agent Bank as branch. Needs to add Agent Bank as Branch for this purpose.

Excellent and requesting to change UI for more customers friendly design.

Excellent and requesting to change the UI for more customers friendly design.

Too much loading

Some time i cant even see the data from the app just loading…and spinning

The most important feature named ***Rapid Account *** not working perfectly; crashed the app.

I think the most important feature *Rapid Account* was not perfectly work till now.

Last week I tried many times for opening new account by using this feature ***Rapid account** but I am very disappointed that on the last moment after completing all formalities when system want to take my selfi (picture) …. The app crashed and automatically close. Then I again tried and same thing happened. That’s why I give them *one star* but it shouldn’t give them *one star too* cause the most important feature of their app is not perfectly working yet. Why I say : it’s important feature? Cause:- When anyone go to their branch (mainly one branch ) their most of the officers who are responsible for opening account ; was not maintained **Professionalism** properly and some of them are too much rude (as they treat *account opening person as beggar*). That’s why for account opening purposes….no one should not visit their branch (mostly one branch) anymore. If after one month they will not … fix the problems (bugs) of *Rapid account* people should go another shariah based bank instead of them.
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App crashes while opening account

Tried to open an account through the ‘Rapid Account’ option. After a few steps, the app crashes. This happened for quite a few times which was pretty annoying.

Very slow

Sometimes app doesn’t launch. Takes forever. Needs biometrics and easy access with app.

Nice but….

Colour of background and text under the interface icons is almost a mess! Barely visible on white background. Dark mode with better colour combination can be a better option. Thank you !

After Last update app is crushing continuously

I am an iPhone 7 user. I have been using this app for a long time. Unfortunately, after the last update, I can’t use the apps anymore. While opening the apps it is crashing all the time and closing the app.
I would like to use this app on my phone. Please solve the issue.

Unresponsive issues

Couple of days I face errors in this app. If possible please solve the issue

Balance App (Basic Features)

No hick up and user friendly with top security

Worst banking app

Worst banking application i have ever seen
Crashes every seconds
Could log in once in 10 days as its always under maintenance
Wont even recommend the bank .

Emergency Need.

বিকাশ থেকে টাকা অ্যাকাউন্টে পাঠানোর অপশান চালু করা হোক এবং অন্যান্য সুযোগ সুবিধা সংযুক্ত করা হোক। নাহলে অনেক কাস্টমার ই এই ব্যাংক থেকে হাত গুটিয়ে নিবে। কারন এখন অনলাইনের যুগ। তাই অনলাইন ভিত্তিক সুযোগ সুবিধা গুলোর ওপর জোর দেওয়ার জন্য রিকুয়েস্ট করা হলো।

Good Security but

But there are some gapping like receipts not generated, Credit card information needed…Biometrics system must needed

UI

Nice user interface

Add money bikash and other app add money slow please next money add money first

Add money bikash and other app add money slow please next money add money first

Update Utility Bill List

Pls add WZPDCO Prepaid & Postpaid Bill Payment System.

faltu apps

very bad app

Unresponsive and problematic

This is one of the less responsive Apps I have ever used. A lots of time it shows popup message like, I am paraphrasing 'if this happens sometimes please try again later or contact with Service provider.'
I tried to open an account through this App, amd someone responded from the Bank maybe 8-9 months later (you heard it right not days but months). Although I had visited their office in the meantime.
However, looking forward to see it's improvement though.
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Bug! Event id invalid

The services provided by this bank and app developer are of very poor quality. When I attempted to submit my electricity bill, the final steps displayed an "Invalid Event ID" error.

It is crucial to thoroughly test any version before its release. I am considering switching to a new bank due to these ongoing issues.
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