Frustrating travel experience
The flight has been rescheduled more than five times at very short notice, with no proper communication or response from the airline. Children and elderly passengers have been left waiting for hours under difficult conditions. Despite the repeated delays, not even a single cup of water was provided, and no one from the airline made any effort to assist or address passengers' concerns. This level of service is extremely disappointing and unacceptable.
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Smooth & User-Friendly
The app is smooth, easy to use, and very user-friendly. Everything is well organized and easily accessible, making the overall experience quick and hassle-free.
Good app
Felt weird when I had a good experience using this app. Good job
Selecting returns journey
Dear Support Team,
Please note the following issues while booking return tickets on your website:
1. While selecting different dates for the return journey, the system automatically switches back to the onward journey option instead of allowing me to continue with the return selection. Kindly check and correct this error.
2. I am also unable to book tickets through the website, as it always shows “No Flights Available” even when flights are available. However, I am able to complete the booking successfully through the mobile application.
Please investigate the issue and resolve it at the earliest.
Regards,
Jayaraj
Please note the following issues while booking return tickets on your website:
1. While selecting different dates for the return journey, the system automatically switches back to the onward journey option instead of allowing me to continue with the return selection. Kindly check and correct this error.
2. I am also unable to book tickets through the website, as it always shows “No Flights Available” even when flights are available. However, I am able to complete the booking successfully through the mobile application.
Please investigate the issue and resolve it at the earliest.
Regards,
Jayaraj
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Worst App Experience
If there was a way to give no stars I would. This app is just pathetic. The interface is clunky and buggy. The check-in process is so unbelievably annoying. I tried to add assistance for one guest it just keeps going to guest 1 and not 2. I kept clicking on the name of guest 2 but nothing happens. It asks to add age but doesn’t show which guest you are adding it for. It doesn’t even save the PNR details in manage booking section we have to keep adding and searching for it. And to top it all it doesn’t show an easy way to get your boarding pass after check-in. It doesn’t even tell you that you will get it later via email or anything!
It doesn’t even send relevant email notifications properly but manages to spam very well. -5 stars!
It doesn’t even send relevant email notifications properly but manages to spam very well. -5 stars!
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