Auto charged without notice.
I commented on an instagram post and was blocked. Allara will charge you for your visit without notifying you and will take your money without any notice. They will allow you to do your medical visits, saying your insurance was accepted, and then they will send you a bill and auto charge you in 3 days, even if you contact them to set up a payment plan. Be aware that once they have your credit card information they will use it without your consent. This is the second time I have been charged out of the blue and now have to file disputes against Allara health. Would not recommend using at all. Seek a private doctor instead.
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Do not recommend
Completely disappointed in the services provided by Allara. No one on their support team can provide the proper answers or are consistently providing conflicting answers. It’s impossible to just contact my provider directly and it’s been over 2 months trying to get my prescription prescribed to me with Allara not providing any actual assistance. I really wanted to love Allara because of the ease of use and having a provider easily accessible but I do not recommend using Allara.
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App doesn’t work
This is specifically about the app, but you’re unable to log in on the app making it unusable. It just circles back to complete profile over and over again despite having an active account.
Not worth it / waste of time and money
Didn’t get anywhere in my health process, didn’t learn anything new about my existing issues , no new insights on my test data ( I tested too soon which no one warned me about and I explicitly stated I didn’t want to do ) then I asked for a refund 2 days after I was charged and didn’t refund me . Wasted 3 months of the monthly fee at $150 just to be ill advised, annoyed and overcharged . Super disappointed with my experience, customer service was unreasonable regarding refund
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Doctor notes open to error
I am just starting with this program and was happy to find the app. But, I cannot open the care notes in the app and had to delete it so I could open the notes on the website. I get a note about type ‘string’ is not a subtype o type ‘map<String, dynamic>’ in type cast. Hope this helps so I can use the app!
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