Issues
The app constantly has issues. Right now I can’t even get in because it is wanting me to rate my likeliness to tell a friend and it is jumbled up with the sign in button and just freezes when I try to get in.
No support, no lab results, no follow up, no communication and no prescriptions sent
Thought everything went well having a virtual visit with a physician who seemed very nice and knowledgeable. After, I could not access any lab results either through labcorp directly or through Allara. I was told prescriptions would be sent for me, no prescriptions showed up. I reached out to the customer service and no responses. I can’t believe I paid for this.
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Unprofessional
I had a meeting with the Dietitian and she kept looking at her watch and pretending her service was going out and then finally ended up saying she had to go. She did apologize afterwards but it was a huge waste of time and something I used PTO for. It was seriously the most unprofessional thing I’ve ever been through.
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Waste of time
Unfortunately, the provider I had through this app did not run the comprehensive testing needed to determine whether or not I had PCOS. I suppose she was satisfied in thinking that there was no way I could have the condition at the time because of my weight. Well, two years later and my current provider ran labs on EVERYTHING. Lo and behold, I am insulin resistant, and if it had been caught earlier maybe I could have received the help and care needed to avoid gaining 40lbs and excess hair in my body and face. Thanks for nothing.
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What a waste of money!
If I could give them no star I would. I saw both a nurse and a dietitian, both ranging between 100 to 150 a visit. So I sent about 1,000. The doctor basically told me a GLP-1 was the option since the inositol didn’t help and all the dietitian said was to up my protein and fiber. No meal plans or recipe ideas. Zero guidance. I expected so much more based on the cost and the ads stating that they care. This service is a scam in my opinion.
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