This App
Application is so garbage makes me want to move my money.
Amplify
It legit always has moments where it won’t open can yall please fix this app and make it work at all times of the day
Seriously?
My husband and I have a JOINT account. We both use the same app with the same login. But for some reason, it regularly makes me verify my identity by sending a code to HIS phone or email before I can log in. It never does this to him. I’m so frustrated, I’m ready to move our account somewhere else.
App is just okay.
App is okay. I can not get bill pay setup to work. It says enrollment failed. Customer care can’t seem to figure out what’s wrong or IT can not help. App needs to be refreshed and update to be better. Very basic app.
Poor quality UX and UI features
I’ve had several banking apps and this app is on the low end. I didn’t know this was the correct app for Amplify credit union until the associate pointed it out. The colors of the app itself is extremely different from their branding and I thought it was a scam one tbh. There are things in website that I liked and I wish they incorporated to the app, like the spending wheel- to show what expenses are taking up the majority of the account. There is another feature I want them to have is make buckets so I don’t need to make another checking account or savings to see where money is going to like vacations, bills, loans, etc. Also, I noticed in the savings portion for APY it says $0.0000, is that true? Then what’s the point in opening a savings account. Yeah, the UI and UX design needs some serious work. I need to ask the live chat where I would make my transactions, where I can make profile changes, and etc.
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