AmpUp User Reviews

Customer Experience

Positive experience37.2% of reviews
Neutral2.3% of reviews
Negative experience60.4% of reviews

~ Based on 298 written reviews from the US App Store.

What users say

Is AmpUp Safe?

AmpUp - EV Charging appears safe based on user ratings. AppsHunter Safety Score for AmpUp is 88/100.

This assessment is based on 3,882 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.7% of ratings point to a safe experience
2.4% of ratings suggest some concerns
12.9% of ratings point to a risky experience

~ Based on 3,882 App Store ratings for AmpUp.

Is AmpUp Legit?

AmpUp - EV Charging appears to be a legitimate app. AppsHunter Legitimacy Score for AmpUp is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great App

So far, so good. Easy signup on a well designed app.

All 4 chargers failed

Tried 8 times on 4 separate chargers in madison, ct. none would work, even though each time they said charge would start momentarily

Not built for users

The map doesn’t work, the app doesn’t send notifications when the charge rate changes. Zero care about customers

Lack of response and technical support

I’ve been having an issue with the Charger installed in my parking spot which does not work. It is hard to get any email response for technical support. I am having to charge in public charging stations even though I have one that’s supposed to be convenient at my home.

Charger

Charging is super slow

Just wow

Took me 30 minutes to get the stupid thing to even work and it’s still never ended up charging my car so I just went to a nearby supercharger. Was awoken at 4:30 this morning while on vacation being told I need to move my car or will be charged $10 an hour because my session is complete and I was charged 27 dollars. Never got a single drop of electricity. They are escalating it to the refund team to see if it’s worthy of a refund lol but I’m still literally being told to move my car as I write this review and my car is nowhere near the charger
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Good

Thanks

Most chargers are broken and don’t work

Poor service all the time

EV Charger never work!

Constant issue with the EV charger at my building, down to one that now is constantly off line!

Silent About Free Charging

Totally silent about how to setup a connection to the Florida Power and Light (FPL) Evolution free charging program. Afraid to try charging at AmpUp chargers.

Stole money from me

Don’t tell you about a minimum credit card purchase.

Last person to charge

Did has been hooked up all day. Only takes 9 hrs to go from 0-100z How do I get a notification or have visibility that the last person has stopped charging and I can hookup? Or the ability to see the charger is open in a one charger neighborhood. It’s 2026. Chargers are not rocket science. ChargePoint is so much better.
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It should be 10 star

Is the best experience ever

New Haven hotel

Great chargers and perfect location

Love it

Volts, amps, it’s all great

Good service

Good service

Essex CT level 2

2 charging spots for EV charging. Very easy to activate using the AmpUp app from your phone. Only issue is that parking is always busy and ice cars would park on it at times.

Terrible app

I have never used an EV charger app that is more unreliable. I’m trying to give you money and it’s impossible because the software is so poorly made.

Worst charging app

The CEO and Head of IT should be fired for how bad this app works. Totally embarrassing deployment that rarely works. Find new leadership.

Give me your deposit…forever

There’s no chargers anywhere I go, but can’t delete my account. If I took $10 from you it’d be call stealing.