Anne Arundel County 311 User Reviews

Customer Experience

Positive experience16.7% of reviews
Neutral0.0% of reviews
Negative experience83.3% of reviews

~ Based on 12 written reviews from the US App Store.

Is Anne Arundel County 311 Safe?

Anne Arundel County 311 appears safe based on user ratings. AppsHunter Safety Score for Anne Arundel County 311 is 87/100.

This assessment is based on 289 user ratings, with an App Store average of 4.4/5.

Safety Analysis

87.0% of ratings point to a safe experience
3.7% of ratings suggest some concerns
9.3% of ratings point to a risky experience

~ Based on 246 App Store ratings for Anne Arundel County 311.

Is Anne Arundel County 311 Legit?

Anne Arundel County 311 appears to be a legitimate app. AppsHunter Legitimacy Score for Anne Arundel County 311 is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

7 year old broken app

App doesn’t work. You can’t sign in. Just sticks you in an endless loop. The app hasn’t received an update in 7 years.

Useless app

Good job wasting the county’s money!

Reporting this app is trash

Historically, this app hasn’t been awe-inspiring but it got the job done. I don’t know who messed with it though because it’s pretty much unusable now. It makes you sign in ALL THE TIME. I’m talking between pages. Then it will just occasionally get stuck on a sign in page. What gives?

Clunky app only good for reporting issues

I can see the draw for this app - it’s a fast and easy way to report roadkill, potholes, and trees down. Personally I found the rudimentary app borderline unusable.

I signed up for it because I was referred by the website to use it to schedule bulk pickup. After clicking around everywhere, I found it under reports. Went to file a report and there is nowhere to schedule. Then I thought maybe I did it wrong and tried to close the report, but I was having issues closing it. There is nothing that indicates the only way to close a ticket is by leaving a comment.

Meanwhile the app crashed and I had to reopen, more frustrated than before.

If you want it only for an easy way to make reports, it’s clunky but fine. Anything more than that, just call. It’s not worth your time.
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Doesn’t work

Don’t waste your time. Login doesn’t work.
Reset password doesn’t send the promised email.
Can’t recreate account since that email is already used for the account that it thinks the password is wrong.

It keep pointing me in the wrong location even though

I put in my address

Useless

No options available that match the description. Main menu just says “website” and “facebook.” No way to create issues or report.

Great App

Out HOA uses this app almost daily to monitor complaints throughout the neighborhood and provide an electronically recorded request to the county.

It was just updated about 3 months ago and works even better than the original.

Doesn’t connect to server

Would like if it worked

Poor

Logged in signed out never to get get signed in again, no help very frustrating!!!!
Wasted of time.

Frustrating !

I tried to use this yesterday, and found it very frustrating and ultimately unusable. In an attempt to help a neighbor who is out of town, I tried to report the missed curbside pickup of his yard waste (tree branches that were properly cut, bundled, and curbside before 6:00 a.m.). Every time I pushed Submit, my report was rejected for a variety of reasons – the reporter’s name didn’t match the address (of course it didn’t because I was helping a neighbor), the address and the phone number didn’t match (same thing), and the it kept defaulting to MY address or a DIFFERENT NEIGHBOR’S address. After multiple failed attempts to get it to work, I gave up and called the County.
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Great app!

Been waiting for this for a long time!