Smelly Clothes, Low Inventory
I signed up for one box and the clothes either smelled musty or like body odor. I received a French Connection blazer that had a black mark on it. One of the sweaters I ordered was pilled. The app suggests outfits that often have “check back soon” on the clothes, so it’s advertising appealing clothes that aren’t available to order. I didn’t realize I would continue to get billed even if I wasn’t ordering additional clothes and the company refused to refund me for charges even though it’s clear I haven’t used the service.
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Great app ver functional
This app is very functional, photos are great, reviews are so helpful, especially being able to filter by people who are made like I am. Wishlist of app enhancements: 1) add tagging for items in favorites/lists to further filter. 2) Allow users to build outfits from their own saved items.
Love the app and the service!
Armoire is amazing and this app makes browsing the inventory available in your sizes super easy. I love that it has an algorithm that learns what you generally like and suggests similar. I would love if it allowed you to bookmark or favorite designers/ brands and also show you items that stretch your comfort level a bit so you try new things. Similar to some of the subscription boxes “make it wild” setting when browsing. I absolutely love Armoire and as long as I can fit it in my budget, and not waste money on fast fashion, I will continue to use it. It’s such a great eco-friendly option and I get to wear high-quality clothing.
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Great item
This is a very nice and comfortable piece. I really enjoyed wearing this dress. I have never heard of this brand so it was nice to get to know.
Easy to use and stylish
I’ve used other clothing rental apps and this one is my favorite. I appreciate the size charts for most clothes and it’s very easy to navigate. They offer cute clothes that save me money on buying multiple dresses a year for formal work events. Both casual-formal clothes are offered. Easy to track my case shipment and browse new styles.
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Terrible app
With update I can't swap
So so experience
The app is super glitchy.
Lots of clothing that is well beyond is wearability or arrives to me stained, ripped or threadbare.
Customer service leaves a bit to be desired as well.
I have over a thousand pieces in my list to try, but very few are ever available.
Shipping is decent, which is why I chose Armoire, but I wish they would require a signature simply due to where I live. They use fed ex who is notorious for leaving packages out in the middle of a busy Main Street.
6 out of 10 as far as clothing rental services.
Lots of clothing that is well beyond is wearability or arrives to me stained, ripped or threadbare.
Customer service leaves a bit to be desired as well.
I have over a thousand pieces in my list to try, but very few are ever available.
Shipping is decent, which is why I chose Armoire, but I wish they would require a signature simply due to where I live. They use fed ex who is notorious for leaving packages out in the middle of a busy Main Street.
6 out of 10 as far as clothing rental services.
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Great app that needs some fixes
Love this app, can’t wait for the glitches to be fixed. While I’m looking through clothing it freezes and stops working and I have to restart from scratch and input all the filters all over again. When I am reviewing the clothes that I have at home, after each review, it freezes and I have to shut the app down and restart it to review the next item. I am sure armoire will be able to fix these things soon!
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Glitchy App!
I love armoire clothing but the app is so glitchy, constantly freezing, that I can’t fully participate. Sadly, I’m going to have to quit due to this app!
Good options, glitches in service and app
I’ve so far had an ok experience. Love clothes options and ease of delivery/return. Quick replies from customer service team.
There have been TOO many glitches—app not working, box lost in warehouse and can’t get clothes I selected. They need to fix this to make this a great service. Especially given the price they charge.
There have been TOO many glitches—app not working, box lost in warehouse and can’t get clothes I selected. They need to fix this to make this a great service. Especially given the price they charge.
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Love love love
Fantastic solution and easy to use interface
Be careful-they will take your money
Expensive, hard to cancel, and so not worth the hassle. They manipulate you into “pausing” so you don’t lose all this money you’ve already put it, but that is just a game to keep you on the hook!! You’re not missing anything. The clothes look cheap and smell weird anyways, you could buy something nicer at a thrift store.
Terrible customer service. Very inflexible with their predatory policies.
Would give zero stars if I could.
Terrible customer service. Very inflexible with their predatory policies.
Would give zero stars if I could.
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Obsessed with Armoire
I love the service and the app. I pay for the unlimited service and it is worth every penny. Unlike other services I used, with Armoire I get to keep the current rentals until the new ones arrive- so I'm never without clothes. There's a big variety and I love browsing for my next case.
Life changing and essential
I’ve been an armoire customer for almost 9 years. The service is essential, I can’t imagine life without clothing rental and armoire has a great curation of known and upcoming brands and a number of different subscription options. The app makes it super easy to find items for my next case and keep collections as ideas for specific occasions. Highly recommend.
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Tried the rest and Armoire is best!
The customer service and product offering with Armoire is hands down the best compared to other similar rental programs. The features they have built into their app make the experience even better.
Return to office
My job is “back in the office” 4 or 5 days a week, and Armoire has made it so easy to look and feel good with my work wardrobe. Usually I dread wearing the same things every week and feeling stuck in a style rut. I first signed up for Armoire while I was pregnant, I wanted to rent maternity work clothes since they are only worn for a short time. Well…. I fell in love with the service, the style, and the ease of use, so I decided to keep my membership after baby. I have a few complaints occasionally about the app glitching, or availability of the popular items.. but overall I’m satisfied.
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No actual stylist, items out of stock and cases are random
Been with armoire for over 9 months. Put in a very specific list of things and colors I wear or don’t wear. Out of the 9 months and over $1000 spent I was able to only wear about 5 items. I finally just cancelled when they spent me a case “styled by a stylist” that had three XL items (I’m a m/l) and every item was a color I specifically send I don’t wear. Nothing went together, were random fabrics, and two random coats made out of pleather. One long trench coat and one a dirty baby blue crop jacket. (Specifically not a color I wear and specifically said I don’t wear anything cropped.) it is really like they choose the items with a dart board.
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Took $122 from my bank account for item I never rented months after cancelling my account
Beware of this company! I was charged for $122 for an item I never rented in the first place and definitely never received (because I never rented it.) I also cancelled my account months prior to this happening. I’m currently disputing the charge with my bank and have reported this fraudulent charge to the BBB. If I don’t get my money back, the FTC is my next stop. Buyer Beware. Do not give this company access to your account numbers.
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Buggy, freezing
Normally great but the latest update makes the app unusable. The screen freezes for several seconds after scrolling, or won’t unfreeze at all after opening the app. Please fix.
Glitchy?
Soooo… trying to sign up and can’t get the style quiz to load. grrrrr….
