Asana Reviews: Is It Legit?

Customer Experience

Positive experience41.4% of reviews
Neutral12.3% of reviews
Negative experience46.3% of reviews

~ Based on 551 written reviews from the US App Store.

What users say about Asana

Is Asana Safe?

Asana: Work Management appears safe based on user ratings. AppsHunter Safety Score for Asana is 93/100.

This assessment is based on 15,678 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.8% of ratings point to a safe experience
2.4% of ratings suggest some concerns
5.8% of ratings point to a risky experience

~ Based on 15,678 App Store ratings for Asana.

Is Asana Legit?

Asana: Work Management appears to be a legitimate app. AppsHunter Legitimacy Score for Asana is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great on desktop, awful app

Been using asana on desktop for a few years and it’s solid. Phone app is awful however. Practically unusable for any real project management work. Can’t even do basic task filtering. Looking for a phone alternative and will probably move away from Asana altogether since they seem to have no intention of making a decent phone app. Shame honestly.
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Became non functional

Lost ability to view private projects viewable on desktop

iPhone Duo Update

Please update app for iPhone Duo 100% compatibility

App seems to be fixed

The app seems to be fixed now for adding time/date to tasks. I love Asana and it’s worked smoothly for me for years. Glad to see this latest glitch was resolved quickly. Thank you.

Took a while after update

I love Asana as much as I hate updating it! After a previous update, all tasks were gone, and it took me 20 minutes to figure out how to get them back. After this update, tasks are not loading in the app. I waited 15 minutes. Reloaded the app and restarted my phone…After 20 minutes of unpleasantness, I got tasks back.
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App freezes

App keeps freezing when I go to select a date for a task

Can’t add a date on mobile

What is happening?! My app freezes when I try to set the date on my mobile app (a fundamental step in my task tracking process) and I can’t access my asana on my web browser?!

Crashing

Have been using Asana for over 2 years at work and just yesterday my entire store of anyone using an iPhone app just crashes every time we open it

App keeps crashing

I actually love the app and have used it for years, but since the update 3 days ago it keeps crashing and I can’t use it at all

Cash Grabbers

First they get you to use them, then they start introducing limits…

Giving you less than a week before implementing changes.

Money hungry. Thank god for ChatGPT, can now create your own app!

Won’t collapse sections or scroll

Broken UI. In list view the triangle icon to collapse an assignee doesn’t work. Worse I can only see 10 tasks and it won’t scroll to more items

Cannot use support resources

Your app sends you to a browser for support resources but this requires you to login. Once logged in, it refuses to show you the asana website but requires you to launch the app. It’s infuriating and awful design.

Cancel this

I’ve been trying for a month to cancel this. No email. No contact phone member and a retaded ai chat bot. This sucks!

Gostei! Bem útil

Porém não tem compatibilidade no Mac

Love everything about Asana except this iOS app.

Clunky, unintuitive, web views cannot translate to the app (specifically multiple levels of sorting), I HATE that this is my only option for the app because I truly like Asana so much. Asana, you need to fix this. Make the multi-sort views possible. It doesn’t help to group by due date if the dates within each group AREN’T ABLE TO BE SORTED SOONEST TO LATEST. Why isn’t this available on the app???
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Less functionality on mobile

I use asana on desktop at work and it is brilliant! However I the app doesn’t seem to have much functionality beyond a simple to do list. And now, several months into using it on mobile, a pop up appears each time I tick a task that blocks the screen for several seconds. I still use it but it could be so much better.
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I’m not sure what the problem is

I’m just struggling to get my self out there because of this app

Nightmare

Suddenly my life a nonstop avalanche of notifications that are constantly interrupting my work and personal life. Can’t wait to delete this app.

They don’t let you close an account via app

Impossibly hard to delete account.

Horrible customer service

This company will go to great lengths to avoid a three or five minute phone call. I have literally tried to solve a problem that could’ve been solved in five minutes for many months and they just simply are a broken system. I cannot recommend that you invest in Assna. And, I say that after having been a loyal customer for several years. They simply will not have any respect for your time because apparently they don’t have telephones at Asana, and could care less how much time you have to put it to try to reach them to solve simple matters.
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