Atelier

Atelier

by IN4H

38 ratings
17 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • March 3, 2019
  • August 24, 2023

Features

Atelier screenshot #1 for iPhone
Atelier screenshot #2 for iPhone
Atelier screenshot #3 for iPhone
Atelier screenshot #4 for iPhone
Atelier screenshot #5 for iPhone
Atelier screenshot #6 for iPhone
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About

Streamline your resort stay with this app. Features include online check-in, room selection, digital room key, and direct communication with the concierge. Explore hotel amenities, order room service, and manage expenses easily.

Online check-in
Room selection
Digital room key
Concierge chat
Room service ordering
Expense tracking
Virtual tours
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What's New in Atelier

1.32

August 24, 2023

Map update

User reviews

Does not work

The app is completely useless. I am not able to use any feature in my iphone (maps, charges, menus) useless!!!

Useless

Not much of anything works on this app.

Useless

This is literally the most useless app I’ve had the unfortunate opportunity to download. I use an iPhone 11.

I asked for a map to get acquainted with the property, and the front desk told me to use the app. The map was impossible to navigate and provided no information.

I could never see what reservations I had made which meant I had to leave my room to find a kiosk where I could check and confirm the time of dinner reservations. Don’t waste the space or effort to download this. It is not going to help your trip be more enjoyable.
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Needs extensive improvement

This app is almost unusable on my iPhone 8. Yes, it is old but newer models have the same dimensions. I am unsure what is located off screen to the right and bottom. Any charges are completely off screen. Food menus all display an error box. The map does not have a tab to display restaurants. We cannot determine how to visit estudio when we are staying at the adult atelier side. The map should help.
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Cant login

Amazing idea in concept but when I put in my check-in info and confirmation I get a “Kids Activities” error and can’t log in. Hope this can be fixed before the end of my stay...

Developer apps

FAQ

What is Atelier?

Atelier is a resort management app designed to enhance your stay at ATELIER Playa Mujeres. It allows for online check-in, room selection, digital room keys, and direct communication with hotel staff.

Is Atelier free to download and use?

Yes, Atelier is available for free on supported devices. There are no upfront costs to download or use the core features of the application.

What devices does Atelier support?

Atelier is available for iPhone and iPod devices. It is designed to be accessible on these mobile platforms.

How often is Atelier updated?

The app was last updated on August 24, 2023, with version 1.32. Regular updates ensure the app remains functional and includes any necessary improvements.

What are the main benefits of using Atelier during a stay?

Users can enjoy a more convenient and seamless resort experience by utilizing features like online check-in, selecting their preferred room location, and easily ordering room service or contacting the concierge.

Can I make purchases through Atelier?

Yes, you can purchase items directly from the hotel's boutique through the app and have them delivered to your room. The app also helps you track your expenses during your stay.

What is the age rating for Atelier?

Atelier has an age rating of 4+, making it suitable for a wide range of users. This indicates it contains content generally considered appropriate for children.

How can I contact the concierge using Atelier?

You can easily connect with the concierge through the integrated chat feature within the Atelier app. This allows for quick reservations of activities or restaurants.