Glitchy, useless app
Horrible user experience (Indian citizen in the U.S. using an iPhone) and unresponsive (probably AI) chatbot
Atlys is a Scam!
I am extremely disappointed with my experience using Atlys for my Norway Schengen visa application.
Before submitting my application, I contacted Atlys multiple times because I wanted to ensure my application was prepared correctly. I specifically explained that I also had plans to travel to Spain in September 2026 and wanted to understand whether the travel dates in my application would affect my visa validity.
On every occasion, I was confidently advised that I could choose any travel dates for the application and simply change my travel plans after the visa was issued. Atlys also prepared dummy flight tickets and hotel bookings based on that advice.
Even on the day of my VFS appointment, when I became concerned and contacted Atlys again, a supervisor reassured me that only one trip had been included intentionally and that I would receive a multiple-entry Schengen visa with a minimum validity of 90 days. Based on these repeated assurances, I trusted their expertise.
The outcome was completely different.
I received a Schengen visa that is valid for only 17 days. As a result, my planned Spain trip can no longer be covered by this visa, despite having clearly informed Atlys about those travel plans before applying. I have also already booked Spain flight tickets based on the advice I received, and those bookings are now of no practical use. Even travelling to Norway during the visa validity period has become much more expensive because flight prices have increased significantly.
The most frustrating part is that I paid Atlys because I expected professional guidance. If I had been correctly advised from the beginning, I would have structured my application differently or included all of my planned travel. Instead, I relied on repeated assurances that turned out not to match the outcome of my application.
I have now submitted a formal complaint to Atlys and requested that they review the recordings of our phone conversations, as I believe those calls accurately reflect the advice I was given. I have also requested a full refund of the fees I paid for their service or an appropriate resolution to help rectify the situation.
I understand that visa decisions are ultimately made by the relevant embassy or consulate, not by Atlys. However, my dissatisfaction is with the quality of the advice and guidance I received from Atlys, which I relied upon when making important travel and financial decisions.
I hope Atlys investigates my complaint thoroughly and improves the quality and accuracy of the advice provided to future customers. Based on my personal experience, I cannot recommend using this service.
Before submitting my application, I contacted Atlys multiple times because I wanted to ensure my application was prepared correctly. I specifically explained that I also had plans to travel to Spain in September 2026 and wanted to understand whether the travel dates in my application would affect my visa validity.
On every occasion, I was confidently advised that I could choose any travel dates for the application and simply change my travel plans after the visa was issued. Atlys also prepared dummy flight tickets and hotel bookings based on that advice.
Even on the day of my VFS appointment, when I became concerned and contacted Atlys again, a supervisor reassured me that only one trip had been included intentionally and that I would receive a multiple-entry Schengen visa with a minimum validity of 90 days. Based on these repeated assurances, I trusted their expertise.
The outcome was completely different.
I received a Schengen visa that is valid for only 17 days. As a result, my planned Spain trip can no longer be covered by this visa, despite having clearly informed Atlys about those travel plans before applying. I have also already booked Spain flight tickets based on the advice I received, and those bookings are now of no practical use. Even travelling to Norway during the visa validity period has become much more expensive because flight prices have increased significantly.
The most frustrating part is that I paid Atlys because I expected professional guidance. If I had been correctly advised from the beginning, I would have structured my application differently or included all of my planned travel. Instead, I relied on repeated assurances that turned out not to match the outcome of my application.
I have now submitted a formal complaint to Atlys and requested that they review the recordings of our phone conversations, as I believe those calls accurately reflect the advice I was given. I have also requested a full refund of the fees I paid for their service or an appropriate resolution to help rectify the situation.
I understand that visa decisions are ultimately made by the relevant embassy or consulate, not by Atlys. However, my dissatisfaction is with the quality of the advice and guidance I received from Atlys, which I relied upon when making important travel and financial decisions.
I hope Atlys investigates my complaint thoroughly and improves the quality and accuracy of the advice provided to future customers. Based on my personal experience, I cannot recommend using this service.
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Outstanding Experience with My South Korea Visa Application
Dear Mohak/Atlys Team,
I wanted to take a moment to share a feedback on my recent experience with South Korea visa application through Atlys.
I’m usually a DIY traveler and prefer handling my visa applications myself. This time, however, what I didn’t have was the time to visit the embassy and go through the process in person. Having heard about Atlys before, I thought this was the perfect opportunity to give it a try.
I’m glad I did.
The entire experience was smooth, transparent, and incredibly well managed from start to finish. A special thank you to Achal, who made the process exceptionally easy. He was always prompt in responding, guided me through the documentation requirements, and even made himself available outside business hours and over the weekend to help expedite things whenever needed.
Throughout the process, I genuinely felt I was in safe hands and never had to worry about the status of my application. Everything was coordinated professionally and efficiently, which I truly appreciate.
I received my visa today, and having my passport returned in such thoughtfully packaged delivery was a wonderful finishing touch and a pleasant surprise.
Overall, my experience exceeded my expectations. I’ll certainly be using Atlys for my future visa requirements and will happily recommend your services to my family and friends.
Please convey my sincere appreciation to Achal for his outstanding support. He is a great ambassador for your brand.
Thank you once again for making what is often a stressful process feel effortless.
I wanted to take a moment to share a feedback on my recent experience with South Korea visa application through Atlys.
I’m usually a DIY traveler and prefer handling my visa applications myself. This time, however, what I didn’t have was the time to visit the embassy and go through the process in person. Having heard about Atlys before, I thought this was the perfect opportunity to give it a try.
I’m glad I did.
The entire experience was smooth, transparent, and incredibly well managed from start to finish. A special thank you to Achal, who made the process exceptionally easy. He was always prompt in responding, guided me through the documentation requirements, and even made himself available outside business hours and over the weekend to help expedite things whenever needed.
Throughout the process, I genuinely felt I was in safe hands and never had to worry about the status of my application. Everything was coordinated professionally and efficiently, which I truly appreciate.
I received my visa today, and having my passport returned in such thoughtfully packaged delivery was a wonderful finishing touch and a pleasant surprise.
Overall, my experience exceeded my expectations. I’ll certainly be using Atlys for my future visa requirements and will happily recommend your services to my family and friends.
Please convey my sincere appreciation to Achal for his outstanding support. He is a great ambassador for your brand.
Thank you once again for making what is often a stressful process feel effortless.
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Response from developer
Hi there, thank you for sharing your feedback. We are glad to serve you. Happy travelling!
Good service
Overall good/quick service worth the money i think. Good luck atlys team 👏👍
Easy
It was really easy and I did the application from the comfort of my room. It was Straightforward
