Why block devices and require app?
Had to buy a phone to use this app so I could visit.
EASY, & fast
Straightforward... love the accent
Easy to use
Very easy to use app
Not working
It’s saying it can’t recognize my scan to from my passport even though it’s reading it.
Very easy apart from the nationality list
I am British, but that’s not on their list (British Citizen - Overseas is on there), but you have to select United Kingdom, which is a country NOT a nationality, need to update your list please
Photo challenge
Impossible to get it to accept your photo
Total PIA !!
completing this ETA was a complete exercise in frustration. The stupid thing wouldn’t accept photograph after photograph, it paused and reset and restarted multiple times, it wouldn’t remember the progress I’d made, and I had to restart from the beginning. I almost decided not to go to Australia, which I’m sure would’ve made them happy, except for spending thousands of dollars in the tourist industry while we’re there. I just hope the United States is as much of a PIA to get get into as Australia was.
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Easy way to apply for ETA
All very easy, nice that it remembers previous application so you don’t have the drudgery of entering so your info again.
Crashes for no reason frequently
Unfortunately this app isn’t really fit for purpose. Me and my partner have had several issues with it on several devices crashes randomly ask to take a photo move onto the next stage you scan the chip once you scan the chip it says photo didn’t work. You have to go back again and do the photo then scan the chip again. It doesn’t read the chip so you scan the chip again then it says the photo needs doing so you rescan the photos and the scratches you start again. It’s absolutely awful. I’m really sorry to have to report this but I think this is a barely usable app and to be used for an ETA by a national nation is just disgraceful.
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Ripoff
Why do they accept payment prior to processing your application?
Then, after the application is rejected, you can no longer submit
the complete ripoff,
Then, after the application is rejected, you can no longer submit
the complete ripoff,
Cruise USA tourist
Overall very except for « address. Given I am on cruise I had to find port of call address online. App should have suggested I search online for POC
Otherwise intuitive
Otherwise intuitive
Taking picture
It was frustrating to take the picture needed for this application. Took 12 tries. 🙄
Won’t accept picture in first hour of trying
Doesn’t accept pictures
Australia Excellent Travel App
6 easy steps on my cell
Easy!
Don't worry just use it!
Ease of use
Instruction is clear, steps are simple.
App doesn’t
I try to open the app and it would say device not supported I know if it’s the app or my phone doesn’t provide it.
Visiting Family
Always a joy to visit my in-laws in beautiful Sydney. Looking forward to seeing all and celebrating the holidays
Update!
Your app doesn’t allow 18 promax to scan the passport chip. Works fine on my 16 promax.
Good App
Nice to have a simple app for old folks. My picture was hard to take
