Comparison

Jetstar vs AustralianETA

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Jetstar

Easily search and book flights to your favorite destinations. Manage your trip details, check in, and access your digital boarding pass all in one place. Enjoy low fares and spend more time enjoying your travels.

Highlights
  • Search and book flights
  • Digital boarding pass
  • Real-time trip details
  • Customise bookings
  • Check-in functionality
Features
Read full description

All day, every day, low fares to your favourite destinations. Your next adventure is at your fingertips! Search and book flights, check in, generate your digital boarding pass, see your real-time trip details and customise your booking with the Jetstar App! Spend less time worrying about the details and more time enjoying your trip. Install the Jetstar App now!

About

AustralianETA

This government-issued app allows eligible travelers to apply for an Electronic Travel Authority (ETA) for short-term visits to Australia for tourism or business. It guides users through the application process, including passport scanning and photo capture. It is recommended to apply well in advance of travel plans.

Highlights
  • Apply for Australian ETA
  • Passport scanning
  • Photo capture
  • Eligibility checks
  • Application guidance
  • Official government app
Features
Currently charting
Read full description

Apply for an Electronic Travel Authority (ETA) to travel to Australia. An Australian Government mobile app that you can use to lodge an Australian ETA application. The ETA allows eligible passport holders to travel to Australia for short-term stays for tourism or business visitor purposes. It is recommended that you apply well ahead of when you want to travel. It is suggested that you do not make travel arrangements until your ETA has been granted. See the ETA website to find out more and check your eligibility to apply: https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/electronic-travel-authority-601 Please note, Australian citizens are ineligible to apply for an ETA. For more information, see: https://immi.homeaffairs.gov.au/entering-and-leaving-australia/entering-australia/crossing-the-border/travel-documents-for-australian-citizens-and-permanent-residents Support videos to assist with using the Australian ETA App are available as follows: Scanning your passport: https://bordertv.au.vbrickrev.com/embed?id=ba6716a7-6c16-42dc-bf75-53caa8c36a61 Reading the ePassport chip (front page): https://bordertv.au.vbrickrev.com/embed?id=20860fc6-30ea-43bd-802f-ca35ee17c873 Reading the ePassport chip (back page): https://bordertv.au.vbrickrev.com/embed?id=bfe3c5c3-b7bd-487b-a0f1-8be80ae704ea Reading the ePassport chip (data page): https://bordertv.au.vbrickrev.com/embed?id=c36923d1-e910-4891-b33a-73382b4d70ba Taking a live photo of yourself: https://bordertv.au.vbrickrev.com/embed?id=f3a9ec56-d973-4df6-82a5-3d63ed792239 Please note that use of the Australian ETA App incurs a non-refundable service fee of $AUD20.

Screenshots

Jetstar4 screens
AustralianETA4 screens

Verdict

The call

The clearest difference is ratings volume: AustralianETA at 90K against Jetstar's 761. AustralianETA also leads on chart position (#107 vs unranked). Jetstar's advantage is monetization model (ad-supported vs free with in-app purchases) and iOS requirement (15.0 vs 17.6). On price, rating, review sentiment and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for Jetstar against 4.8 for AustralianETA. That said, the two scores are not equally well evidenced: AustralianETA has 90K ratings behind it against 761, so its average is the more settled of the two. Written reviews are what separate them: 53% of Jetstar's written reviews are positive against 47% of AustralianETA's.

UpkeepUpdate frequency

Jetstar ships an update every 6 weeks, AustralianETA monthly. The most recent releases landed on November 1, 2026 and November 4, 2026 respectively.

Scorecard4 real differences · 7 level
Jetstar versus AustralianETA: the parameters behind the verdict, then further details
ParameterJetstarAustralianETA
PriceFreeFree
Rating4.6 (761 ratings)4.8 (90K ratings) — better
Positive reviews53.3% of reviews — better47.0% of reviews
Number of ratings76190K — better
Update frequencyEvery 6 weeksMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supported — betterFree with in-app purchases
Best chart rank—#107 — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better17.6
Further details — not scored
Size63 MB246 MB
Age rating4+4+
DeveloperJetstar Airways Pty LtdDepartment of Home Affairs

Customer experience

Jetstar

All ratings748 ratings
Positive91.8%
Neutral2.8%
Negative5.3%
Written reviews1,002 reviews
Positive53.3%
Neutral4.4%
Negative42.3%

AustralianETA

All ratings89,734 ratings
Positive95.0%
Neutral2.1%
Negative2.9%
Written reviews1,507 reviews
Positive47.0%
Neutral8.2%
Negative44.9%

User reviews

Jetstar

From 761 App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient
  • 💡 Helpful for booking and managing flights
  • 🚀 Efficient check-in process
  • 👍 User-friendly interface

Room to improve

  • 🐛 App crashes or freezes
  • 🐛 Login issues
  • 🐛 Inability to view past bookings
  • 🐛 Unreliable or outdated information
  • 🐛 Difficulty adding or managing bookings

AustralianETA

From 90K App Store ratings

What we love

  • 🚀 Easy and quick process
  • 🚀 Streamlined application
  • 👍 Clear instructions
  • 👍 Straightforward and user-friendly
  • 🚀 Fast approval

Room to improve

  • 🐛 Difficulty scanning passport
  • 🐛 Issues with photo capture
  • 🐛 Glitches and bugs
  • 🐛 Unreliable app performance
  • 🔒 Privacy concerns

Bugs and requests

Jetstar

Reported bugs

5 issues
  • App freezes during check-in process
  • Unable to log in or create an account
  • Booking details disappearing from the app
  • Inconsistent behavior when selecting destinations
  • Compatibility issues with newer device models

Requested features

7 requests
  • Multi-city booking option
  • Ability to stay logged in
  • Option to view past flights and bookings
  • Improved navigation and user interface
  • Better integration with airline's website
Show 2 more
  • Offline access to boarding passes
  • Customizable notifications and alerts

AustralianETA

Reported bugs

5 issues
  • Passport scan not working
  • Facial recognition failures
  • Payment processing issues
  • App crashes and freezes
  • Inconsistent behavior across devices

Requested features

4 requests
  • Manual data entry option
  • Improved photo capture process
  • Better support for elderly and non-tech-savvy users
  • Ability to apply for multiple travelers in one session

In-app purchases

None

Jetstar

No in-app purchases

None

AustralianETA

No in-app purchases

Questions

Is Jetstar free?
Jetstar is free to download, with no in-app purchases.
Is AustralianETA free?
AustralianETA is free to download, with no in-app purchases.
Which has better reviews, Jetstar or AustralianETA?
AustralianETA is rated higher. Jetstar averages 4.6 out of 5 from 761 ratings, while AustralianETA averages 4.8 from 90K ratings.
Do Jetstar or AustralianETA have ads?
Neither Jetstar nor AustralianETA shows ads.
Which is updated more often, Jetstar or AustralianETA?
Jetstar ships an update every 6 weeks, and AustralianETA monthly. Most recently, Jetstar was updated on November 1, 2026 and AustralianETA on November 4, 2026.

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