Terrible new update
I tried logging in and it made me go to create a new password, which is something I didn’t want to do. So I backed out and tried logging back in. Now it says that now my account is locked, and I have to contact the bank like what is this.
Over it
I’m finished with the app. They want anew password but there are 7 requirements, some being ridiculous. If it’s MY password then it should be MY choice as to what it is. I’ll just call the bank everyday for a balance on my account. Probably not as aggravating as typing in a 12-24 digit password each time.
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Fresh Look and Speed
Thank you for updating our mobile banking experience. This new app provides a fresh look, is more responsive, and easier to navigate. Thank you!
Password incorrect
New app looks nice but every time I log back in it thinks the PW is incorrect and has to be reset. Latest IOS.
Awful New App/Poor Rollout
As it currently sits, this app sucks, and so does customer support. I’ve been considering changing banks, and this may be the final straw. I can’t access bill pay, and I can hardly understand tech support due to their accent. Frustrated doesn’t quite cover it.
