This is still the same appalling APP even after years of complaining.
This is about the worse business bank app imaginable , it was developed for large corporates and in their greed they tried to attract smaller businesses .
It misleads and mis informs , doesn’t show the true picture for sole users .
Indeed their whole tech system is clumsy and inadequate .
The latest laugh for me at least is having spent hundreds of thousands without a blemish on the account is they have one reduced my credit limit and two somehow managed to update the app so it claims my fingerprint isn’t mine .
I shall leave the account open with a nil balance thus tying up some of their obligation on credit risk and never use them again , I can not even be bothered to phone them and their useless call centres .
It misleads and mis informs , doesn’t show the true picture for sole users .
Indeed their whole tech system is clumsy and inadequate .
The latest laugh for me at least is having spent hundreds of thousands without a blemish on the account is they have one reduced my credit limit and two somehow managed to update the app so it claims my fingerprint isn’t mine .
I shall leave the account open with a nil balance thus tying up some of their obligation on credit risk and never use them again , I can not even be bothered to phone them and their useless call centres .
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Response from developer
Hi, your feedback has been passed onto the relevant department. We're sorry your experience wasn't great. We are regularly enhancing the app with new and exciting features based on customer comments. If you wish for your experience to be logged further please provide the webform situated in the link provided - https://www.barclaycard.co.uk/business/forms/bcp-query
Can’t make payments
Can’t pay the balance. Can’t set up direct debits. What’s the point.
Terrible
Terrible app balance not up to date and very little can be done on it. Will be changing to another business credit card asap
Opening a account
Still not even open about 4 weeks ago and still a maybe
A lot are saying use Santander
A lot are saying use Santander
Awful!
I have to log in every month to print off my statement and literally every month I’m told my password has expired and I need to set a new one. Infuriating!
Beware
Do not use this app it is damaging read all the negative reviews. I’ve ended up in 22.5k of debt in 30 months. I had no idea I wasn’t paying my balance off.
Less than useless
Can’t even get past the log in screen, just times out
Does not work
App has not worked now for a week and they’ve done nothing really bad show Barclays
Unbelievably bad
I have no idea how in 2025 they think this app is acceptable. So so so bad
Useless
You can’t see your overall balance, and you can’t access your card number- pretty much the only things I’ve needed from it so far. Every other app I’ve used with other companies can do this. Very disappointing.
unauthorized response from authentication platform
Can’t log in. Reset password, reinstalled app, called them. Total waste of time. All I get is the above error in red
Solid support but app needs improvement
I’ve been with Barclaycard Business since around April last year. To be fair, they’ve really supported my company with credit – the initial limit was low, but over time they’ve increased it as we showed consistent spend and repayments (often well above the minimum). On that side, I’ve got no complaints – they respect how we run the account, and that’s the reason I’m giving four stars instead of three.
Where they need to step it up is the app. It’s just okay, not great. You can’t really see real-time information on total company spend, overall limits, or a clear group-level view. To get proper details, you’ve got to go through the desktop portal, which feels outdated and long. For a business app in 2025, it should be much smoother.
If they improve the app to show more complete information and make it easier to manage everything in one place, I’d happily change this to five stars. For now three stars – good on the credit support, but app experience is behind the times.
Where they need to step it up is the app. It’s just okay, not great. You can’t really see real-time information on total company spend, overall limits, or a clear group-level view. To get proper details, you’ve got to go through the desktop portal, which feels outdated and long. For a business app in 2025, it should be much smoother.
If they improve the app to show more complete information and make it easier to manage everything in one place, I’d happily change this to five stars. For now three stars – good on the credit support, but app experience is behind the times.
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Response from developer
Thank you for taking the time to provide this feedback - we value your comments. At the moment the app is designed to support cardholders on the go. If you wish to carry out company account related tasks, you can do this via our online services platform. We are regularly enhancing the app with new and exciting features based on customer comments.
Pretty useless app
Your current balance is £349, your app tells you your current balance is £0 because you’ve not spent anything on it that month. Transaction history only shows what you’ve spent, not payments you’ve made against the outstanding balance. You can’t make a payment to the card through the app. You can’t check what your minimum repayment is. You can’t check when your minimum repayment is due. About the only thing this app is useful for is checking your PIN code. I see this feedback was reported 4 years ago, so no hope of any improvement now. I don’t understand why Barclaycard for business can’t show in your business account app, so you can manage all your business accounts in one place, easily transfer money to pay it off etc. I’ve never known anything so inadequate and complicated in current times.
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Barclaycard Business
Dear Barclaycard, find a balance and checking availability of funds is so easy on
my platinum card, but I find it so difficult checking availability details on my business cards. What can you please do to make it simpler ?knightonknightonhay 39
my platinum card, but I find it so difficult checking availability details on my business cards. What can you please do to make it simpler ?knightonknightonhay 39
Broken
Won’t currently authorise an app payment, called support twice no resolution.. must be a fault in the app! No use to me!
Pretty useless app
Your current balance is £349, your app tells you your current balance is £0 because you’ve not spent anything on it that month. You can’t view transaction history beyond the current month. You can make a payment to the card through the app. About the only thing this app is useful for is checking your PIN code. I see this feedback was reported 4 years ago, so no hope of any improvement now. I don’t understand why Barclaycard for business can’t show in your business account app, so you can manage all your business accounts in one place, easily transfer money to pay it off etc. I’ve never known anything so inadequate and complicated in current times.
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Shocking app
Changed phone and can’t log in now. Told by Barclaycard this is standard security practice - never had this with other banking apps. Embarrassing
Appalling app
I am forced to use this app because my employer uses Barclaycard for staff corporate cards. It’s utterly appalling with the worst login process I have ever experienced. Using the facial recognition option causes the app to freeze and it never resolves, requiring a forced reset. This then locks the login so you need to reset the password. Accessing password reset part of the ‘help’ is then impossible because the UX does not include the ability to minimise the sign in keyboard to tap on the link - this is just app design 101 stuff. Once forced reset again to access help, a reset password is emailed but it cannot be pasted into the app so needs to be painstakingly typed. Everything runs painfully slowly, many of the timer icons are dark blue and dark red, which is impossible for a colourblind person to see, and when you finally manage to login (after waiting 30+ seconds while the app thinks), you get another page which tells you the app is thinking and gathering your details. No other financial services app I have ever encountered requires this much thinking time and every single login ends up taking 20 minutes. The really laughable part is that there is then only extremely basic info about your account and transactions included in the app - any need for greater detail requires a call into the help centre! As for so many 5 star ratings but 90%+ of 1 reviews - I can only presume ratings are being bought or forced by staff members. Honestly Barclays, you need to sort this piece of junk out in this day and age.
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Response from developer
Hi, thank you very much for taking the time to provide your comments. We're very sorry to hear that you've not had a great experience. You can also access your account details through the online services website link: www.barclaycard.co.uk/business Your feedback has been passed onto the relevant team as we are always looking for ways of improving our products and services so your comments are invaluable, thank you.
So slow, so poor
The slowest app on my phone by some distance. Every time I want to use it I have to reenter all login details and receive a text to gain access. Each time it then tells me I’ll have to wait a few moments as it ‘gets everything ready’. A normal Barclaycard links to my Barclays Bank app, but this won’t link to my Barclays business app? Already thinking of cancelling and getting a credit card with someone else
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Complete waste of time
The Barclaycard Business app is a complete waste of time, any information is incorrect and you cannot use the app to service your account.
