Easy
Barclays have always helped me with any problems,then make banking easy & less problematic.
Balance
App needs to revert back to see balance at the end of each day. Awful upgrade where I now have consider staying
Not good since update
Been with Barclays for over 22 years, and have add the app from the very beginning with no problems. Was forced to update it the other week, and I do not like how it does not tell you your balance after each transaction but rather the total out and in per day. Rubbish. Leaves you adding everything up individually now to see if everything is correct
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Mrs Stretton
Manuela was very helpful and made everything so easy.
Best Bank
I love Barclays. It’s really swift and supportive and corporate in every situation. Thank you, Barclays.
No longer works on iPad properly (iOS27.2)
This app has stopped working properly on my iPad. It simply freezes at the point of a payment or transfer and no buttons can be pressed to complete the transaction or go back. Furthermore, I’m fed up with the fact that I cannot move the app from an older iPhone to a new iPhone due to an error code when creating a QR code to do so. This has happened in consecutive years. The only way (and this took hours to find out) is to remove the old device which leaves you a bit in dangerous territory and add the new device using the stupid plastic PIN sentry device and your debit card. Hardly 2026 technology. Finding this stuff from Barclays was a nightmare.
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Terrible update
The latest update is a mess. It is slow to launch and half the time fails to connect (on a 500mb connection) asking me to try later. The previous version worked well so why change it?
phone app
Some systems not as clear as before
Embarrassing for a major bank - Worst for Premier
Absolutely unacceptable user experience. Half the app is on their "new" UI, while the rest is trapped in the clunky old interface, leading to bugs, weird transitions, and constant frustration. Moving my banking here was a mistake if this is the standard of their everyday tech. As a Barclays Premier customer, expect a premium, reliable service not a half-finished Frankenstein beta test shoved onto paying clients. Don’t roll out half-baked redesigns. Sort it out.
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Frustrating
New format is more glitchy and takes longer to do what is needed. Also can’t easily see prior days balances per account.
Very helpful and very vigilant against fraud
Barclays Bank has saved me money by alerting me and blocking fraudulent transactions. Thank you
So easy to use and fully comprehensive
Basically perfect. It is seamless for every banking task, and has never let me down!
Mrs.jeya
always my favourite bank everything do it perfect and very quick excellent job
What have you done to the App?!
The latest edition of the Barclays app is awful, what have you done?! It has no running balance and has been taken over by icons which act as a distraction from the information you need to access. I’ve been a Barclays customer for many many years and this has got to be the worst product I’ve come across! Please consider changing it to include a running balance at the very least.
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Worst update ever
The latest update in October 2026 made this app worse. The App lost its credibility. Previously you could see the total balance as of each EOD. Now, you could only see the daily movement. You need to scroll through the statement every time to check the balance. And no way to know the EOD balance anymore.
Please bring back the old version of the app.
Please bring back the old version of the app.
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Backwards step with update!
Complete backwards step with the latest update. Awful
What have you done!
Why mess with the layout constantly is it just to justify someone’s job? And the latest font style just looks cheap and nasty!
Excellent
Fast and secure
Mrs
Very easy to use the app and I feel very safe. Thank you ❤️The best bank ever ⭐️⭐️⭐️⭐️⭐️
Running Balance
I left a review some months ago regarding the omission of the daily running balance. You know, something that has been on bank statements for ever! I want to know what my balance is after those transactions on that particular day, not just how much I spent. I want to see if I have more in my account on the 15th of this month compared to the 15th of last month for example. When you update anything (like an app or website) you add and improve, you don’t remove essential features. This will be some 21 year old developer with no real life banking experience. Make the app look better, add some new features but don’t take important features away. Please put the running balance back.
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