Used to be a great app!
I don’t know what they’ve done to this app but it’s now really slow. I have good signal backed up by WiFi and it’s still not guaranteed that l can access the app. Not great!
Amazing service
Fantastic help from Brendon at Barclays in Bromley not for the first time, great service
Unmitigated disaster
The latest update is a disaster. It’s now a banking app that doesn’t offer the most basic functionalities: 1) a view of account balances, by account, without clicking through layers of menus. 2) no history of end of day account balance.
It has Improved
Barclays it has Improved it’s App and it’s Customer service. In 2024 wasn’t very good. Better in 2026.
Barclays mobile banking
The best bank I’ve ever been with and the mobile banking app is so easy to use and is useful
Good When It Works….
Been a Barclays customer for over a decade, after initially opening the accounts just for Pin funds to be placed and savings.
After being disappointed with NatWest’s declining customer services and early branch closures, took the plunge and made Barclays my primary bank. This was a culture shock app wise as NatWest had been one of the pioneering banks and Barclays wasn’t quite there at the time!
However this has changed happily over the past 5 years and it’s been a fantastic tool when it’s works which is 80% of occasions.
Recently a series of updates have oddly required a full reset of the app which then requires you to use a sentry device…. Not a problem if banks (including Barclays) hadn’t started phasing them out years back in favour of using your smart phone!
Ironically it doesn’t work as the app has been reset so this results in you going into branch if your unfortunate enough not to have a manual sentry device or one with battery left after then years of not being used (I found out the hard way once)!
Fortunately this usually happens maybe once or twice a year (although smaller updates are frequent and don’t need or cause a full reset).
Overall it gets 4/5 as pretty solid App.
After being disappointed with NatWest’s declining customer services and early branch closures, took the plunge and made Barclays my primary bank. This was a culture shock app wise as NatWest had been one of the pioneering banks and Barclays wasn’t quite there at the time!
However this has changed happily over the past 5 years and it’s been a fantastic tool when it’s works which is 80% of occasions.
Recently a series of updates have oddly required a full reset of the app which then requires you to use a sentry device…. Not a problem if banks (including Barclays) hadn’t started phasing them out years back in favour of using your smart phone!
Ironically it doesn’t work as the app has been reset so this results in you going into branch if your unfortunate enough not to have a manual sentry device or one with battery left after then years of not being used (I found out the hard way once)!
Fortunately this usually happens maybe once or twice a year (although smaller updates are frequent and don’t need or cause a full reset).
Overall it gets 4/5 as pretty solid App.
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Mr
Best very best
New app
The new app is great good work Barclays
Great service
Great bank
New version is horrible
The new interface is just horrible, the old version was better. If ai could I would I give 0 stars.
STILL Lacking features
No ability to store a saved card to pay off credit card, no option to pay via open banking and no way to see your credit card number if you don’t have your physical card to hand.
Why are you making it so difficult to pay you?!
Why are you making it so difficult to pay you?!
Good service
Good service
Poor app which clearly is not tested properly
I have been trying to use the Barclays app to open a new current account. Two main problems encountered, neither of which the customer service team (who are good) can resolve. (1) App kept claiming my phone number was linked to another account (error RP002). This kept happening even after customer service teams cleared all instances. (2) On applying for account (using a spare phone number) the app offers an upgrade to a Premier account but then when you tell it you only want a standard one, it resets the process and starts again. Making it impossible to complete the process or cancel out of it. Customer service could not fix this and were only able to suggest visiting a branch - which is their equivalent of waving a white flag.
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Job super girl
Very effective
Problems
I tried to log in several times on laptop. No success, but on the phone no issues?
Stars
Stop putting up your star review please it is most annoying when someone is finished as it would be 4stars
I preferred the previous app
This new one is confusing
Review
I now prefer Monzo and I am considering moving my current account as it has better features.
Recent update broke basic functionality – needs urgent fixes
I know the team is likely trying to modernize and streamline the experience, but the latest layout redesign has made standard tasks frustratingly difficult.
A few critical issues need immediate attention:
App Crash / Reset on Screenshots: Every time I attempt to take a screenshot (e.g., saving a confirmation of a transaction), the app automatically boots me back to the main login screen.
Failed Payments: In-app payments and third-party checkout redirections via Barclays are no longer processing properly. Transactions consistently fail or time out.
Cluttered Navigation: The updated layout hides essential everyday tools under extra menus, making simple tasks take twice as long as they used to.
Please review these recent UI changes and stability issues. The previous version was vastly more reliable for everyday banking.
A few critical issues need immediate attention:
App Crash / Reset on Screenshots: Every time I attempt to take a screenshot (e.g., saving a confirmation of a transaction), the app automatically boots me back to the main login screen.
Failed Payments: In-app payments and third-party checkout redirections via Barclays are no longer processing properly. Transactions consistently fail or time out.
Cluttered Navigation: The updated layout hides essential everyday tools under extra menus, making simple tasks take twice as long as they used to.
Please review these recent UI changes and stability issues. The previous version was vastly more reliable for everyday banking.
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Stop asking me to review your app
It’s boring now please stop it’s every other time I use the app
