Barclays UK Reviews: Is It Legit?

Barclays UK
Barclays UK
Barclays Services Limited

Customer Experience

Positive experience61.7% of reviews
Neutral5.5% of reviews
Negative experience32.8% of reviews

~ Based on 2,368 written reviews from the US App Store.

What users say about Barclays UK

Is Barclays UK Safe?

Barclays UK appears safe based on user ratings. AppsHunter Safety Score for Barclays UK is 98/100.

This assessment is based on 3,411 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.3% of ratings point to a safe experience
0.9% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 3,411 App Store ratings for Barclays UK.

Is Barclays UK Legit?

Barclays UK appears to be a legitimate app. AppsHunter Legitimacy Score for Barclays UK is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Don’t fix what isn’t broken

The recent (October 2026) upgrade is awful. Transferring money and paying out has changed. It used to be so simple? Why have it default to the last account you used? Twice already I’ve paid out the wrong account because of this silly change. Don’t fix what isn’t broken!!!!

One thing can make it 5 stars.

Needs dark mode.

Noticed a change

The app application has changed

New App is Shocking!

The new updated app is nowhere near as good as the previous version.

Barclays App

I love it 🙏🏻 so much nicer to use than the older one, really like what you have done with it, thanks, looking 👀 forward to using it 👍🏻

New settings

Don’t like this new set up at all.why do they have to keep changing things. If it ain’t broke don’t fix it comes to mind

Bring back the old version

You cant see your daily balance -and once you scroll up - you cant see your balance at all !!

Dislike update

Greatly preferred old version where I could see my daily account balance, now it just shows me the daily spend.

Don’t like to layout changes

On my savings account it no longer shows the daily balance per day, only shows transactions but not the balance for those days which is incredibly frustrating and making me want to change bank

Amazing

Absolutely amazing, I am very happy with it. Thank you.

Staff Brighton

The staff at Brighton are extremely helpful ,great guys n thankyou

Brilliant app, excellent content easy to use

A great app that performs brilliantly every time. A real game changer in banking for me

New look to pay and transfer page

Preferred old look ! Not as easy to share receipt as appears so small on phone

Balance by date now missing from the app☹️

Barclays have just updated their banking app. They have removed one of the most useful features: being able to see what my balance was on any given day. For me this was massively useful, I could compare today(or any day) with the same day one or two months ago. This enables me easily to see if I’m spending more or less than last month. That feature has gone!? Barclays please put it back!
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Statement layout

The new layout is not helpful. It is much easier to track credits and debits when listed singly with remaining balance shown at the end of each entry. Not a good change at all.

Great bank

Great App. Easy to use. I have had a fantastic banking experience with Barclays in over 5 years.

This new update makes everything more complicated

Before it was so easy to use, now making transfers to different accounts it’s so complicated, more steps more time wasted trying to figure it out how it works. 😮‍💨

Update priced me out of the market

Another elitist update for only those who have £1500 smart phones.
As a disabled woman I am physically unable to get to a bank and relied heavily on this app and can now no longer use it.
I’m greeted with a black screen where nothing happens and the update will not install.
Well done Barclays, useless as ever!
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New version - a step back

What happened, Barclays. The old version was fast and reliable. This one takes ages to log in and often doesn’t go beyond the start screen.

Phone Call Required

You need to make a phone call to register your account. I cannot use the phone. Well thought out Barclays!!