Barclays US User Reviews
Customer Experience
~ Based on 775 written reviews from the US App Store.
What users say
Summarized from real user reviews of Barclays US. Based on 536K reviews and a 4.9/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Finance app.
Positive things
- 👍Easy to use
- 🚀Convenient app functionality
- 🔒Secure app with Face ID/Touch ID login
- 💡Useful features like tracking credit score
Negative things
- 🐛Frequent login issues with password and biometrics
- 🐛Inaccurate balance displays and transaction tracking
- 🐛Buggy app crashes and performance issues
- 🔍Lack of push notifications for transactions
- 💻Outdated and clunky app design
Is Barclays US Safe?
Barclays US appears safe based on user ratings. AppsHunter Safety Score for Barclays US is 98/100.
This assessment is based on 535,765 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 535,765 App Store ratings for Barclays US.
Is Barclays US Legit?
Barclays US appears to be a legitimate app. AppsHunter Legitimacy Score for Barclays US is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
The easiest and most convenient apps to use! Everything is simple, clear, and easy to manage. I really enjoy using it and highly recommend it.
So far so good, everything has been easy to navigate and I’ve never gotten this far on an app so quickly! Already set up to make an early payment!
The JetBlue credit card is the best option
Nunca pago tarde por que me cobran late fee
I’ve been over working an hour and a half on this to try to get it to work. Spending all my time on this.😡😡😡😡 I need to receive $500 for tech technology errors
The service is not always available. It is currently down. It is missing an important feature to link to your airline rewards account or at minimum, to check the service number at the airline. After five calls to Barclays they have not been able to correct it. While the app is simple, developers need to fix the main issue of correcting links to airline rewards.
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!
Applied for card for promotion and benefits that was being promoted on a flight with Froniter. I applied for card and then never received it. Called several times to see if there was a digital card option so I could use the card and was told there was not one, 6-8 months later I finally get a card and login to my account and the promotion is expired. Called customer service several times again and was told it will be send to another department to be addressed/fixed and never heard back from anyone. It’s now been another 8 months the issue still has not been addressed.
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Imagine paying off a $30 or $60 bill, closing the account and getting a call from collections 2 years later that you owe $300. There shouldn’t be any collections, there isn’t even an account!
Gracias
It’s good
They do anything to rob somebody don’t ever open credit card with this company
Buena at nación, útil, rápida
I have to setup Face ID everytime I try to login. It never saves and I have to put password in every-time. Quite annoying
This app used to work great. I could see pending transactions and while it wasn’t perfect, it was a great app to use. I don’t think I’ve been able to access it since February or March. I’ve deleted and redownloaded the app multiple times. Sent emails and given “feedback” but nothing. We’re now nearly 5-6 months in and the mobile app don’t work. You have to go online (using your browser) to look at your account. Not sure if it is all Barclay accounts or those involving ON. UGH, fix the the app!!!
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App say I have the option to redeem points for a statement credit which is what I do with all of my card without a problem but when I try to it only shows me options for gift cards.
15 year-old UI design, every click will take 1 min to load, very hard to find the right features you need. Worst bank app I have ever used.
Easy to use and very convenient wasn’t sure if I would like it, but because of the ease and convenience I find that I do and would recommend this to anyone.
Unable to upload documents requested…have to fax or mail. Unable to start a chat through the app. Unable to send secure emails through the app
I have scheduled payment monthly but consistently say I’m late interest rates to high would never recommend
