Barclays US User Reviews

Barclays US
Barclays US
Barclays Bank Delaware

Customer Experience

Positive experience43.4% of reviews
Neutral7.0% of reviews
Negative experience49.6% of reviews

~ Based on 814 written reviews from the US App Store.

What users say

Is Barclays US Safe?

Barclays US appears safe based on user ratings. AppsHunter Safety Score for Barclays US is 98/100.

This assessment is based on 546,143 user ratings, with an App Store average of 4.9/5.

Safety Analysis

96.8% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 546,143 App Store ratings for Barclays US.

Is Barclays US Legit?

Barclays US appears to be a legitimate app. AppsHunter Legitimacy Score for Barclays US is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Face ID missing from App

iOS 27. The Barclay US App is missing Face ID for log in.

FaceID is broken

The app won’t save my FaceID login preferences

Service

They make sure that all there customers are happy

Phone help

Twice I asked this late fee to be removed. My payment WASNT due! I was told is was refunded and it keeps showing up! Very CONFUSING!

Autopay simple

Thank you for making autopay so simple and easy. Thank you for the new low interest rate too!! Using this card is my new top priority!

Website is Better

Not usable. I keep running into “We are sorry, but the service is currently unavailable. Please try again at a later time.” The website works fine.

Long delay on Balance Transfers

I initiated a balance transfer after getting approved for the card and setting up my account. It’s now been 15 days and the balance still has not transferred on to my new credit card. Today I initiated two additional transfers to see if they went through, and they appear to both be stuck in the same “processing” state my original transfer is in.

I got this card because of the 0% intrest for balance transfers promotion, so the fact that they don’t seem to be working is disappointing to say the least. I am hoping this resolves itself before the promotion period ends otherwise getting this card would have been a complete waste of time, and will have done more harm than good to my situation.
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Barclays Security

Too many holds for credit card authentication of charges. Too many instances of fraudulent charges necessitating replacement cards with attendant inconvenience for auto pay merchants.

Poor communication

Received a bill before I received a credit card. It seems that a card should be sent to a customer before a bill is received.

Barclays Review

Was “invited” to apply for JetBlue Barclays card. Took advantage of the points for flights. App extremely easy to use, all features are easily found, efficient design. Very happy with the card features also!

Trying to keep my privacy protected

I have to do a complete credit check on every single move I make

Their autopay function doesn’t work!

I have had the card for 4 months, signed up for autopay twice and today a third day. The system does not work! Get another card!

App update

The rating is for this current update.
Please look into the most recent update. When I click on the account, the screen is completely off-center and the page doesn’t display correctly. The home screen looks normal, but the account screen is not usable. Please fix this issue or provide an update as soon as possible.
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Great

Barclays has been great to me over the years, very professional!!

Charges and lates

I had this auto pay set up and it disappears then you send me late fees. Please reverse the lates and keep my auto pay on this lousy app.

Pain to set up payments

Use your bank to set up payments. The verification process to set up payments is more work than it should be. I’ll NEVER use this again.

All payment site should be this easy!

Great job!

Auto payments

Confusing when you do auto payments

Good except

Unable to track card delivery progress

Trash Online Experience

Can’t link an external account without calling a human being, scanning, and sending in documents, impossible to do over the weekend because only call centers are open. Don’t put your money here