Barclays US User Reviews

Barclays US
Barclays US
Barclays Bank Delaware

Customer Experience

Positive experience43.2% of reviews
Neutral7.0% of reviews
Negative experience49.8% of reviews

~ Based on 775 written reviews from the US App Store.

What users say

Is Barclays US Safe?

Barclays US appears safe based on user ratings. AppsHunter Safety Score for Barclays US is 98/100.

This assessment is based on 535,765 user ratings, with an App Store average of 4.9/5.

Safety Analysis

96.9% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 535,765 App Store ratings for Barclays US.

Is Barclays US Legit?

Barclays US appears to be a legitimate app. AppsHunter Legitimacy Score for Barclays US is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best App i ever used 👍

The easiest and most convenient apps to use! Everything is simple, clear, and easy to manage. I really enjoy using it and highly recommend it.

Brand new client

So far so good, everything has been easy to navigate and I’ve never gotten this far on an app so quickly! Already set up to make an early payment!

LUIS CASTILLO

The JetBlue credit card is the best option

No happy

Nunca pago tarde por que me cobran late fee

Poor technology

I’ve been over working an hour and a half on this to try to get it to work. Spending all my time on this.😡😡😡😡 I need to receive $500 for tech technology errors

No service via app

The service is not always available. It is currently down. It is missing an important feature to link to your airline rewards account or at minimum, to check the service number at the airline. After five calls to Barclays they have not been able to correct it. While the app is simple, developers need to fix the main issue of correcting links to airline rewards.
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So. Good

!

Did Not Receive Promotion!

Applied for card for promotion and benefits that was being promoted on a flight with Froniter. I applied for card and then never received it. Called several times to see if there was a digital card option so I could use the card and was told there was not one, 6-8 months later I finally get a card and login to my account and the promotion is expired. Called customer service several times again and was told it will be send to another department to be addressed/fixed and never heard back from anyone. It’s now been another 8 months the issue still has not been addressed.
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Scam bank: Does not honor account closure requests! Continues billing to your account

Imagine paying off a $30 or $60 bill, closing the account and getting a call from collections 2 years later that you owe $300. There shouldn’t be any collections, there isn’t even an account!

Lo mejor como banco

Gracias

Good

It’s good

Worst credit card company ever

They do anything to rob somebody don’t ever open credit card with this company

Buena atención

Buena at nación, útil, rápida

Face ID

I have to setup Face ID everytime I try to login. It never saves and I have to put password in every-time. Quite annoying

Not working for ON card

This app used to work great. I could see pending transactions and while it wasn’t perfect, it was a great app to use. I don’t think I’ve been able to access it since February or March. I’ve deleted and redownloaded the app multiple times. Sent emails and given “feedback” but nothing. We’re now nearly 5-6 months in and the mobile app don’t work. You have to go online (using your browser) to look at your account. Not sure if it is all Barclay accounts or those involving ON. UGH, fix the the app!!!
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Rewards

App say I have the option to redeem points for a statement credit which is what I do with all of my card without a problem but when I try to it only shows me options for gift cards.

Bring me to 15 years ago

15 year-old UI design, every click will take 1 min to load, very hard to find the right features you need. Worst bank app I have ever used.

Easy

Easy to use and very convenient wasn’t sure if I would like it, but because of the ease and convenience I find that I do and would recommend this to anyone.

Poor app

Unable to upload documents requested…have to fax or mail. Unable to start a chat through the app. Unable to send secure emails through the app

Horrible service

I have scheduled payment monthly but consistently say I’m late interest rates to high would never recommend