Barclays US User Reviews

Barclays US
Barclays US
Barclays Bank of Delaware

What users say

Top reviews

Hawaiian credit card

I get a “your account is blocked” message every day. No one at
‘Hawaiian’ can remove it. It went up to supervisors… nothing Barclays website is useless and ancient. Poor poor customer service… Don’t get their cards

Declined charges

Have used credit card on 7/18/26 and was declined both times

Cut limit

How are you going to cut someone credit limit just because of hardship and
the person is not behind on payments and pays on a weekly bases over &150 and only owes like $200

Worst card I’ve ever used

This card has my identity locked and not able to use the card but they approve everything else so I can make payment this card as a joke

Latest update not functional

Since the last update I can no longer access my account on the app.
Spent hours on phone with Barclays to no avail.
I can log onto my account online just fine, on a browser, but app is dead in the water.

Awesome

Love it

Perfect communication

Always on top of my account I feel safe using Barclays

Overly annoying

I had to go through hell to add my bank account to be able to use it to make payments on my account. Paying a bill should not be that hard.

Best Credit Card Ever

I chose this headliner because it’s exactly what it is. Barclay has always been easy to work with, excellent service. Automatic credit limit increase rewarded on good credit payment history. 0% interest promotion opportunities making life a little bit easier when needed.

- choose Barclay

EP

Amazing APP Enchanted Princess Cruise Summer 2026

Closed

Not sure why my account closed. Do not use my card and I changed banks and it kicked me off Autopay never been late. Paid 2 months.

Hate the opening of this app

It was easy, now it’s hard. I have no idea what page you’re sending me to but I hate it.

Thanks

Easy to use

Verification of a transaction

I verified all of my information due to what they thought was a fraudulent transaction. You would think thanks for the security. I was asked questions that went deep into my credit report and it still wasn’t good enough. I have never had to send so much information by Fax….FAX!!!! When I mailed copies of my info it wasn’t good enough because whoever scanned in my info did not do a great job! Just be careful. There are limits to YOUR limits.
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Bad experience

In order to create an account just to pay the bill they accepted my DOB and Social Security # but would not allow me to continue without confirming from a cell number I haven’t had for 15 years, as opposed to the one I used on the application that THEY approved. No worries an hour on the phone and 3 operators later they fixed the issue so I could pay the $40 bill. Avoid a Barclay card at all costs!!!
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Worst experience ever will close after paying

The customer service has been horrible only berry was excellent

Update financial institutions

They didn’t seem to recognize my bank, which is one of the 10 biggest banks in Europe I don’t understand this 🌴🌟They didn’t seem to recognize my bank, which is one of the 10 biggest banks in Europe I don’t understand this

sends payment due push notifications when they're disabled in the app

still sends payment due push notifications through the mobile app, even if such notifications are explicitly disabled in the app.

New User

While I am new to this app, everything appears to be user-friendly and well thought out

Worst card ever

This card is a scam