App not working
App won’t allow me to login even though I can login on the website. Talked with customer service and the reponse was “that’s why we have a website just use that.” The app was more convinent kinda upset with there response not sure if this is a glitch affecting multiple accounts or just mine
Grudge
If you’re young and reading this, don’t ever make a young mistake, Barclays does not give second chances, they proudly hold grudges against you, going as far as limiting accounts they inherit by acquisition and lowering your credit limits afterwards.
Face ID not working
Face ID not working on iPhone 18 pro max. Enroll in biometrics and still not work
Service
I just received my credit card the other day. I had needed assistance to complete the application process and to set up my account and app.
Excellent service. Used card immediately. Also, the app is customer friendly.
Excellent service. Used card immediately. Also, the app is customer friendly.
iPhone Duo
App isn’t optimized.
Best idea!
Don't just stay become family!
Constant offers
The app works fine for the most part but it is so obnoxious that every time I try to check my card balance I have to click away an offer for something else. I don’t need to be spammed while trying to check my accounts.
Seamless
Seamless app, no quirks.
Owner
Excellent
Information
When adding numbers to the account banking information the numbers are too small to confirm. Make them darker and bigger or allow the screen to enlarge.
Smoothly
Was the easiest signing up for a CC. Everything went smoothly and was easy to follow.
Pass due payment
It’s sad to see that I have lost almost $100 because I was past due for two days in the last two months. The reminder did not work. Once I pay off, I’ll never use it again nor their products.
18 Pro Max Biometrics not working
The biometric option disappears after enabling and requires password every time. Please fix.
Unable to add cards to Apple Pay
“Contact card issuer.” Barclay: “It’s not us it’s Apple.”
Best of the best
You are the best
Involuntary Closed Account
I am very much disappointed that you closed my account without notifying me first.
I had entrusted someone else to make payments to my account and their banks refused to honor payments
So I was not aware of what was going on until after you closed my credit card account.
This was the first credit card account that I had opened in over 6 years.
And no one in account resolution ever contacted me prior to closing the account.
This has left me with a very bitter taste in my mouth just as what happened to me back in the mid 1980’s when I was stationed in Germany as a US military service member when American Express Closed My Account without my knowledge.
Needless to say I have never done business with American Express since then
Sincerely yours,
Charles A. Prescott Sr.
I had entrusted someone else to make payments to my account and their banks refused to honor payments
So I was not aware of what was going on until after you closed my credit card account.
This was the first credit card account that I had opened in over 6 years.
And no one in account resolution ever contacted me prior to closing the account.
This has left me with a very bitter taste in my mouth just as what happened to me back in the mid 1980’s when I was stationed in Germany as a US military service member when American Express Closed My Account without my knowledge.
Needless to say I have never done business with American Express since then
Sincerely yours,
Charles A. Prescott Sr.
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Face ID still not working
On iPhone 18 Pro, Face ID login option will not appear no matter how many times I enroll the biometrics after logging in. Face ID is enabled for this app in Settings and works perfectly fine for dozens of other apps including 12 other banking apps. Reinstalled the app, rebooted, and even fully wiped the phone to a clean slate without restoring anything or installing other apps and the problem persists. Latest iOS 27.0.1. Seems like a bug with the app saving settings or properly utilizing the local keychain. Their phone support was unable to help with this issue and it seems like I’m the only one having it, but how can it occur consistently on a brand new phone even after doing a full reset?
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Barclays is horrible service. Do not recommend
I have not even activated my card and already receiving late payments from my credit report. No emails no phone calls. Account not setup but still charge 100$ right away. Do better Barclays. App is very complicated to use.
Payment
Should be able to pay with card
The worst credit card I’ve ever used.
This credit card is the worst credit card I’ve ever used. The staff are rude and offensive if you ever call customer service. I will never use this card again.
