Terrible support, not user-friendly
They do not make anything easy, there are so many steps you have to cut through moist to find out that your name is not right or they can’t find your policy and then you’re back to doing it all over again. Still haven’t figured it out. Please fix now.
Response from developer
We are sorry you are not happy with the BCBSTX Wellness Rewards App. Your feedback is very important to our team as we work to bring the best user experience to members just like you. If your feedback is related to benefits or issues with your healthcare plan, please call the phone number on the back of your membership card.
