BDO Online User Reviews

BDO Online
BDO Online
BDO Unibank, Inc.

What users say

Top reviews

BDO App

They improved their online services a lot. Way to go BDO!

非常方便

非常好用

Rude Agent from Online banking Customer Services

The Agent can’t answer the questions I asked. Also she’s dying to end the conversation and the issue is not resolved. The procedure is not explained very well. She made a report the issue then have me waiting for another 7 days to receive a resolution. Just a resolution.
And maybe few more days for them to fix an easy problem.

Compared to other banks, BDO online services is way way worse. Actually, the worst.

Since I cannot do online services, I withdrew all my money and transferred it to another bank. I will not engage with any BDO online transactions.
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Easy to use app

Its so convenient and easy to use.

Great app

Easy to use overall. I just hope they improve some features, like allowing users to save the names and account numbers of people they've previously sent money to. That would make repeat transactions much faster and more convenient.

Always failed

Tried setting up a direct debit but always unsuccessful…

Online transfers wont work and is inconsistnent

I’ve been trying to transfer money to another BDO account for about 2 days now and it still wont work. It just logs me out with an automated error message “for your security, we’ve logged you out due to inactivity”. I’m in the US this last 3 years and lately this online transfer issue is becoming worse.

I don’t know whats going but i need help or i’ll probably consider another bank if this continues to be a problem. This app is very inconsistent.
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Disappointing

Every time I try to make a recurring payment for my bills, it keeps logging me out.

Can’t even login

It just always says “session expired” they need to fix that!

Problems with new app version

Logs out with message that logged out for your security due to inactivity

App not working properly

Not working

Version 26.20.0 is buggy

Each time I make a transfer between my accounts, the app would log me out “due to inactivity”. Very frustrating.

The best

excellent banking at bdo

PLS FIX!!!!SESSION EXPIRE UPON LOGGIN-IN!!!

Will automatically logged u out (SSSSION EXPIRE) upon logging-in!!! PLEASE FIX!!!

I can’t pay my credit card online it’s logging out

Fix this!

26.20 Update Inactivity Session Timed Out

Since the new update, I cannot stay on the app for more than 2 seconds before it “times out due to inactivity”. I’ve already tried deleting the app and downloading again, but it’s still the same. I even tried changing passwords, and still the same error. It’s also almost impossible to find where to report such a bug/problem, so here it is in the review. Please fix, thanks.
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BIGGEST BUG!!! Kept kn SESSION EXPIRE UPON LOGGING IN!!!

Will automatically logged u out (SSSSION EXPIRE) upon logging-in!!! PLEASE FIX!!!

I cant add my savings account

I dont know what happened but the app wont let me add my savings account. It says that my account link to another account

Banking with BDO

Reliable and trusted bank company

Pits

Failed several attempts to transfer funds to GCash