BECU User Reviews

Customer Experience

Positive experience59.9% of reviews
Neutral8.2% of reviews
Negative experience31.9% of reviews

~ Based on 464 written reviews from the US App Store.

What users say

Is BECU Safe?

BECU appears safe based on user ratings. AppsHunter Safety Score for BECU is 97/100.

This assessment is based on 69,919 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.6% of ratings point to a safe experience
1.0% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 66,878 App Store ratings for BECU.

Is BECU Legit?

BECU appears to be a legitimate app. AppsHunter Legitimacy Score for BECU is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

BECU App

Great App , great features, well organized and easy to use for older folks like myself.. however, ever other month it will say I’m using the wrong password when my password is saved in my phone.. that’s the only issue though.. it’s irritating, but still worth it to use.. actually the best banking app I use! Yay
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Best decision

Love it

Great Customer Service

Chris helped me at the university place branch. Amazing

BECU is good my choice bank

Good

becu

every few weeks it’s restricts me from opening my online banking and when i try to create a new one it shows it’s not available

BECU app rating

5 stars

Demands all of your data

This app usually works fine but lately it has refused to engage at all unless I lower my VPN and expose all of my data to it.
I'm sorry. But isn't the only data you need my personal login information and password and that's it? You shouldn't need to scrape all of my phone data to be able to let me use my bank account. Stop forcing people to become vulnerable and selling their data when you don't even know what you're collecting. Make your app work with a VPN and I will change this rating until then. You are no better than Bartell drugs forcing people to have their information stolen and sold off to China.
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Excellent Ap

i enjoy not having to go through a bunch of webpages just to check my balance. Great job!

Easy to use

The layout is simple to understand and all the right information is at your fingertips tips. Net worth and monthly budget are helpful tools.

It works

Simple easy to use minimalistic app that does its job

I ❤️ BECU

I've never had brand loyalty like I have with BECU. Their online services are great, fraud prevention is fantastic! Skip the corrupt banks and go with the nonprofit credit union.

Ok banking terrible technology

Banking is ok.
Their tech stack is terrible and stuck in the early 2000s. Weekly off line systems for some ridiculous reason. And they actively block VPN which is asinine and exposes customers data to many cyber security threats.

Good app

It’s a great app obviously it’s a banking app

Too long without growth

Have a lot of accounts with you guys. I use the app all the time. There haven’t been any major improvements to connectivity for a while. It’s so frustrating that syncing to the bank account takes so long. When I’m on the dashboard view, I can see accounts in one order. Whenever I go to transfer, they are in an alphabetical order, which makes sense to me. And whenever I tapped to view the accounts, they’re in a different order. Come on guys it’s time to update your app. Users should be able to set titles for accounts. Account should be listed in alphabetical order. synchronization should go quickly.
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Pleased

My dad retired from Boeing and used BECU and when I was looking for a new bank Dad suggested BECU I switched and haven’t had any problems with any-of the employees or rules of the bank. The employees seem like they take my as if they were there own mistakes and fixed for me with a smile on there face, good work all
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The best Credit Union

I love how easy it is to communicate with any agent! Every time im connected the communication is so effortless! Thank you for being the best in customer service !

broken in new iOS

used to be working but unavailable to use after IOS upgrade

Needs serious debugging

The app itself is very glitchy but the most frustrating this is that Face ID is not working properly each time. I’m constantly getting locked out of my online banking. This is the only app the rejects my Face ID & it’s so annoying because I’ve had to call BECU a good 3x this week to unlock my account. Please please please for the love of god PLEASE fix this issue.
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Perfect Credit Union

I am glad to let anyone who is thinking about joining BECU know that BECU is the best!
No fee, no stress, always someone who kindly helps you ….

Good app

It is simple to work with and use