BECU User Reviews

Customer Experience

Positive experience59.8% of reviews
Neutral7.9% of reviews
Negative experience32.3% of reviews

~ Based on 480 written reviews from the US App Store.

What users say

Is BECU Safe?

BECU appears safe based on user ratings. AppsHunter Safety Score for BECU is 97/100.

This assessment is based on 69,919 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.6% of ratings point to a safe experience
1.0% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 66,878 App Store ratings for BECU.

Is BECU Legit?

BECU appears to be a legitimate app. AppsHunter Legitimacy Score for BECU is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Making bill payments is ridiculous.

It’s not intuitive at all to go through the bill payments process. Why do I have to click three dots that don’t elude to any particular action only to pay a bill that doesn’t indicate that it’s been completed after the action had been made?

I’m a millennial, I can’t imagine how irritated Gen X must be over how unintuitive that is.
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Great app mostly

The only reason it’s not five stars is that you can’t view check images. If you login using the internet then you can view the check image of any check you have sent or received. If it had this feature I would give it five stars

Owner

Super simple to use

Basic at best

1) You can’t see the timestamps of transactions
2)You cannot pause a Credit Card through the mobile app
3) You can only “Flag” transaction but doing so does absolutely nothing when it comes to security and your personal information
4) mediocre interest rates

5) there is no fraud alerts available

Easy to deposit checks

I received a lot of shack and is very easy to deficit shack faster than Venmo to get paid

Constantly locked out

This app needs a redo. This thing locks me out and freezes my bill pay at least twice a month.

BECU Review

BECU is great! The App has so many features. You can Zelle someone from here. If you’re traveling you can add travel notifications. If you loose your card you’re also able to pause it. Very easy to use and find what you’re looking for.

Appreciated App

The app is easy to use. I especially appreciate the convenience of mobile deposits for our small business.

Great app & bank!

BECU is one of the best credit unions out there! I’ve tried many and I have stuck with them the longest. Great people, responsive services, and understanding that we are neighbors helping neighbors.

Online banking

Great way to Manage you finances with online banking. Pretty easy to learn user friendly app.

Glorified browser with ads

No need for separate app that separates personal checking and savings from business checking and savings

Abysmal

Buggy

App

App is just basic

Solid

For a banking app, it does everything I need. I have never experienced the app not working or being unavailable. Checking my balance, or doing a transfer has always been a smooth process. Would definitely recommend.

Business account Sucks

I do have employes and obviously they have their own debit card!! Is a problem to track transactions. The statements doesn’t clarify nothing… also I never get any push notifications for transaction !!! In a customer for over 4 years and everytime I explain this to BECU personnel. They always answer they are working on improve this and fix it… but after 4 years… nothing.
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Petición .

Me gustaría poder usar la aplicación también en español sería fantástico y práctico, español es mi lengua materna y obviamente me siento más cómoda con ella para poder estar más confiada en lo que hago con mi cuenta de banco.

BECU App

Great App , great features, well organized and easy to use for older folks like myself.. however, ever other month it will say I’m using the wrong password when my password is saved in my phone.. that’s the only issue though.. it’s irritating, but still worth it to use.. actually the best banking app I use! Yay
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Best decision

Love it

Great Customer Service

Chris helped me at the university place branch. Amazing

BECU is good my choice bank

Good