Membership scam
I was given false informationIn January when I was in Beaumont, California and the bed Bath and beyond store there and with that faults information I bought into membership and was told I’d have money deposited in my account for joining and the money never came so my next bank statement when it wasn’t on that I called Bed Bath and beyond and they told me they would reimburse me in another month went by and checked my bank statement so I went into the one in riverside California on Tyler Street. And they informed me that I had only 30 dayTo get my money back and it should’ve been on my Bed Bath & Beyond membership not my checking account! I even spoke to the woman atThe Beaumont store and mentioned to her that I heard a rumor that bed Bath and beyond was going out of business And she said not her store. It’s number one store. in Southern California!Sad that a store would have to lie to their faithful shoppers to make a few bucks! !!
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Availability of Products
Lately there has been less and less availability of products I’ve been able to purchase in the store. Hope it’s not closings - also there was a disappointing time when I made a purchase of a vacuum I forgot my coupon and the sales person told me to come back with the coupon whereas one other time the same thing happened and the sales person looked me up in the system and gave me the discount. I was later told by a friend that that should of not happened especially as I am in the system. Again I do hope that Bed Bath and Beyond is not closing as I’ve shopped there for years. Can’t let this one incident stop me from returning just wish the sales representative would of taken the time to look me up in the system unless something has changed they did not say.
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Response from developer
Hello and thank you for sharing your review. We're very sorry for any disappointment in your experience, and we appreciate you bringing this to our attention so that we can work to do better in going forward.
“Beyond” amazing customer service
Our cashier rang up my order and realized that my loyalty rewards expired. Since I spent around $230 she told me that I should renew my reward since I’d save $46 so I’d renew and still save $17 on the remaining items. She then walked us out to my car and lifted two high chairs into my suv since there was no one else available to help us. Just looked on my receipt for her name but it’s not there. She was wonderful and so was the manager who helped me three times with pleasure. I have nothing but good things to say. So sorry the store is closing
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Loving it all!
They have so much stuff and great sales!!If you find the exact coolest thing ever that you have been wanting and then remember you get 20% off-It’s like🥳🥳🥳🥳!!! The only bad thing. As bout BB&B, is you literally have to make some kind of side-blocking, straight through -tunnel vision glasses because it is SOOOO HARD to walk in that store and not want EVERYTHING!! They sincerely have just about the vilest thing ever that you can think of for your bedrooms, bathroom, kitchen, living room, personals,💯❤️❤️❤️I LOVE when I find something UGG on sale!! You will not believe how many things UGG makes!! MY BED, BATH& BEYOND IS PROBABLY OF the BEST STORES EVER!!
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Jude
I love Bed Bath and Beyond! I know you made some changes in your stores and you don’t have as much beauty products as you used to but I still make it there either once a week or once every two weeks not only because I love your products and your sales, my membership for 20% off on everything, but most importantly, the customer service at Bed Bath and Beyond is truly beyond great ! Everyone is so helpful and happy. That says a lot for not only management, but the atmosphere of how Bed Bath and Beyond operates.
Thanks!
Thanks!
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