Love love love
My Cardless Bip• Account
Account
Brilliant way of credit building easy to navigate and can adjust payment to pay off more than minimum payment
Error message
Since December I keep getting an error message once logged in that I can’t be connected right now, to try later. Tried restarting phone and uninstalled and reinstalled app twice to no avail. Help chat told me to ring a number I can’t see how they can help me over the phone and not via chat. I even updated my iPhone 16 to iOS 26 from iOS 18, still no joy.
Thanks for coming back to me, Steve. The issue seems to have resolved itself
Thanks for coming back to me, Steve. The issue seems to have resolved itself
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Response from developer
We're really sorry to hear about the issues you've been facing Fabyon. Can you please advise if you're still experiencing this problem so we can look to address this further? If you do need to contact us directly, please call our Customer Service Team on: 0330 838 0115 - Steve
Thieves
I paid the remaining sum then all of a sudden £30 appear the following month then another £4 the following month and I haven’t been using it so I’m closing my account. Dirty rotten thieves after all I have done as well.
Easy to use
Never had any issues with this company, all done via the app A++
Crédit card use
Very easy to use , my best Card , I recommend it to anyone.
Interest rates
Weird amount of interest on my balance this month.Got no help from chat.No explanation.Fobbed off by chat spouting T&Cs.Balance transferred to other cards.Closed my account immediately.
Unsupportive suddenly reduces credit limit without warning or notice!!
I’ve had the card years and I’ve always paid most of it off monthly well above the average and as soon as I came into difficulty and made a couple of late payments, I went back to paying big amounts again which in this case was 1500 off my balance they all of a sudden without any notice just reduced my credit limit which then made me go over and get charges and I put a complaint in and I’m still yet to get it sorted, I don’t feel very happy with this company anymore. I think I’m gonna pay it off and delete the account.
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Emrah
They good patient and excellent service too. Thank you
Grabbing money
I suffered a lot with this app please don’t take any money with this app it’s much more rules and regulations to grab our own money
Super high interest rate
I had this card for quite a while but don’t really use it as the interest rate is a massive 58% a month !! which I think is absolutely wrong … will be closing it soon, I’ve never understood it because I have a few other cards and they are a lot lot lower
No wonder people are in so much debt , minimum payment trap is truly rife at the moment :(
No wonder people are in so much debt , minimum payment trap is truly rife at the moment :(
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Mr
Very happy with the card
Easy to use
Easy to use
Never again
Honestly biggest regrets using bit the charge you stupid charges mind you if you put in £100 on them Monday by a Tuesday because you spent 20 quid £60 charges may be incurred it’s just silly honestly I did not helpful at all never again
Great!
Excellent card, no issues, app easy to use, card kept on phone so easy to use too
Good Credit Card Bad App
I don’t logon often, so every time I do, I have to jump through hoops. Face ID doesn’t work. “To many login attempts” errors. It’s all a real hassle
Log in failed
The app has been working great for ages but my app is now down and I can’t log in!
Best credit card
The best credit card provider I’ve ever had. Fair fees and prices and regular and large credit limit increases if you use the card responsibly! 100% recommend!
Needs updating
I have been trying to retrieve my username to avail. I messaged support back in September and had no response . I logged out to see if i could retrieve it. Typed in my email address - told me it was wrong so I put in another which was correct so that’s not been updated on your system. When it came to the one time passcode, it told me it had been entered “wrong” and told me I had three more attempts. Each time I typed the passcode in it came up incorrect so now Ive had my account blocked . Please sort the atrocity of an app out.
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Brilliant
The easiest online card I have used. Everything is at your fingertips.
Can’t log in
Haven’t been able to log in for weeks on end as can’t reset passcode ‘system currently unavailable, please try again’. Need access but they clearly don’t care. Update one month on; still despite updating the app I can’t log in to make a payment or use my account. Can’t do anything on the phone as can’t confirm details to my account!! Absolutely ridiculous. Would email in but no email address!!
The app developer has asked me to clear cache / cookies on my device. You know it’s an issue when you are being asked to do this as this is on safari which is nothing to do with the app. Using an iPhone 15 pro max (the latest iPhone) on iOS 17.5.1 (the latest software). When I call up I am being told staff are aware of app issues, this has been the case for 7 weeks and counting. Fix your app and I can make a payment, the fact it’s not working is not my fault.
The app developer has asked me to clear cache / cookies on my device. You know it’s an issue when you are being asked to do this as this is on safari which is nothing to do with the app. Using an iPhone 15 pro max (the latest iPhone) on iOS 17.5.1 (the latest software). When I call up I am being told staff are aware of app issues, this has been the case for 7 weeks and counting. Fix your app and I can make a payment, the fact it’s not working is not my fault.
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Response from developer
Hello bhiscoke, we're really sorry to hear you are facing these issues. Please try clearing cache and cookies on your device and/or updating your devices' software. It may also be worth using a different device to see if the issue persists. Please contact our Customer Service team if you continue to have these issues on: 0330 838 0115 - Steve
