bKash User Reviews

Customer Experience

Positive experience40.1% of reviews
Neutral10.5% of reviews
Negative experience49.5% of reviews

~ Based on 918 written reviews from the US App Store.

What users say

Is bKash Safe?

bKash appears mostly safe based on user ratings. AppsHunter Safety Score for bKash is 78/100.

This assessment is based on 11,469 user ratings, with an App Store average of 3.9/5.

Safety Analysis

70.2% of ratings point to a safe experience
6.6% of ratings suggest some concerns
23.3% of ratings point to a risky experience

~ Based on 11,469 App Store ratings for bKash.

Is bKash Legit?

bKash appears to be a legitimate app. AppsHunter Legitimacy Score for bKash is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bad (npsb) Service

bKash suspended my NPSB service without any notice or explanation. Customer support only blamed "Bangladesh Bank monitoring" but couldn't tell me which transaction or policy was involved.
Since NPSB is cheaper than cash out, this raises concerns that customers are being pushed toward the more expensive cash-out option. Very disappointing.
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Camera option is not available for my bikash account

my Bikash apps ar not sure is camera option please help me

Disappointed by such behavior of bKash

Until NPSB came, bKash was the best MFS in Bangladesh for me. After NPSB came, they said I violated Bangladesh Bank's policies which is why they blocked my NPSB option.πŸ˜†

Review

Excellent

Good

Bangladesh banking system

NPSB issue

Bkash suspends NPSB service without any notice or explanation. Even the customer support blamed 'Bangladesh Bank'! What a joke! They couldn't even tell that which transaction or policy was involved. Since NPSB is cheaper than cashout, this raises concerns that customers are being pushed toward the more expensive cash out option, very disappointing and really unethical business strategy from such a renowned company.
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Update error

After the new update the app doesn’t work properly. While I click on something it doesn’t work.

Need update more

Need more and more update

IOS problem

To log in to bKash on an iPhone, it requires Face Identity verification, but it still isn’t working even after completing it. Will the current appearance of someone whose NID photo was taken 15–20 years ago still match that old photo?(Overall app is best but this one is very annoying)

Login face verification

Login er somoy face verification ta khuboi baje. Jar jonno app e use kora jacchena

Istiyak Nadim

Istiyak Nadim

Issues with taking photos

When I am going to take photo of NID the app is selecting wrong camera and also cannot focus on the document.

Customer Support

Their customer support is very Cheap

Not working in Canada

Been more than 3 weeks contacting support. They keep saying they have a technical issue.

A otp problem needs more than months of time to fix? The app is not usable from canada at all. Simply say you can’t use it if you can’t support.

Arthik partner

Excellent πŸ‘

Rubbish experience

Rubbish experience

Favorite

My favorite apps

Can’t register

The app can’t open the camera to take a photo of my NID even though it has permission through my IPhone settings. Quite annoying.

Download Hannah open

Download Hannahblack

Bal er app

Bhai verify e kora jai na