Banking : on what!?!?
I really appreciate the excellence of the app and internet banking facility, which never fails to disappoint you and cause hindrance. The expertise in server not being able to generate data, hanging while transacting or my best is stating pin is wrong where the only right pin is entered. It asks you OTP even when you’ve set faceID. Creativity and novelty of finding new and unimaginable errors, keeps me amazed! I love it when App opens browser and if buffers - gives you time to thing why do you opt this banking. At times even staff of the bank is clueless to answer questions set by their own App, sheer brilliance!
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Garbage app
Not working at all
Activating card is horrible
Being an NRI, I had to first submit documents and that’s normal. It took long to even get the ATM card, even I tried activating it, I realised they put wrong email ID. So again I had to submit my documents like I am opening a new account to do change in email. After that when I tried activating my card, the OPT goes to your international number and the OTP didn’t get through. The app says to visit the branch but when you go to the branch they will ask you to send an email. Which they literally have with themselves only. It’s a joke!! It led me to only using cash and caused to much hassle.
Back in India after a year, the account is dormat and need to submit again from the beginning, again fair enough to verify KYC but again after submitting documents I’m back to the same situation, card won’t get activated!! Woooow
Back in India after a year, the account is dormat and need to submit again from the beginning, again fair enough to verify KYC but again after submitting documents I’m back to the same situation, card won’t get activated!! Woooow
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This is the worst experience I’ve ever had with banks
This is not only my experience. My friend also uses BOB World, and till today he still can’t open the app because it is locked. When I went to the bank, they said it was my fault and that I had forgotten the PIN. I told them clearly that I did not forget the PIN and that I still remember it, but they were not willing to help.
Okay, fine — if this issue happened only to me, then I could understand. But the same thing happened to my friend as well. His app is also locked and showing “wrong PIN.” Both of us were very furious because we know the correct PIN, yet we still can’t access our accounts.
The branch staff also did not help us properly, so we are planning to change our bank accounts because Bank of Baroda is not the only bank in India. There are many other banks that provide excellent customer service to their customers.
Okay, fine — if this issue happened only to me, then I could understand. But the same thing happened to my friend as well. His app is also locked and showing “wrong PIN.” Both of us were very furious because we know the correct PIN, yet we still can’t access our accounts.
The branch staff also did not help us properly, so we are planning to change our bank accounts because Bank of Baroda is not the only bank in India. There are many other banks that provide excellent customer service to their customers.
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Not able to login through Android App
Its stuck at kyc but when I went to bank to do my kyc they said you have completed the kyc, but the popup is not going away
Bills payment
Excellent service
INVEST TAB Issues
The PPF account section under invest Tab in app is currently not functioning properly. Important features like mini statement and other relevant sections are not displaying at all. This creates inconvenience for users who rely on the app for tracking their account activity.
The app needs immediate attention in terms of bug fixes, performance improvement, and proper data loading. Kindly resolve these issues at the earliest to ensure a smooth and reliable user experience.
The app needs immediate attention in terms of bug fixes, performance improvement, and proper data loading. Kindly resolve these issues at the earliest to ensure a smooth and reliable user experience.
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App doesn’t work
Not showing the actual account details
My Opinion
Very Nice and Fast plus accurate service for retired employees
Unable to login due to update pop up
Update pop up appears on login screen and unable to close. If press update, it takes to App store where there is no new update available. It is useless right now.
THE WORST Banking App You’ll Ever See
They Add a Pop Up for Update whenever the app is under maintenance and it’s frustrating, If they are honest with their clients or customers they should just mention that the app is under maintenance from this time to this.
Worst banking mobile app
Worst banking mobile app
Passbook feature not working.
I’ve been a customer of BOB since almost a decade and have been using the App since the longest but since the inception of the Application the Passbook feature never works, I want to check if the payment has been received or not, I cannot check it, I’ll have to request for the account statement which is also capped at 5 times in 3 months which makes it very difficult. Private banks have been offering services at a very different tangent and have still opted for a nationalised bank but please make amends and do something so that the passbook feature atleast works. The rest of the app works very well except the PASSBOOK FEATURE.
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Response from developer
Dear User, please contact us at https://bobcrm.bankofbaroda.co.in/onlinecomplaint with information about your issue and ideally a screenshot of the error you are getting. We'll definitely look into it. - Team Bank of Baroda
Such a useless & good for nothing App
BOB - please fire your app development agency otherwise your customer will fire you sooner or later.
In a world where everything is moving so fast, BOB world is just not moving. We are stuck with errors at each and every step. The errors you throw are also so complicated, feels like you are teaching me servers and coding.
I understand you are a Govt organisation but we customers are not.
Please do a test of your own app and see how frustrating you are for a modern customer. Like I have been using this app for last 2 years and nothing has changed. Only the errors keep changing.
Honestly it’s better to not have an app than to offer this inefficient app.
In a world where everything is moving so fast, BOB world is just not moving. We are stuck with errors at each and every step. The errors you throw are also so complicated, feels like you are teaching me servers and coding.
I understand you are a Govt organisation but we customers are not.
Please do a test of your own app and see how frustrating you are for a modern customer. Like I have been using this app for last 2 years and nothing has changed. Only the errors keep changing.
Honestly it’s better to not have an app than to offer this inefficient app.
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Pathetic
The app is just not good enough the developers need to work so many things. Im not able to apply for a virtual card or check anything since it select your account but gives me no option to select my account. Fund transfer is just always unavailable. Net banking has passwords for everything and doesn’t accept a strong password.
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Painful to use
In the name of security, this app uses all possible features like login password, transaction password and OTP, which doesnt make really secure. Every time I tried to login or use this app, i end up in frustration, giving up and move away.
No access
The app repeatedly asks to update pin and when updated it says invalid pin. I haven’t been able to access the app for months now. It’s such a waste of time.
International Standard
Once I got my app and online access setup, this app is such an amazing relief. Thank you Bob!
Passcode delay
What’s use of the app when I can’t get single service from this app? I tried to update my email address from the app the passcode is coming like after 30-20mins and also my aadhar update is showing error when tried to do this through the app. After wasting 1 day to just setup the app in my phone and working I still have to visit the bank for a simple bank account statement service. Very poor service. You can’t even update a mere email address through the app in this application then what’s the use of making one. Trash it down or take it down useless fr.
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On line transactions
Excellent work
