Paid for Subscription, Can’t Use App
I bought the subscription for this app back August and everything was going fine until my data and workout history randomly disappeared about 2 weeks ago. I have reached out to customer service multiple times for resolution, and gotten no response other than an AI bot. When I try to open the workout program I was doing, it says I need to purchase a subscription again to view the workouts. Super annoying and disappointing to get little to no response after paying for a service.
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SSuperAnnoyed09
Glitchy
Freezes constantly cant get it to work sometimes. Great when it works .
L2Los Ken 2022
This app used to be good
Before the major update that overhauled everything this used to be a great app, it used to be a simple and clean ui, you used to be able to swap out exercises mid workout if the plan you were on had an exercise you didn’t like, it used to be so simple and easy but now it seems like they want to be a social media app, this is stupid, ever since the new update I have experienced app crashes that delete my whole current workout, it won’t even like check the history on my exercises, the amount of times this app has deleted my exercise history and screwed me as I’m sitting here trying to figure out how much weight and how many sets or reps I did last time, please bb.com for the love of god bring back the old app this current app is a disaster, how is it so hard to track my workouts and let me find what I did without deleting my workouts, this app manages to fail at the most basic elements of a fitness tracker app
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UUrgeocjegayfje
Terrible
Its very disturbing that what use to be a “go to”
platform for fitness has become a terrible app. It constantly glitches, freezes, drops your workouts logs or all together completely erases your fitness programs. I subscribed last year and will not be Re subscribing. Im literally paying for app that erases all my data. No thanks.
platform for fitness has become a terrible app. It constantly glitches, freezes, drops your workouts logs or all together completely erases your fitness programs. I subscribed last year and will not be Re subscribing. Im literally paying for app that erases all my data. No thanks.
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MMaxwell_awesomeness!
Terrible support
How are the ratings so high?? The app is down far too often and it always takes days to come back online. Not worth the price and no sense of customer service.
IIAmRoses
