Boost Mobile User Reviews

Customer Experience

Positive experience58.9% of reviews
Neutral5.3% of reviews
Negative experience35.9% of reviews

~ Based on 1,442 written reviews from the US App Store.

What users say

Is Boost Mobile Safe?

Boost Mobile appears safe based on user ratings. AppsHunter Safety Score for Boost Mobile is 94/100.

This assessment is based on 528,885 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.8% of ratings point to a safe experience
3.7% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 528,885 App Store ratings for Boost Mobile.

Is Boost Mobile Legit?

Boost Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Boost Mobile is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It keeps saying my account is being set up when its been set up for a while

Every time i try to log into my boost account it says my account is still being set up even tho i set it up a while ago now, i don’t know why this is happening but i need it to be fixed cuz every time it happens i have to call and talk to the dumb ai, and now when I’m trying to pay my phone bill with my debit card it acts dumb and tries to get me to talk to a person which i would like but guess what the location’s are closed so i can’t even pay my bill. Tldr your app is dumb and your ai is dumb please fix it
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THIS COMPANY IS A SCAM

DO NOT GET IN THO THIS, all the bad comments here are real, they will take your money.

Grateful customer

Thank you boost mobile team I recommend you to everyone

**ZERO STARS**

Why does all these BIG corporations & Companies get so GREEDY? They are so greedy & so Arrogant that they don’t care to lose you as a customer. That’s a fact! However that being said. They would NEVER say that to 1000 or 20,000 customers. Because they could say goodbye to their bonuses, their fancy cars, houses etc and they would get fired. But if we stuck together and we all went to another provider then they would stop treating us this way. And if you’re asking yourself what is he talking about? Then u never had to stay on the phone for 4 hours with customer service rep who was from India and not from USA, Couldn’t not understand me, I had to spell out everything I was saying!!!!!!! EVERYTHING!!!!! They need to stop being so greedy and hire AMERICANS for AMERICAN JOBS!!!!!!like I said I have 30 days & my new iPhone will be unlocked and I can switch to another carrier who understands English
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Boostcoins

I enjoyed receiving 2 points to be credited to my account but the app doesn’t allow those points, now, only 1 point. Please restore. It really helped.

Love boost

Been customer 10 years

Astonished.

Boost is the best! I recommend Boost to anyone and everyone I come in contact with. Customer service is always amazing and they really do go above and beyond. I ALWAYS have pretty good signal in “the bad spots”
It is very affordable and I love their mobile app layout. with that being said- if you’re on
er. DO IT, DO IT, Do it
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Great Customer Service

Tara at 2740 Scioto trail was fantastic

Loving It

🥰💭Fits All My Cellular Needs!!!

Literally the best

This is the fairest price I’ve ever paid for a phone service that actually provides you with good quality cellular.

Good phone service unless you late on payment

Love boost mobile Been with them since I was 15 I’m now 20 the only thing that’s annoying is you miss a payment they automatically suspend your account unlike before they gave you a couple of days for free until they suspended your account but other than that boost mobile is good for your phone

Gracias

Gracias

MrBirch

Amazing app. Does everything it’s supposed to. D-.

Easy

Easy to use !

customer

Boost mobile is the best phone store in my opinion because they have such good deals good plans 😁

TahHa and Destanee

Wonderful to work with. They went beyond our expectations.

Terrible

Terrible Service and terrible app! Period!

Amazing experience

Had a good experience,customer service was excellen :)

Scam-like tactics

I’ve worked for several mobile carriers, as well as been a subscriber to a couple.. this is the worst experience for losing money to a company. You will pay for things, and flat out never receive it. Careful adding any add ons such as extra data, when you go to remove the auto renewal, your extra gb instantly is removed with no way of refunding it. I also paid for a service, and was told I can’t port my number in and to buy yet another service for that. Everything added up, boost has stolen over 100$ from me. Yes stolen. This is a scam tactic company. They have things setup in their favor for their wallet.
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Good job

Me encanta