Brainway User Reviews

Customer Experience

Positive experience14.5% of reviews
Neutral1.8% of reviews
Negative experience83.7% of reviews

~ Based on 725 written reviews from the US App Store.

What users say

Is Brainway Safe?

Brainway: Boost Productivity appears mostly safe based on user ratings. AppsHunter Safety Score for Brainway is 82/100.

This assessment is based on 1,677 user ratings, with an App Store average of 4.1/5.

Safety Analysis

77.7% of ratings point to a safe experience
8.4% of ratings suggest some concerns
13.9% of ratings point to a risky experience

~ Based on 1,677 App Store ratings for Brainway.

Is Brainway Legit?

Brainway: Boost Productivity appears to be a legitimate app. AppsHunter Legitimacy Score for Brainway is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Beware the direct debit scam

I purchased a 7 trial to try the app. There were no instructions and I didn’t know what I was supposed to do or how even how it was supposed to help me. I decided to delete the app thinking I had only paid for a 7 day trial period and was angry when a $63 charge direct debited 7 days later. When I signed up I did not sign up for auto renewal anywhere on the page for payment. When asked for my money back under consumer law in Australian for not giving me advance warning of the auto renewal the company have been difficult and have not returned my money
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Knowledge is Power

I'm so glad to have started using Brainway. I'm learning what procrastination is and how it affects my life.

Response from developer

Thanks so much for sharing your experience! We're glad Brainway is helping you understand and overcome procrastination. Every step you take makes a difference. If you ever need support or have questions, email help@brainway.app— we're here for you!

Moi je trouve une grosse arnaque

D’abord après l’analyse on de demande payer un montant selon le temps: 7 jours à un mois ect……
Juste payement, on te demande de payer le coaching, ton livre personnalisé, et tout le reste! Arnaqueur! Si je dois payer pour le livre, le montant payer en amont était pour si ? Si ce n’est pour mon bilan personnalisé ! Voleur
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Response from developer

We’re sorry for your disappointment. Some features and extra resources like coaching or personalized books are optional purchases, separate from the main subscription. Please email help@brainway.app with your order details so we can review your account and help resolve this.

Fraudulent app do not recommend!!

I downloaded this app and immediately realized it was not what I thought it was. It was a bunch of essays about how to be productive ? ! I immediately requested a to end the subscription which was not just a one step. I had to email them to request. They confirmed it was cancelled and then I was charged two more times after. They are claiming it’s a “walking yoga” which was offered as part of the initial app purchase and I was under the impression that cancelling the subscription would cancel everything. It’s sooooo fraudulent !!! Obviously trying to take advantage and have unlawfully charged me $70 since the subscription was cancelled. The worst part is I didn’t even use the app!! I immediately knew it wasn’t for me and they found a way to get money from me !! So messed up.
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Response from developer

We’re sorry for the frustration this caused. Subscriptions auto-renew unless canceled directly using the self-service portal or app store, and some products are billed separately. To resolve your charges, please email help@brainway.app with your account details—our team will help right away.

Nope

Didn’t help with my issue and it’s ridiculously expensive. Be careful when trying to cancel. All of the services are separate and you have to ask specifically for each in order to cancel. Don’t just ask to cancel your subscription thinking the request is for everything.

Nope

I used this app for 30 minutes and decided it was not for me. I tried to cancel it. I was billed unexpectedly. No refund despite reaching out to customer service.

Response from developer

We understand how disappointing that experience must be. Subscriptions auto-renew unless canceled before the end of the trial or billing period, and deleting the app does not stop the subscription. Please email help@brainway.app with your account details so we can help resolve this.

Attention : ARNAQUE !!!

« Bonjour,

Merci pour votre message, et je suis désolée pour la frustration causée par ces prélèvements inattendus.

J’ai vérifié votre dossier. L’abonnement Walking Yoga avait bien déjà été annulé le 28 mai 2026, comme indiqué dans l’e-mail que vous avez reçu. En revanche, l’abonnement Brainway principal était encore actif. Je viens maintenant de l’annuler également, donc il n’y aura pas de futurs renouvellements pour cet abonnement.

Vous conserverez l’accès jusqu’à la fin de la période de facturation en cours.

Concernant les montants déjà prélevés, je suis sincèrement désolée, mais nous ne pouvons pas procéder à un remboursement. Comme il s’agit d’un produit numérique, les achats et renouvellements déjà traités sont définitifs.

Je précise aussi que la suppression de l’application de votre téléphone n’annule pas automatiquement un abonnement actif.

Je comprends que ce ne soit pas la réponse espérée, et je suis désolée pour cette déception.

Cordialement,
Nora Abot,
Spécialiste junior du support »

Voilà comment cette appli retire indûment et sans prévenir plusieurs prélèvements !

Ensuite elle vous affirme qu’elle vous rembourse et en fait elle ne le fait pas… Une IA vous répond toujours la même chose sans pouvoir prouver que ce remboursement a été effectué.

Mensonges et vols sont-ils les seuls buts de cette application ?
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Response from developer

We’re sorry for your frustration. Subscriptions renew automatically if not canceled in advance, and removing the app does not stop billing. For questions about charges or canceling, please email help@brainway.app with your account and order details—our team will look into this for you.

Can’t cancel easy and been charged again

Can’t cancel easy and been charged again

DO NOT DO IT

This app and entire system is designed to keep charging you even AFTER canceling. I had to cancel by contacting “customer service” because canceling via the app is impossible. Even after canceling, I was charged again. An absolute scam that only wants your money.

Excellent App

Nice App for productivity.

These people are conmen or women

Do not even sign up for the free trial, because if you do, your bank account will have £31.98 taken from it the following month without your permission. They also email you a free book called Walking Yoga, which even if you do not claim, they will charge you £112. It is a total scam.
When I asked for a refund this is the reply I got: Regarding the £31.98 Brainway charge, I understand this is upsetting, especially as you were expecting a trial. However, I’m unable to issue a refund for a processed charge, as digital subscription purchases are final once activated.
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Attention : ARNAQUE !

« Bonjour,

Merci pour votre message, et je suis désolée pour la frustration causée par ces prélèvements inattendus.

J’ai vérifié votre dossier. L’abonnement Walking Yoga avait bien déjà été annulé le 28 mai 2026, comme indiqué dans l’e-mail que vous avez reçu. En revanche, l’abonnement Brainway principal était encore actif. Je viens maintenant de l’annuler également, donc il n’y aura pas de futurs renouvellements pour cet abonnement.

Vous conserverez l’accès jusqu’à la fin de la période de facturation en cours.

Concernant les montants déjà prélevés, je suis sincèrement désolée, mais nous ne pouvons pas procéder à un remboursement. Comme il s’agit d’un produit numérique, les achats et renouvellements déjà traités sont définitifs.

Je précise aussi que la suppression de l’application de votre téléphone n’annule pas automatiquement un abonnement actif.

Je comprends que ce ne soit pas la réponse espérée, et je suis désolée pour cette déception.

Cordialement,
Nora Abot,
Spécialiste junior du support »

Voilà comment cette appli retire indûment et san sans prévenir plusieurs prélèvements !
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Response from developer

We’re sorry for your frustration. Subscriptions renew automatically if not canceled in advance, and removing the app does not stop billing. For questions about charges or canceling, please email help@brainway.app with your account and order details—our team will look into this for you.

Poor design, poor science, upselling

Stay away from this. The interface is complex and non-intuitive, forcing time consuming entry. Exactly what you don’t want when trying to improve productivity. Looking into it, there is no scientific evidence supporting the approach. I should have checked before buying. The worst feature is relentless upselling for an ecosystem of commercially related apps. Perhaps the only thing this app does effectively is Hoover up personal metrics if you’re patient enough to spend hours on it every day. Just don’t.
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Response from developer

Sorry to hear about your frustration with the interface and experience. Brainway is designed using science-backed methods to help boost productivity, but we know not every approach works for everyone. Please email help@brainway.app so we can address your feedback and help resolve any concerns privately.

Ridiculous amount of stuff with no organization.

This app is a mess. Clearly designed just to keep you paying. Impossible to navigate. Don’t bother. Waste of money

Good

I manage my daily tasks and focus sessions. The interface is clean, simple, and very easy to use. I really love the productivity planner and focus tools because they help me stay organized without feeling overwhelmed.

Don’t do it

Just another app that takes your $$ without offering much and preys on people who are not feeling good about themselves.

A Better Me

I am hopeful!

Scam App

I already paid for 7 days subscription on 14th May ($11.49) and took that package. But this app tried to charge me another $69.98 today and luckily my bank had hold it suspecting the transaction. Why do you rip off people like this ! Shame on you.

Bad company

The product was cumbersome and hard to set up and maintain. They set you up on autopay and if you cancel they don’t refund you.

Scam app

It looks like your signing up for a trial but then they charge you without letting you know