Brainway User Reviews

What users say

Top reviews

Nope

Didn’t help with my issue and it’s ridiculously expensive. Be careful when trying to cancel. All of the services are separate and you have to ask specifically for each in order to cancel. Don’t just ask to cancel your subscription thinking the request is for everything.

Nope

I used this app for 30 minutes and decided it was not for me. I tried to cancel it. I was billed unexpectedly. No refund despite reaching out to customer service.

Attention : ARNAQUE !!!

« Bonjour,

Merci pour votre message, et je suis désolée pour la frustration causée par ces prélèvements inattendus.

J’ai vérifié votre dossier. L’abonnement Walking Yoga avait bien déjà été annulé le 28 mai 2026, comme indiqué dans l’e-mail que vous avez reçu. En revanche, l’abonnement Brainway principal était encore actif. Je viens maintenant de l’annuler également, donc il n’y aura pas de futurs renouvellements pour cet abonnement.

Vous conserverez l’accès jusqu’à la fin de la période de facturation en cours.

Concernant les montants déjà prélevés, je suis sincèrement désolée, mais nous ne pouvons pas procéder à un remboursement. Comme il s’agit d’un produit numérique, les achats et renouvellements déjà traités sont définitifs.

Je précise aussi que la suppression de l’application de votre téléphone n’annule pas automatiquement un abonnement actif.

Je comprends que ce ne soit pas la réponse espérée, et je suis désolée pour cette déception.

Cordialement,
Nora Abot,
Spécialiste junior du support »

Voilà comment cette appli retire indûment et sans prévenir plusieurs prélèvements !

Ensuite elle vous affirme qu’elle vous rembourse et en fait elle ne le fait pas… Une IA vous répond toujours la même chose sans pouvoir prouver que ce remboursement a été effectué.

Mensonges et vols sont-ils les seuls buts de cette application ?
Show more

Response from developer

We’re sorry for your frustration. Subscriptions renew automatically if not canceled in advance, and removing the app does not stop billing. For questions about charges or canceling, please email help@brainway.app with your account and order details—our team will look into this for you.

Can’t cancel easy and been charged again

Can’t cancel easy and been charged again

DO NOT DO IT

This app and entire system is designed to keep charging you even AFTER canceling. I had to cancel by contacting “customer service” because canceling via the app is impossible. Even after canceling, I was charged again. An absolute scam that only wants your money.

Excellent App

Nice App for productivity.

These people are conmen or women

Do not even sign up for the free trial, because if you do, your bank account will have £31.98 taken from it the following month without your permission. They also email you a free book called Walking Yoga, which even if you do not claim, they will charge you £112. It is a total scam.
When I asked for a refund this is the reply I got: Regarding the £31.98 Brainway charge, I understand this is upsetting, especially as you were expecting a trial. However, I’m unable to issue a refund for a processed charge, as digital subscription purchases are final once activated.
Show more

Attention : ARNAQUE !

« Bonjour,

Merci pour votre message, et je suis désolée pour la frustration causée par ces prélèvements inattendus.

J’ai vérifié votre dossier. L’abonnement Walking Yoga avait bien déjà été annulé le 28 mai 2026, comme indiqué dans l’e-mail que vous avez reçu. En revanche, l’abonnement Brainway principal était encore actif. Je viens maintenant de l’annuler également, donc il n’y aura pas de futurs renouvellements pour cet abonnement.

Vous conserverez l’accès jusqu’à la fin de la période de facturation en cours.

Concernant les montants déjà prélevés, je suis sincèrement désolée, mais nous ne pouvons pas procéder à un remboursement. Comme il s’agit d’un produit numérique, les achats et renouvellements déjà traités sont définitifs.

Je précise aussi que la suppression de l’application de votre téléphone n’annule pas automatiquement un abonnement actif.

Je comprends que ce ne soit pas la réponse espérée, et je suis désolée pour cette déception.

Cordialement,
Nora Abot,
Spécialiste junior du support »

Voilà comment cette appli retire indûment et san sans prévenir plusieurs prélèvements !
Show more

Response from developer

We’re sorry for your frustration. Subscriptions renew automatically if not canceled in advance, and removing the app does not stop billing. For questions about charges or canceling, please email help@brainway.app with your account and order details—our team will look into this for you.

Poor design, poor science, upselling

Stay away from this. The interface is complex and non-intuitive, forcing time consuming entry. Exactly what you don’t want when trying to improve productivity. Looking into it, there is no scientific evidence supporting the approach. I should have checked before buying. The worst feature is relentless upselling for an ecosystem of commercially related apps. Perhaps the only thing this app does effectively is Hoover up personal metrics if you’re patient enough to spend hours on it every day. Just don’t.
Show more

Ridiculous amount of stuff with no organization.

This app is a mess. Clearly designed just to keep you paying. Impossible to navigate. Don’t bother. Waste of money

Good

I manage my daily tasks and focus sessions. The interface is clean, simple, and very easy to use. I really love the productivity planner and focus tools because they help me stay organized without feeling overwhelmed.

Don’t do it

Just another app that takes your $$ without offering much and preys on people who are not feeling good about themselves.

A Better Me

I am hopeful!

Scam App

I already paid for 7 days subscription on 14th May ($11.49) and took that package. But this app tried to charge me another $69.98 today and luckily my bank had hold it suspecting the transaction. Why do you rip off people like this ! Shame on you.

Bad company

The product was cumbersome and hard to set up and maintain. They set you up on autopay and if you cancel they don’t refund you.

Scam app

It looks like your signing up for a trial but then they charge you without letting you know

Addebito non autorizzato!

NON LA SCARICATE E NON FATE PERIODO DI PROVA!!! Non riesco ad annullare abbonamento mai sottoscritto!!! Addebiti mensili senza trasparenza e senza alcun contratto visibile, l’abbonamento NON RISULTA su Apple! Mi hanno sottratto oltre 113 euro dalla carta di credito e non posso ottenere alcun rimborso!!!
Show more

Fraud app!!

Takes your card number for a free trial and then charges you months later with different company names… No way to cancel subscription because subscription doesn’t not show up anywhere - on Apple or SI Hub.

Response from developer

We’re sorry for the frustration. Subscriptions renew automatically unless canceled before the trial ends. Website purchases may not show in your device’s subscription list. Please email help@brainway.app with your account and payment details so we can help resolve this privately.

Need plan

Hurry plan to start

A waste of money

Unfortunately, I paid for the app and then I paid for the unlimited package before the app reveals itself entirely. This app is too much work for a person with ADHD. It wants you to read articles, you’re supposed to check off what your weight is, how you’re feeling what your mood is etc. it give gives zero productivity. I was looking for an app that would send you Reminders time to do this or time to do that and it’s not that at all.. Don’t waste your time.
Show more