Left my device behind
How do I move money now? Thank you for locking me out of my money. And no answer at customer service. You need to fix this.
Doesn’t work!
This app is a piece of garbage. It’s been on my phone for three weeks now and not once have I ever been able to login to my account. It refuses to send me my 2FA code so that I can get into my account. My account is set up. It works on my computer and the web browser, but it does not work in the app. Don’t do it folks.
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A hard worker, Porshawn Stanley
I love this app. It’s truly one of the best features on the platform these days I never fall short because of this app.
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Cant even login
Bad
This card takes too much of a surcharge when trying to take YOUR money out, Can’t take out any heavy sum of YOUR OWN MONEY, and the help center is AI that can’t fix any problems at all. Don’t recommend for anyone or any business.
Is there a class action lawsuit for this Ponzi scheme yet?
I can’t believe the company I get temporary work from. I actually do business with Branch. I wanna tell if they’re all owned by the same people. Taking the eight dollars plus a 3 to 4% cut out of every shift I take and then when I requested to not get my money instantly, so I can save that 3 to 4% now I can’t log into my account to even withdraw the money. They don’t spend money on innovating the app. They only just take my money and probably yours. It’s so unfortunate what greed takes away from another. All right, forward the stuff to my lawyer anybody else dealing with the same issues three months they wouldn’t let me get Work until I allow them to take that 3 to 4% extra on top of the eight dollars they’re already taking.
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垃圾app
钱在里面会不翼而飞
A1
Life style perfection
New device detected
The assistant can’t fix anything I can’t login to my account
Tip
This is how we can revive real time gratuity! If you work for tips and don’t have this YOU NEED BRANCH!!
Behind the times and too expensive
There is no reason to charge hard working Americans the fees you charge to transfer MY money. You should have direct deposit to the customer bank. You have to charge two fees, one if you want your money instantly to my account at your institution, which should be against the law. Then another fee to transfer to my external account where I have been a member for 40 + years. Then have the odacity and state your customer friendly, yeah right tell some other Idiots that story
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Poor customer support
I have been a Branch customer for over five years, and I’m extremely disappointed with the level of customer service. It is nearly impossible to reach a live representative. Every time I call, I can’t get through to anyone, and the chat support doesn’t work either.
When you’re dealing with account issues or disputes involving your money, you need to be able to speak with someone who can help. Instead, you’re left with automated responses and no reliable way to get answers.
After more than five years as a customer, I expected much better support. I hope Branch improves its customer service because the current experience has been incredibly frustrating and disappointing.
When you’re dealing with account issues or disputes involving your money, you need to be able to speak with someone who can help. Instead, you’re left with automated responses and no reliable way to get answers.
After more than five years as a customer, I expected much better support. I hope Branch improves its customer service because the current experience has been incredibly frustrating and disappointing.
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joke
this app is a joke. way too many hurdles to log in. this is how i get paid and i can not get paid because this app sucks! i am so frustrated that they don’t have a better software that doesn’t restrict you from accessing your own FUNDS.
Amazing
This app is the best paycheck and money app to date!
What type of svhit app
CHARGES you $5 a month FOR NO ACCOUNT ACTIVITY??? ABSOLUTE SCAM
Awful
I only needed for a job now I don’t have it and they trying to charge me for. It using it and are making it hard to get rid of it
$3100 dispute denied
At 11:59 pm 10 separate charges totaling $3100 went through and branch claims in not fraud and just stole me money right out of my account. I’m pretty sure they are involved somehow
Has trouble loading
It hardly ever opens. Lots of glitchy. It’s the app as my other apps don’t do that
HORRIBLE Customer Service
I’ve worked in customer service before, and I feel bad for the guys who answer the phones. They are doing the best they can for the atrocious job the IT team is doing. What are they getting done? I have an extremely simple issue that should take NO longer than 5 minutes to address. But because this team has ignored my consistent concerns for about a week now, I am going about a month without receiving pay. This is unacceptable, and I have never been so frustrated and disappointed with a service team in my life.
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Account verification
I got this app through my job and I can’t verify my account even though all my information matches what the job put down. Horrible app.
