Branch Reviews: Is It Legit?

Customer Experience

Positive experience23.8% of reviews
Neutral4.8% of reviews
Negative experience71.4% of reviews

~ Based on 269 written reviews from the US App Store.

What users say about Branch

Is Branch Safe?

Branch: A Better Payday appears safe based on user ratings. AppsHunter Safety Score for Branch is 95/100.

This assessment is based on 68,218 user ratings, with an App Store average of 4.8/5.

Safety Analysis

93.8% of ratings point to a safe experience
2.1% of ratings suggest some concerns
4.1% of ratings point to a risky experience

~ Based on 68,195 App Store ratings for Branch.

Is Branch Legit?

Branch: A Better Payday appears to be a legitimate app. AppsHunter Legitimacy Score for Branch is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Branch and their partners take more than they need from workers using percentage fees to make money.

Branch and their partners take more than they need from workers using percentage fees to make more money.

Excellent

This app has worked great zero problems, always great banking options and never fees

Knows your bank holdings

These weirdos looked into my bank account and know how much money I have. Every time I deposit the money that’s accrued in this app account it tells me how much I have in my REAL bank checking account. It’s disgusting that they can get such personal information. I unfortunately have to deal with them as working with my employer, all my tips are handled by Tippy, who then uses Branch to actually deal with my deposits. I’m working to convince management to move away from these companies.
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Mypay

Pay immediately

Branch

Love the app

Need an attorney

Having customers agree to 10 different documents with hundreds of pages of legalese In order to use your app should be illegal. If my job didn’t make me use this app to get paid I would never. It’s giving manipulative

Perfect app

I absolutely ❤️

this app

Terrible

If you like big fees to deposit your money to your bank join branch. Also if you enjoy having to spend a lot of time trying to deactivate your account join branch.

Branch

Can’t get back I my bank account

Why is the attitude towards customers like this? Why do I have to go through hell just to get my mon

Why is the attitude towards customers like this? Why do I have to go through hell just to get my money back?

Two factor not working on app

Code does not get sent out when entering phone number to login on the app. Our whole team is experiencing this issue individually. We’ve been having to use the web browser instead.

Fix the simple bugs

Forced to use this through my employer. Any app that takes a percentage of my pay needs to get the basics right. I can’t even sign in because I never receive the security code. After trying multiple ways to fix it, I just deleted it. The website works fine.

Driver

I was a driver only on my fist day sometime in July 2026 the second day I showed up they canceled my shift and was asked to return the next day as a result I just stopped showing up for work. Additionally as of 9/23 they still haven’t paid me for my day work . I’ve called several times to no avail. Very unprofessional and unreliable contractor. Absolutely no support and respect whatsoever for their drivers. For all the numerous complaints I’ve made to receive my money still no resolution.
I will not be recommending them at all.
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Left my device behind

How do I move money now? Thank you for locking me out of my money. And no answer at customer service. You need to fix this.

Doesn’t work!

This app is a piece of garbage. It’s been on my phone for three weeks now and not once have I ever been able to login to my account. It refuses to send me my 2FA code so that I can get into my account. My account is set up. It works on my computer and the web browser, but it does not work in the app. Don’t do it folks.
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A hard worker, Porshawn Stanley

I love this app. It’s truly one of the best features on the platform these days I never fall short because of this app.

.

Cant even login🫩🫩

Bad

This card takes too much of a surcharge when trying to take YOUR money out, Can’t take out any heavy sum of YOUR OWN MONEY, and the help center is AI that can’t fix any problems at all. Don’t recommend for anyone or any business.

Is there a class action lawsuit for this Ponzi scheme yet?

I can’t believe the company I get temporary work from. I actually do business with Branch. I wanna tell if they’re all owned by the same people. Taking the eight dollars plus a 3 to 4% cut out of every shift I take and then when I requested to not get my money instantly, so I can save that 3 to 4% now I can’t log into my account to even withdraw the money. They don’t spend money on innovating the app. They only just take my money and probably yours. It’s so unfortunate what greed takes away from another. All right, forward the stuff to my lawyer anybody else dealing with the same issues three months they wouldn’t let me get Work until I allow them to take that 3 to 4% extra on top of the eight dollars they’re already taking.
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垃圾app

钱在里面会不翼而飞