Beware!! Do not get this app!! Steals your money with no notice
Zero stars. Do not download this app, or apply your Apple Pay to a trial. There are several prompt questions you answer and little do you know each one is costing you $10 to $20. There is then no way to dispute the charges except on the app and disputes are not received. They give no warning that you had a trial that is ending, especially when you think that is what they've already charged so much for. I have lost $75 to this app in the span of a week and the sneaky tactics they used to steal. Now when finally reached they say they do not process refunds. Beware and avoid this one completely, a total scam
In response to their feedback- I have already reached out to them before- it means nothing. I can't believe this app or "company" is still allowed to operate.
In response to their feedback- I have already reached out to them before- it means nothing. I can't believe this app or "company" is still allowed to operate.
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Careful with hidden charges.
Signed up for a $1 trial only to be charged $1 and then another $14.99 right away. When I noticed this I cancelled my membership. Contact them and they’re saying it’s for some “guides” they sent me. I never accepted this charge or agreed to it and never received the guides. When contacting them they are not helpful or want to refund you for these charges. Be very mindful of what you are signing up for because I never agreed to this charge and they do a bait and switch.
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STEALING MONEY
I signed up because I was looking for help with my mental health. I was initially charged £1, which I understood, and then a further £1.99 was taken. Now £24.99 has been taken from my account, and I have no idea what this charge is for.
I have received no clear email, receipt, or explanation of the £24.99 payment, and I was not aware that I had agreed to this charge. I also did not receive the help or service I was expecting.
This has caused me a lot of stress and has made me feel even worse at a time when I was already struggling with my mental health. I feel completely let down and disappointed. I want a full explanation of these charges and a refund of the money taken.
No way to contact anyone to get any help!!
I have received no clear email, receipt, or explanation of the £24.99 payment, and I was not aware that I had agreed to this charge. I also did not receive the help or service I was expecting.
This has caused me a lot of stress and has made me feel even worse at a time when I was already struggling with my mental health. I feel completely let down and disappointed. I want a full explanation of these charges and a refund of the money taken.
No way to contact anyone to get any help!!
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Total scam do NOT click pay
They double charge you no matter what dollar amount you say you’ll pay with the options. I got one charge for $1 and another one for $15 right after.
Also, the quiz I answered, they didn’t give the results.
Update. They ask you to change your review after lying to you saying it was your mistake. They will tell you they’ve already prechecked off things you don’t need but will pay for. When you click on buy, it will charge you $1 like the initial receipt says. 30 seconds later a $15 dollar charge (that I did not double click on my phones side button for) that is not at all tied to the first charge.
If it’s a pre checked button for us to turn off, why isn’t it in the first charge. Seems like a little dishonest American Cash Grab scam to me.
Folks, protect your credit card. Stay away from this app…
Can I give it zero stars? One star is too generous for credit card fraudsters.
Also… look at the other reviews. I am not alone in my assessment.
(Breeze App people, stop emailing me to change my rating. My official rating is that this is a scam, you know it, I know it, and everyone who’s already been scammed by you knows it.)
Also, the quiz I answered, they didn’t give the results.
Update. They ask you to change your review after lying to you saying it was your mistake. They will tell you they’ve already prechecked off things you don’t need but will pay for. When you click on buy, it will charge you $1 like the initial receipt says. 30 seconds later a $15 dollar charge (that I did not double click on my phones side button for) that is not at all tied to the first charge.
If it’s a pre checked button for us to turn off, why isn’t it in the first charge. Seems like a little dishonest American Cash Grab scam to me.
Folks, protect your credit card. Stay away from this app…
Can I give it zero stars? One star is too generous for credit card fraudsters.
Also… look at the other reviews. I am not alone in my assessment.
(Breeze App people, stop emailing me to change my rating. My official rating is that this is a scam, you know it, I know it, and everyone who’s already been scammed by you knows it.)
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Slightly misleading on charging and cancellation
Tried the app for a day and I thought I had cancelled it only to learn a week later that I was still being charged the full 29.99. Went to follow the instructions again and saw that I had no active subscription so wasn’t able to cancel using the provided instructions. Sent an email to support and waiting to learn if my charges are refunded.
Update: support read my email and decided that the charges were legit so they will not be refunding anything.
Charges are misleading, no way to cancel within the app unless you subscribe through the App Store and support doesn’t feel they should help people because making money is more important than being true and having a good experience.
All I wanted was results for a test I took, turned into $45 of expenses that felt very misleading.
Update: support read my email and decided that the charges were legit so they will not be refunding anything.
Charges are misleading, no way to cancel within the app unless you subscribe through the App Store and support doesn’t feel they should help people because making money is more important than being true and having a good experience.
All I wanted was results for a test I took, turned into $45 of expenses that felt very misleading.
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