Buffer User Reviews

Customer Experience

Positive experience54.4% of reviews
Neutral10.1% of reviews
Negative experience35.5% of reviews

~ Based on 575 written reviews from the US App Store.

What users say

Is Buffer Safe?

Buffer: Plan & Schedule Posts appears safe based on user ratings. AppsHunter Safety Score for Buffer is 94/100.

This assessment is based on 34,554 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.0% of ratings point to a safe experience
2.7% of ratings suggest some concerns
3.3% of ratings point to a risky experience

~ Based on 34,554 App Store ratings for Buffer.

Is Buffer Legit?

Buffer: Plan & Schedule Posts appears to be a legitimate app. AppsHunter Legitimacy Score for Buffer is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Too many bugs

Crashes ALOT. Some things don’t even work. FIX YOUR APP!!

Face ID 기능 삭제 후 앱 내 언어가 중국어로 바뀜

Face ID 기능 삭제 후 어플 내 모든 UI가 한국어에서 중국어로 바뀌었고, 업데이트나 삭제 후 재설치를 해도 똑같습니다. 핸드폰 언어는 쭉 한국어로 되어있었고 따로 설정을 바꾼 적도 없는데 중국어는 대체 어디에서 나온건가요?! 일일히 캡처해서 화면번역으로 언어설정 기능을 찾아봐도 찾을 수가 없고 Q&A 탭에 들어가봐도 브라우저 번역 기능을 사용하라는 식으로 나와 있습니다. 원래대로 못 돌리나요?

LOVE

I love buffer, it’s so useful and I don’t have to worry about posting everyday. I could just schedule posts and not worry about anything 😁

Good

Good 🤌

HORRIBLE

This app is horrible. I could not even upload ONE post. It would not upload any audio- my own interview recording so not copywriter music- and it’s clunky and honestly a complete waste of time. Even with no audio it wouldn’t let me upload and gave no messages as to why it was blocking my posts. These other reviews must be bots. Three hours I can never get back 😩
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Indispensable

Buffer has been my indispensable tool across multiple social media accounts for a few years now. I’ve tried many, Buffer is the best by far.

Smooth experience

Use this for scheduling LinkedIn and Instagram and TikTok. It’s been very smooth for a couple months.

Has some bugs

Doesn’t let me post when I choose custom per channel.

Updates will knock your pants off.

As a longtime user, Buffer has continued to knock my pants off repeatedly with their ability to execute even the smallest of things as this app continues to evolve. 50 gold stars! ✨

Bluesky changed after update

It won’t allow you to include images and link in same post like before.

Broken update

The latest version of the app no longer works with X

Love the multiple content feature

I love using this app, knowing that I’m putting multiple content out there at one time.

Update sucks

This new update isn’t good. I’ve never left a bad review for Buffer. EVER. But this is horrible.

Dommage

Une application qui fonctionnait très bien depuis longtemps mais depuis quelques semaines et l’ajout de nouvelles fonctionnalités, les titres des posts ne restent pas et le raccourcisseur d’URL ne fonctionne plus (pourtant cela fonctionne sur la version desktop). En vrai habituellement c’est une application 4-5 étoiles, mais là ce n’est pas possible
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Response from developer

Sorry for the issues. We're working on a backend fix for the link shortening issue. I'm curious about the Post Title issue, I've not been able to replicate this but would love to hear more if you'd be up for dropping me an email to andy@buffer.com and I can take a look. Thanks

New Update

New update has made the app unusable. The channels are no longer easily accessible.

New update sucks

Why is the new update so much more difficult to use??? It's so cluncky and you have to tap around like 8x more to do the same task. I'm literally going to switch platforms if it's going to take this long to schedule every time now.

Podcast Usage

Amazing for scheduling content and so easy to use!

Just a queue. Save yourself the money and use the in-app schedulers

Very disappointed. Buffer is just a glorified queue. You can’t edit anything in the service, select music (I know this isn’t limited to buffer, it’s up to the social media platforms but I’m including it here for clarity), and when you schedule a reminder to post, the service doesn’t even upload your scheduled post to your phone’s camera roll, meaning you have to re-upload the post to each social media platform (meaning clogging up your photos until you manually post), and then re-enter any hashtags you entered in the description in Buffer. The only thing this app serves as is a queue that you can create, and a notification to post. Everything else you have to do manually. Save yourself the money and either enter a recurring reminder in your personal calendar or better yet just schedule posts right in TikTok and Instagram.
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Response from developer

Thanks for taking the time to share this. We’re sorry the experience felt too manual and didn’t deliver the value you expected. For some networks, publishing still has to happen through reminder notifications because of platform limitations, and we understand that can make Buffer feel more like a queue than a complete posting workflow. We’re actively working on improvements to reduce how often reminders are needed and make that handoff smoother. Your scheduled media should be added to your camera roll when using reminders. If that isn’t happening, please email hello@buffer.com so we can look into it with you.

New update 🙌🏻 - MOSTLY

5 star app except for one minor issue that becomes major for me when I'm in a hurry. . . Posting action is set by default to "next available" I always "post now". I wish there was a way to set the default to one's preference . The extra steps to change it each time is a real drag .

No Custom thumbnail support

I wasted a lot of time using the web or the app version just to figure out how to do thumbnail from my own camera roll. I would urge the Developer) instead of focusing on complex things, sort out these basic feature.

Response from developer

Thanks for the review. We do offer the ability to customize the thumbnail based on a frame from the video for networks that support it. Unfortunately networks don't support the ability to upload a custom thumbnail in most cases. https://support.buffer.com/en-us/articles/sharing-videos-through-buffer-LOe2p2rnAI