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BVG Jelbi: Mobility in Berlin

BVG Jelbi: Mobility in Berlin

Bus/train, taxi, e-scooter

106 ratings
97 reviews
✈️ Travel
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • June 12, 2019
  • August 11, 2026

Features

Developer

Berliner Verkehrsbetriebe (BVG) - AöR
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About

Access all of Berlin's public transport, taxis, and sharing services with a single app. Plan your routes, purchase tickets, and pay for your journeys conveniently in one place. Enjoy unlimited mobility across the city.

✓Smart route planner for all transport
✓Public transport ticket purchase
✓Easy sharing service use
✓Taxi service booking
✓In-app payment
✓Timetable information
Show original description
+1

What's New in BVG Jelbi

4.66.0

August 11, 2026

NEW: Technical fixes and improvement of user-friendliness. Update your app to enjoy the most stable and fastest version of Jelbi. Stay tuned, new features are coming soon! Your feedback is important to us. Do you have any questions or suggestions? Simply click on "Contact us" or "Leave feedback" in the app. Enjoy your ride! Your Jelbi Team

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User reviews

Most RecentHighest RatedLowest Rated

Does not accept US Credit Cards

“Payment Method Rejected” is the unhelpful error message you will see. Not suitable for visitors.
noah_rnoah_r

Response from developer

Hello, thank you very much for your feedback. We currently only accept cards from the European Economic Area (EEA). Where possible, users should register an EEA card. Your BVG team 💛

Does everything.

Irony covers all public transport. It’s clear, intuitive and payment is effortless.
EricColvinEricColvin

Response from developer

Hello, thank you so much.💛 We’re delighted that you like our app. Your BVG team 💛

Do not make things easier

The app has numerous bugs, offers no support service (it refers you to the service provider you chose, who can’t do anything about it!!), and is unable to simply define certain products being sold!
KoennigKoennig

Response from developer

Hello, thank you very much for your feedback. That’s not quite right. You can contact customer service by email. Just send an email to Appsupport@bvg.de. Our team will look into your issue and are sure to find a solution. Your BVG team 💛

Does not work with us cards or banks

Can not add my bus pass from BVG app and could not add my credit cards to Jelbi.
Keke151*Keke151*

Response from developer

Hi, we suppose that by bus pass you perhaps mean the Deutschlandticket? A Deutschlandticket subscription can only be displayed in the app when the mobile version was chosen. It would be great if you could send us an email from your registered email address to appsupport@bvg.de so that we can check your request, in regard to this and also in regard to the registration of the credit card! 💛

Einfacher Ticketkauf

Sehr einfache und schnelle Art Fahrscheine zu kaufen. Andere Services nutze ich nicht
Binchen1/61Binchen1/61
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FAQ

What does the BVG Jelbi app do?

The BVG Jelbi app provides a unified platform for accessing various transportation options in Berlin. It allows users to plan routes, purchase public transport tickets, and use sharing services like e-scooters, bikes, cars, and mopeds, all within a single application.

What are the key features of the BVG Jelbi app?

Key features include a smart route planner that considers all available transport modes, convenient purchase of public transport tickets for buses, trams, S-Bahn, and U-Bahn, easy access to sharing services, taxi booking, and integrated in-app payment for all journeys.

How much does the BVG Jelbi app cost?

The BVG Jelbi app itself is free to download and use. While the app offers free access to route planning and booking, individual journeys and tickets for public transport or sharing services will incur separate costs, which are paid for within the app.

What transportation options are available through BVG Jelbi?

The app integrates public transport (bus, tram, S-Bahn, U-Bahn) within Berlin's tariff zones A to C, as well as various sharing services including e-scooters, carsharing, e-mopeds, and bike sharing from multiple providers. Taxi services are also available.

Can I use the Deutschlandticket with BVG Jelbi?

Yes, you can order the new Deutschlandticket from BVG via their website. This ticket costs €58 per month and allows you to use all public transport, including regional transport, throughout Germany. It is a personal, non-transferable season ticket.