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BVG Tickets: Train, Bus & Tram

BVG Tickets: Train, Bus & Tram

Buy a ticket to travel Berlin

1.8K ratings
436 reviews
✈️ Travel
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • February 14, 2018
  • August 24, 2026

Features

Developer

Berliner Verkehrsbetriebe (BVG) - AöR
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About

Purchase tickets for Berlin's public transport system, including trains, subways, trams, and buses. This official app allows you to buy, download, and store tickets directly on your device for convenient travel across various tariff zones.

✓Official public transport ticket purchasing
✓Tickets for trains, subways, trams, and buses
✓Download and store tickets in-app
✓Multiple payment options (credit card, PayPal, Apple Pay)
✓Support for various tariff zones (AB, ABC)
✓Variety of ticket types available
✓Add tickets to Apple Wallet
Show original description

What users say

Summarized from real user reviews of BVG Tickets. Based on 1.8K reviews and a 4.6/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Travel app.

Positive things

  • ✨Practical and convenient
  • 🚀Smooth and fast
  • 💳Supports Apple Pay
  • 🗺️Helpful for navigating Berlin

Negative things

  • 🐛Buggy and unreliable
  • ⏱️Slow ticket activation
  • 💰Charges for tickets that don't work
  • 🤔Confusing user experience
See all reviews

What's New in BVG Tickets

2.0.31

August 24, 2026

We've made the app more convenient for you: • Faster start stop selection: Your last three departure stops are now saved and available instantly the next time you search. • More transparency for the Deutschlandticket: Before purchasing, you can now see how long the ticket will remain valid during the current month. • Plus: We've made various technical improvements and optimizations behind the scenes.

More

User reviews

Most RecentHighest RatedLowest Rated

A scam

Happily takes your money but you don’t get the service and it’s impossible to get any help.
Nick533Nick533

Doesn’t load payment methods…

Doesn’t load payment methods…
SM_9_9SM_9_9

App works well

The app works well in English except for the ticket names and explanations remain in German. Not so helpful.
vespasivespasi

Constant problems

Should be convenient but it’s always full of problems. Won’t take payment, tickets disappearing. The app is unusable.
shirunomushirunomu

Can’t even login

What’s the whole point of having an app if the login button doesn’t even work?

In all pages i tried the login button. I also tried to quit the app and reopen. Nothing ever happens when i press on login.

Cant do anything. Not logging in means you can’t even buy a ticket and the whole app is useless
Show more
MenChaseJugMenChaseJug
See 431 more reviews

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BVG Fahrinfo: Routes & Tickets
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BVG Jelbi: Mobility in Berlin
BVG Jelbi: Mobility in Berlin

Bus/train, taxi, e-scooter

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BVG Muva: Mobility for you
BVG Muva: Mobility for you

Connection to local transport

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(3)

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See developer apps

User experience

🐞

Reported Bugs

4 issues

Tickets disappearing from the app

Bug

Payment issues and failed transactions

Bug

Geolocation and station detection problems

Bug

Crashes and app instability

Bug
✨

Requested Features

4 requests

Ability to cancel or refund tickets

Feature

Improved offline functionality

Feature

Better error handling and notifications

Feature

Integration with Apple Wallet

Feature

FAQ

What can I do with the BVG Tickets app?

The BVG Tickets app is the official platform for purchasing tickets for Berlin's public transport system. You can buy tickets for trains, subways, trams, and buses directly within the app. Once purchased, tickets are downloaded and stored within the app, ready for your travel.

What types of tickets are available?

The app offers a wide range of ticket options to suit different travel needs. This includes monthly passes, 7-day cards, trainee tickets, single tickets, short trip tickets, connection tickets, tourist tickets, and even bicycle tickets. Various tariff zones, such as Berlin AB and Berlin ABC, are also supported.

How do I pay for tickets?

You can easily pay for your tickets by linking your preferred payment method. The app supports credit cards, SEPA direct debit, Apple Pay, and PayPal, allowing for quick and convenient transactions without needing to visit ticket machines.

Can I store my tickets for easy access?

Yes, purchased tickets can be stored directly within the BVG Tickets app. For even quicker access, you can also add your tickets to your Apple Wallet. This allows you to easily present your ticket for checks without needing to open the app.

Is this app for route planning?

No, the BVG Tickets app is solely for purchasing public transport tickets. For planning your travel routes and checking connection details, you will need to download the separate BVG Fahrinfo app.