CentralMOBILE User Reviews

CentralMOBILE
CentralMOBILE
CENTRAL BANK & TRUST COMPANY

Customer Experience

Positive experience36.3% of reviews
Neutral5.0% of reviews
Negative experience58.8% of reviews

~ Based on 80 written reviews from the US App Store.

What users say

Is CentralMOBILE Safe?

CentralMOBILE appears safe based on user ratings. AppsHunter Safety Score for CentralMOBILE is 96/100.

This assessment is based on 4,326 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.2% of ratings point to a safe experience
1.5% of ratings suggest some concerns
3.3% of ratings point to a risky experience

~ Based on 4,326 App Store ratings for CentralMOBILE.

Is CentralMOBILE Legit?

CentralMOBILE appears to be a legitimate app. AppsHunter Legitimacy Score for CentralMOBILE is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not working often

Too many times this app is not working or temporarily out of service

The best bank

The best company also the best BANK

App login terrible

Logging into the app is horrible consistently won’t login saying sorry for the inconvenience. Then I go to the website and login without issue, back to the app no can do. I’ve reset my password multiple times for no reason because the app won’t let me login. This app is trash better off just saving the website in your browser and accessing that way.
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Best Bank

CB mobile app is superb just like their employees.

Local service

Central Bank is like family! They always go the extra mile to help with my banking needs

Needs fixing

Can NOT make external transfers using CENTRALMOBILE APP.
It keeps kicking out of the peogram.

App not signing in

This app is overall really good and I like central bank. The app will not log me in about 1/3 of the time. I’ll have to wait a few hours and try again this epically happens at night for some reason. I also switched from android to apple and the problem seems consistent across both platforms.

Doesn’t work

They need to invest in updating their system. This app just closes immediately when I try and open it. I’ve deleted and reinstalled, updated. Still just closes and I have a newer phone.

Awful user experience

The app is awful. It’s down/offline more than it’s up, then exits out abruptly and is very sluggish. I end up using the website more often which isn’t convenient.

Central has been helpful

Had a stroke and they worked with me being very patient helping me keep my account straight!!

Does not work……AT ALL

Once you enter credentials, you get a message “ your details have been saved successfully “ and takes you back to login screen.

Also, try contacting the developers web site gives a 404 not found error.

Not customer useful at all.

Horrible unreliable app

Gave the app one star because I couldn’t give it a zero. It never works on the first try. Most of the time it doesn’t work at all and then you go online to the website and it’s not working either. Super inconvenient and it’s been like this for years.

Scheduled maintenance

This app would be great if an alert was sent out scheduling maintenance or down time. I’ve tried to login twice and now my account is locked and I get to call to talk to customer support! Awesome! This happens once every 2 months and absolutely drives me up a wall. Fix the app

Receipt

I wish you would update the app so that you can view receipts. I can see where money was spent, but can’t see what it was spent on.

Decimal point

Is the decimal point really necessary?

Intermittently works

Doesn’t work all the time. Won’t let me log in currently. Website is fine but this is an inconvenience

Has become the worst!!

As of about two days ago the app no longer will load.
It tells me my iPhone is either jailbroke or rooted.

MY PHONE IS NOT!

You need to fix your app and the developer who doesn’t know what they are doing.

Awful

This is a boomer bank. Reminder, Banks are Zeros. Can’t wait for this one to fail!

When it works…

Update: Still will not load, almost worth switching banks for one with a usable app.

The App is pretty great when it works, but that is becoming more the exception than the rule. It’s a shame, because there has been a lot of added functionality and improvements to the UI over the last year. I often don’t even try to open it and just go to the webpage on my browser instead. Please make it stable, it’s a good app when working!
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Always an Error

Every time I use the app it errors about a million times and eventually allows me to access my account. Extremely frustrating.