WiFi randomly drops and slow customer service
WiFi randomly drops and slow customer service. Will work great for a few weeks and then randomly drop the Wi-Fi, and then it’s impossible to reconnect the Wi-Fi because it doesn’t recognize the Wi-Fi network. Customer service is slow and hardly reacts, as if there’s no customer service for this company.
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A life changer for sleep!
I tried jet bed and eight sleep but they had limitations I couldn’t live with. Chilisleep is the one I can’t live without! Sounds dramatic but it’s true, I never get hot or sweaty while sleeping anymore. I get great sleep with it! Also, I’ve been using it for years and it’s been super reliable.
App Feature
The app should include already built profiles to choose from, like “David” who is a hot sleeper. Or “Jane” who is cold. Then a user can just select to be one of these dummy profiles. Otherwise, the system and hardware work well and are well made. The instructions are easy to follow.
Great Investment
So many benefits. Push to cloud login is only downside.
Sleeping Through the Night
The Chilipad is amazing. I sleep so well through the night. It’s the best investment you can make!
2.0 Chilipad
I know this gadget is expensive but for me it’s been worth every penny. It’s only on my side of the king bed. I am in AZ and it’s so hot here in additional to my hot flashes. I love how cold it gets. You can adjust it and set a schedule.
Life-Changing ⭐️⭐️⭐️⭐️⭐️
I’ve been using various versions of the Chilipad for nearly a decade. It’s absolutely revolutionized my sleep, and life as a result. The newest 2026 goes above and beyond. Most think of it as a summer tool, but it’s also a game-changer in cold winters. Not to mention saving a fortune on climate control. A must-have!
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It’s great
Love to control my sleep temperature
New Design is Fantastic
This new design fantastic. The new fabric is super cool and much more efficient. This is my third one, but this is the best one this new design. I really sleep well. Hope it lasts longer than the last two since this is made in the US and has an extra year warranty made me feel a little better, but I can’t do without this thing. It’s just fantastic.
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Life-changing
Rarely do I write reviews. But I have been so appreciative for the Chilipad for the six months that I’ve had it. It makes sleeping during the warm summers so much better. My sleep is deeper. Even when I take a nap on a hot day, it cools me down significantly by the time I get up. Plus, I enjoy switching it to the warm mode in the mornings as I’m slowly waking up and warming my body. It’s super quiet. Has worked great. I used to love traveling but now it means I have to be away from my Chilipad so I think twice. 😊
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Life-changing!
Once you dial in the perfect temperature for you, it is amazing. I can sleep with 1000 blankets on me as I prefer, including a weighted blanket, but not be too hot. I can also have the bed heat up to really warm in the morning to help me get out of bed….:) we are building a second home and are definitely buying a Chilipad for this home as well.
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Life changing!!!
I have perimenopause and the Chilipad has literally made my life so much better. I don’t toss and turn from hot flashes, I sleep soundly, and I’m so much happier because of it!!
Manages hot flashes
With the chilipad I sleep all night. I do not spend all night managing my hot flashes with blankets on and off. It is a lifesaver!
Schedules
The scheduling system is not great.
Device constantly offline after app update
After the latest update my dock pro goes online and offline constantly the app is unusable
Dock WiFi issues
Love my Chilipad 2.0 but the doc has many issues with WiFi connection. I also have 2.4 WiFi also and it still doesn’t connect.
Review
While I like the temperature control of this new version, there are some drawbacks. The previous version was quieter. I expected much quieter with the new pad than it actually is. Additionally, it does not stay flat on the bed no matter what I do. I have tucked and pulled to no avail. The surface feels a bit plastic like or slick compared to the old fabric feel of version 1. Overall the pad still keeps me cool and I’m grateful for that but I truly found the earlier version a better product
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Won’t connect to WiFi - terrible customer service
I’ve owned this product for a year, it’s very expensive. It’s had multiple issues. It will not connect to Wi-Fi after a recent app update. Customer service is extremely slow to respond and will not fix the issue. Cannot recommend this product or company.
Fixes night sweats
The Chilipad has been my hack for surviving night sweats. I no longer wake up every night at 4am and my sleep monitor says I’m sleeping more deeply. Thank you Chilipad!
Love
I love my chili pad! I hate going out of town because I miss it so much!
